S & S Sealcoating

Rod Layman's company rebuilt a chimney from the roof up on my houseAlso they replaced the mortar on the exterior walls of the house where neededRod Layman is very personable and has a capable crew

This message is for *** ***, I apologize for not responding soonerI am responding to a complaint that was made by *** *** ***I am actually the new owner of S&S Sealcoating, my older brothers were the original owners as of May My father, (*** ***, senior) and I, (*** ***) took over the business, so we did not do the work on the drivewayMy brother had me go look at *** driveway in MarchWhen I went and looked at it he has clutter and sink holes in the drivewayAnywhere there is a sink hole and there is standing water, sealer will not stay in those spotsDriveway sealer is a water based material, anytime there is standing water on top of the sealer, it will eventually break down the sealer and make it peel offThe other spots where the sealer peeled is where snow wasn't shoveled off and it ended up making the sealer peel off
The man does not take care of his driveway to well especially with the amount of clutter he has on the driveway
It specifically states in the contract, "Sealer applied is a water based coal tar emulsion sand mix tarconiteS&S guarantees satisfaction upon completion. S&S does not guarantee damages done to sealer and crack filler by vehicles, severe weather or acts of natureThis includes damages done by plows, lawnmowers, studded tires, areas where water collects, snow plows power steering marks, moss growth, etcAll work is done to spec by experienced professionals using only the highest quality of materials and equipment. All areas near sidewalks, walls, concrete, etc are painted in or taped off if neededCustomer is responsible to weed kill any vegetation prior to start of job unless already discussed."
As you can see it specifically states we are not responsible for standing water in the drivewayIf you want a copy of the contract I would be more then happy to fax it over to youSorry it took me a little more then days to respond, I am new to running my own business and I am still in the learning stagePlease respond or feel free to call me, ###-###-####. Thank you
Sincerely,
*** ***
S&S Sealcoating L.L.C

I apologize for not responding soonerI am responding to a complaint that was made by *** *** ***I am actually the new owner of S&S Sealcoating, my older brothers were the original owners as of May My father, (*** ***, senior) and I, (*** ***) took over the business,
so we did not do the work on the drivewayMy brother had me go look at *** driveway in MarchWhen I went and looked at it he has clutter and sink holes in the drivewayAnywhere there is a sink hole and there is standing water, sealer will not stay in those spotsDriveway sealer is a water based material, anytime there is standing water on top of the sealer, it will eventually break down the sealer and make it peel offThe other spots where the sealer peeled is where snow wasn't shoveled off and it ended up making the sealer peel off
The man does not take care of his driveway to well especially with the amount of clutter he has on the driveway
It specifically states in the contract, "Sealer applied is a water based coal tar emulsion sand mix tarconiteS&S guarantees satisfaction upon completion. S&S does not guarantee damages done to sealer and crack filler by vehicles, severe weather or acts of natureThis includes damages done by plows, lawnmowers, studded tires, areas where water collects, snow plows power steering marks, moss growth, etcAll work is done to spec by experienced professionals using only the highest quality of materials and equipment. All areas near sidewalks, walls, concrete, etc are painted in or taped off if neededCustomer is responsible to weed kill any vegetation prior to start of job unless already discussed."
As you can see it specifically states we are not responsible for standing water in the drivewayIf you want a copy of the contract I would be more then happy to fax it over to youSorry it took me a little more then days to respond, I am new to running my own business and I am still in the learning stagePlease respond or feel free to call me, ###-###-####. Thank you
Sincerely,
*** ***
S&S Sealcoating L.L.C

I highly recommend Layman Masonry, it is a company of great reputation in Lexington and surrounding cities. They did an outstanding job at my house building a large stone steps and patio, and repairing a floor basement adding steel post, and other major projects. The cost was $22,500, very affordable for all the work done. I selected this company for their character and integrity after 42 years of been in business, they have an A rating with Revdex.com. Review by M.A.

Rod Layman's company rebuilt a chimney from the roof up on my house. Also they replaced the mortar on the exterior walls of the house where needed. Rod Layman is very personable and has a capable crew.

