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S R S Renewals

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S R S Renewals Reviews (6)

Review: The company website gives instructions on how to unlock managed domain names. Following instructions does not do what the instructions say they should. Toll free number on site is disconnected. Emails to support are not answered. Trying to move my business to another provider, but cannot because they will not unlock my domain, or let me do it myself, or respond to my request to help me by doing it themselves. Desired Settlement: I want my domain unlocked. I want people to be warned that these folks are currently unresponsive and provide no customer service at all. Been nothing but a hassle to work with these folks. Unless you want to pay them, then there is no problem with that part of their site.

Review: SRS Renewals has my two websites registered and they are up for renewal. They send me notices of renewal but I can not pay trough their website and they do not respond to email, fax or phone. If I don't get my website registered I will lost my website and google ranking.Desired Settlement: Allow me to renew my website or release it so I can transfer the name to some other registrar.

Review: SRS RENEWALS appears defunct. It sends out regular emails to which responses go unanswered. The company must exist in some form, because it sends out reminders. But one cannot respond to the answers. And now the company has My and by all accounts many other people's domain names hostage. I cannot renew my web name. It expires December 1 2014, after they have sent many reminders to renew it, to which my responses go ignored. This is bordering on fraud...someone is responsible for the renewal notices. Fortunately, the web payment forms don't work! The other eans, a downloadable PDF renewal form, points to a Fax number that doesn't workDesired Settlement: Someone needs to visit the posted address and speak with the people involved and remind them that they are inconveniencing many, if not outright defrauding them by providing a false service.

Review: We have been getting renewal notices from them for over half a year telling us our site [redacted] expires 6/10/13. WHO-IS says our site expires one year later, 6/10/14.

Now we are being sent notices saying registration has expired.

PROBLEM is NONE of the provided numbers work, and any and all e/mails seeking clarification are either not answered at all or are answered by auto responder.

This has turned into a real problem and no apparent way to connect with these people, ever.

XXX-XXX-XXXXDesired Settlement: Clairification as to why they say it expires and why ICANN says it doesn't.

Review: At the moment we have 5 domain names registered at the registrar SRS Renewals. And they are kept hostage by this company. We are able to renew them, but we dont have access to the admin panel of our domains. We are not able to change DNS,and to transfer the domains. There is no customer support at all. No one replies to tickets or pickups the phone. This is going for two weeks already.The parent companies [redacted] are declaring that they are not responsible or able to do anything. In short if you want to donate money to someone and to have offline website SRS renewals is a good choice.Desired Settlement: We need access to the admin panel of SRS renewals to transfer our domains out.

Business

Response:

Hello, SRS Renewals went out of business without any customer notice, and their site and support was down for over a month. SRSRenewals website and client base has been acquired and integrated with [redacted] Domain Name. Services have been restored through the new parent company. You may once again login and manage your domains using your SRSRenewals account credentials at www.srsrenewals.com. We truly regret the trouble the past owners placed on the SRSRenewals client base. If you have any questions or concerns you may once again contact us through the SRSRenewals.com site or toll free at [redacted]Best Regards

Review: My company's domain name is registered through SRS Renewals. I have received a renewal notice however the company does not have working email, phone numbers or fax numbers. My domain name is about to expire and I have no way of contacting the company to renew which will then expire and shut down my website. I have made repeated attempts to contact SRS Renewals with no success.Desired Settlement: I would like to know if they are out of business and if so who I contact about my web sites domain registration.

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Description: Internet - Web Hosting

Address: 250 H St Pmb 565, Blaine, Washington, United States, 98230-4018

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www.srsrenewals.com

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Shady, yet now dead: once upon a time this website was reported to be associated with S R S Renewals, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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