S & S Tire Co

Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] I'm not satisfied because it wasn't done because the tires I received wasn't my tiresI had to tell the guy more than once what I wanted done and then he still did it wrong and then another guy ask me to explain to him what I wanted donethen it was done but gave me the wrong tires and they keep my tiresso no i'm not satisfied and I had to deal with a rude guy on the phone when I called back down there about the issue Regards, [redacted] ***

Revdex.com spoke with [redacted] from the business. He stated that was the tires she asked about and it was put on like requested. He will not be replacing or refund the customer for work that was done as requested.

Revdex.com:
I have reviewed the offer made by the business in reference to...

complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.] I'm not satisfied because it wasn't done because the tires I received wasn't my tires. I had to tell the guy more than once what I wanted done and then he still did it wrong and then another guy ask me to explain to him what I wanted done. then it was done but gave me the wrong tires and they keep my tires. so no i'm not satisfied and I had to deal with a rude guy on the phone when I called back down there about the issue.
Regards,
[redacted]

Review: I called S&S Tires at 8:08am to see if they had a tire that I needed. A man answer the phone and I ask him do he have a P235R7015 or [redacted]. He told me he had the [redacted] and I ask him how much it was and he told me 25.00 balance and install. I ask him can he hold it for me and he ask me when was I coming and I told him I would be there in a little while. So I arrived there and I had 4 rims without tires and 4 tires on my truck. 1 was a [redacted]15 and 4 [redacted]. I told them I need 3 of the rims put on the 3 of the tires I have and I'm gone get the other tire I called about this morning. So he got someone to get the tire. I ask how much the tire and he tell me 30.00 and I said that isn't what the guy told me this morning and when I called. So I told him I don't want that one. To use the other tire that I have on the back of my truck and the it wasn't done right so finally they got it right and I paid 48.00 and left. I get home and I didn't have the same tires they took off my truck. I had 1 [redacted] and a [redacted]. I called back and talk to a lady and she ask for my number and said she would call me back. She called back and said they said that is the tires that I came in their with and I said no I didn't. So a guy got on the phone and said I was the only one there and they know they was my tires. I said no I wasn't the only one there. A white care was there and a bobcat was there. Then he goes to raising his voice and cutting me off when I was talking. You have to call back and talk to the owner. I hung up the phone because he wasn't gone keep talking to me like that.Desired Settlement: I want the tires that I had at first or I want my money back for what I paid to have this done.

Business

Response:

Revdex.com spoke with [redacted] from the business. He stated that was the tires she asked about and it was put on like requested. He will not be replacing or refund the customer for work that was done as requested.

Consumer

Response:

I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.] I'm not satisfied because it wasn't done because the tires I received wasn't my tires. I had to tell the guy more than once what I wanted done and then he still did it wrong and then another guy ask me to explain to him what I wanted done. then it was done but gave me the wrong tires and they keep my tires. so no i'm not satisfied and I had to deal with a rude guy on the phone when I called back down there about the issue.

Regards,