Review: I contracted S&S Seal Coating to seal my driveway in July of last year. They came over did the job and they were paid in full. I noticed a few spots where it seemed that the sealer was peeling off in November. I called and left a message on the answering machine to have someone call me.That never happened. So I called again in 2-3 weeks and I got the same message so I left another message to call me. I heard nothing. I then thought that maybe they were closed for the winter when I did not hear from them. So I called in March and someone answered the phone and I told them my problem and they were very rude and said why did I not call sooner. As I tried to explained they said someone would be over to look at it. No one came. I tried to call again and was told the mailbox was full. I have tried 4 times to contact them and have got no where but a full mailbox. Since this started there are many places that are peeling now and looks awful. Don't know if company was sold or are still in business. Can you please look into this for me. Sincerely [redacted]Desired Settlement: I would like company to come over and redo the job the right way. Or if they can not refund my $350.00 and I will find someone else.

Business

Response:

I apologize for not responding sooner. I am responding to a complaint that was made by [redacted]. I am actually the new owner of S&S Sealcoating, my older brothers were the original owners as of May 2014. My father, ([redacted], senior) and I, ([redacted]) took over the business, so we did not do the work on the driveway. My brother had me go look at [redacted] driveway in March. When I went and looked at it he has clutter and sink holes in the driveway. Anywhere there is a sink hole and there is standing water, sealer will not stay in those spots. Driveway sealer is a water based material, anytime there is standing water on top of the sealer, it will eventually break down the sealer and make it peel off. The other spots where the sealer peeled is where snow wasn't shoveled off and it ended up making the sealer peel off.

The man does not take care of his driveway to well especially with the amount of clutter he has on the driveway.

It specifically states in the contract, "Sealer applied is a water based coal tar emulsion sand mix tarconite. S&S guarantees satisfaction upon completion. S&S does not guarantee damages done to sealer and crack filler by vehicles, severe weather or acts of nature. This includes damages done by plows, lawnmowers, studded tires, areas where water collects, snow plows power steering marks, moss growth, etc. All work is done to spec by experienced professionals using only the highest quality of materials and equipment. All areas near sidewalks, walls, concrete, etc are painted in or taped off if needed. Customer is responsible to weed kill any vegetation prior to start of job unless already discussed."

As you can see it specifically states we are not responsible for standing water in the driveway. If you want a copy of the contract I would be more then happy to fax it over to you. Sorry it took me a little more then 5 days to respond, I am new to running my own business and I am still in the learning stage. Please respond or feel free to call me, ###-###-####. Thank you

Sincerely,

[redacted]

S&S Sealcoating L.L.C

Business

Response:

This message is for [redacted], I apologize for not responding sooner. I am responding to a complaint that was made by [redacted]. I am actually the new owner of S&S Sealcoating, my older brothers were the original owners as of May 2014. My father, ([redacted], senior) and I, ([redacted]) took over the business, so we did not do the work on the driveway. My brother had me go look at [redacted] driveway in March. When I went and looked at it he has clutter and sink holes in the driveway. Anywhere there is a sink hole and there is standing water, sealer will not stay in those spots. Driveway sealer is a water based material, anytime there is standing water on top of the sealer, it will eventually break down the sealer and make it peel off. The other spots where the sealer peeled is where snow wasn't shoveled off and it ended up making the sealer peel off.

The man does not take care of his driveway to well especially with the amount of clutter he has on the driveway.

It specifically states in the contract, "Sealer applied is a water based coal tar emulsion sand mix tarconite. S&S guarantees satisfaction upon completion. S&S does not guarantee damages done to sealer and crack filler by vehicles, severe weather or acts of nature. This includes damages done by plows, lawnmowers, studded tires, areas where water collects, snow plows power steering marks, moss growth, etc. All work is done to spec by experienced professionals using only the highest quality of materials and equipment. All areas near sidewalks, walls, concrete, etc are painted in or taped off if needed. Customer is responsible to weed kill any vegetation prior to start of job unless already discussed."

As you can see it specifically states we are not responsible for standing water in the driveway. If you want a copy of the contract I would be more then happy to fax it over to you. Sorry it took me a little more then 5 days to respond, I am new to running my own business and I am still in the learning stage. Please respond or feel free to call me, ###-###-####. Thank you

Sincerely,

[redacted]

S&S Sealcoating L.L.C