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S & M Customs - Home Solutions

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S & M Customs - Home Solutions Reviews (1)

Set an appointment with Matt for an estimate on repairs at a house I own in MemphisSet the appointment on a monday for that wednesday at 4:He asked me to text him my address and I said I would call him wednesday prior to the appointment to confirmI called him on wednesday ,he said he was just leaving another customers place ,but that I had forgotten to text him my address I said no problem,I would give it to him thenHe said hesutated and then said he wouldn't make it before I even gave my address to him ,despite his knowing in which general neighborhood he needed to be,as per our conversation monday,and setting the time /appointment priorDid not give me a reason .When I asked , he mumbled something about just leaving a customers place I don't know about others ,but my time is valuable and I am very busy .In fact, I flew in from out of state to take care of business on this house I don't waste my time or others time and I do what I say I will ..general grown up professional respectful stuff
Then he says he could come out the next day at I thought that was unprofessional and disrespectful of an agreed upon appointment ,and not having my address texted to him as opposed to just giving it to him then was not a valid reason to cancel .As I've said ,he knew my general neighborhood from our conversation monday and understood where he would need to be regardlessGave it another chance ,changed the appointment to the next day at Texted the address as soon as we hung up confirming date/time as discussedHe never showed up ,never responded to my texts or answered the phone His Matt .He is unprofessional, unreliable, and disrespectful ...and really needs to grow up I would never reccomend a company with this kind of employee

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Address: Memphis, Tennessee, United States, 38122


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