S P Peregoy Roofing

They started when they said they would, did what they said they would do and did an excellent job at a fair price. I could not be happier with their workmanship and my new roof. Will use them again.

Review: I had over 12k in roof repairs that I had completed by S P Peregoy ([redacted], not to be confused with his cousin [redacted]. The rear roof I had white TPO installed because of the flat pitch of the roof. After the completion of the TPO roof, there was some air pockets under the roofing material. I called [redacted] and told him my concerns. He told me it would get better and eventually flatten out. The problem only got worst. I contacted him and he stopped returning my calls. The roof has gotten worst and I am in fear that there is water getting under the roofing material. I have tried to contact [redacted] Peregoy mutiple times and he will not get back in touch with me.

On the same job, I had S P Peregoy reapply a coating to my front porch. The guy putting the coating on was really sloppy with the job and got it all over my front porch and steps which were newely paint. I talked to [redacted] immediately after this and he said he would have his guy come over and clean it up. He nor anyone from S P Peregoy came to clean it up, after mutiple calls to [redacted]. I eventially had to scrub, scrape and repaint the areas that were damaged due to the careless manner the coating was applied.Desired Settlement: I will let the careless manner of the coating on the front porch go, but the rear TPO roof needs to be repaired.

Business

Response:

to respond to complaint filed the tpo roof and front porch coating were done free of labor charge only charged for material. customer was upset that we wanted nothing to do with installing a chimney cap on his 200 year old chimney .

Consumer

Response:

I have reviewed the offer made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

in response to the quote from S P Peregoy "to respond to complaint filed the tpo roof and front porch coating were done free of labor charge only charged for material. customer was upset that we wanted nothing to do with installing a chimney cap on his 200 year old chimney ."

Despite whether the job was done without any profit to S P Peregoy, the job was still done incorrectly. Most contractors do not do work for free as we all know. Why would "S P Peregoy" do a job only charging for material and labor?

If a contractor like S P Peregoy is doing jobs for only material cost, and then doing the jobs incorrect is, this is not good business for all contractors and potential clients. If he incorrectly quoted the job, and did not leave a profit margin for his labor, this still does not make it right that he did the job incorrectly, and that it needs to be fixed (the TPO roof).

I am not sure what he is talking about a chimney that is 200 years old. This was not quoted in my complaint. My house is not even 100 years old. He is obviously confused, and is mistaken this with another job.

S P Peregoy's response did not address the problem that I have: The roofing needs to be looked at, potentially redone, or repaired and fixed.

Regards,

Daniel Spivey