S. P. Casey Construction, Inc.

First American Title Insurance Company prides itself in providing excellent customer service and appreciates the comments provided by [redacted].  Ms. [redacted]'s complaint pertains to fees that were charged in connection with wire transfer fees.  In regards to this particular transaction,...

it is my understanding that Ms. [redacted] was associated or is the lender that was being paid off in connection with the purchase and sale of a condo unit.  It is also important to note that First American Title Insurance Company did not charge the wire transfer fees of which Ms. [redacted] complains.  It is my understanding that these fees were charged by Ms. [redacted]'s bank that received the wire transfer.  A wire transfer is the preferred method of making a payoff for a secured loan.  First American regrets that Ms. [redacted] was not satisfied with how the transaction was handled.  Although Ms. [redacted] was not the buyer or seller in the transaction and even thought First American did not charge the wire transfer fee, in order to resolve the issue, First American is refunding Ms. [redacted] the $30 she was charged by her bank.