S T L Mobile

Hello: The device purchased was a used device, and acknowledged at the time of saleIt is also stated on the sales receipt, that all used phones and accessories are sold as-is, sales finalFurthermore, we have exchanged the device for the gentlemanWe have also supplied him with the warranty number, that covers the phone within days of purchaseHe has constantly harassed and slandered our company on social media, and in-storeWe have done everything on our end to help service this gentlemanHe also seems to do this to all businesses he purchases fromPlease review the Facebook pages he ownsAgain, we have exchanged the device and offered other solutionsIf he continues to slander or defame our company, he will hear from our attorneysSince hes threatened our staff, we ask that he is not allowed near any of our doorsAttached, you will find the iphone warranty policy, that is provided with every used phone device, attached for your reviewWe run a very reputable business, that has been a local staple for many years, providing the best service to our customersWe take these accusations very seriouslyAll phones come directly from boost mobile, we do not sell or bring in 3rd party devices from any other outlets, other than the main distributors

HelloWe sell only products offered by boost mobileIf a customer called the manufacturer, it means that their phone needs to be fixedH the manufacturerThat has nothing to do with an insurance claimThe customer can call the insurance dept and make a claim, provided the phone falls under the
claim; loss, theft or water damageFor the manufacturer to not replace the phone, it means the customer had an issue that is not part of their coverage, such as malware, hardware, defectWe can provide a discount towards another phone, if they qualify for an upgrade, or they can call boost mobile customer care to further assist them

Hello:Customer returned to the location, after the return policy had expiredPer company policy, the phone must be returned/exchange in like new/original condition and within the return period of daysThe customer was also offered to add phone insurance to the handset, and if anything outside of
phone insurance was not covered, it would be covered through the manufacturer of the deviceWe tried to help the customer to the fullest extend and provide excellent service to any customer that comes and makes a purchaseWe have a great reputation within our local community, and had it been within the policy, we would of gladly exchanged it if the phone was in the Original sold conditionWe provided the customer with the options allowedThe customer was also disruptive to our business

Hello: The device purchased was a used device, and acknowledged at the time of sale. It is also stated on the sales receipt, that all used phones and accessories are sold as-is, sales final. Furthermore, we have exchanged the device for the gentleman. We have also supplied him with the warranty...

number, that covers the phone within 90 days of purchase. He has constantly harassed and slandered our company on social media, and in-store. We have done everything on our end to help service this gentleman. He also seems to do this to all businesses he purchases from. Please review the 3 Facebook pages he owns. Again, we have exchanged the device and offered other solutions. If he continues to slander or defame our company, he will hear from our attorneys. Since hes threatened our staff, we ask that he is not allowed near any of our doors. Attached, you will find the iphone warranty policy, that is provided with every used phone device, attached for your review. We run a very reputable business, that has been a local staple for many years, providing the best service to our customers. We take these accusations very seriously. All phones come directly from boost mobile, we do not sell or bring in 3rd party devices from any other outlets, other than the main distributors.