Purchased a defective AC to DC Converter on 8/27/2018, not even hours later on 8/28/when the unit was hooked up for use, it did not operate as designed Hooked up the converter which is a amp capability, and it would not workWe tried running amps through it and the converter will not push any power outThe device turns on and works, however it does not convert any power when a load is drawn from itIt is clearly a faulty unitThere is no odd order or burning smell; the unit did not burn out; it is simply defectiveThe manager insisted that we had a power surge that fried the converter, however she did not inspect the item or try testing on itWe only attempted to exchange the item for a unit that workedAfter refusing to exchange the item, she also would not accept a return / refundNo one performed any inspection on the deviceThe receipt does not state any return policy stating there are no exchanges or refunds issued for defective products; nor was this disclo
Purchased a defective AC to DC Converter on 8/27/2018, not even hours later on 8/28/when the unit was hooked up for use, it did not operate as designed Hooked up the converter which is a amp capability, and it would not workWe tried running amps through it and the converter will not push any power outThe device turns on and works, however it does not convert any power when a load is drawn from itIt is clearly a faulty unitThere is no odd order or burning smell; the unit did not burn out; it is simply defectiveThe manager insisted that we had a power surge that fried the converter, however she did not inspect the item or try testing on itWe only attempted to exchange the item for a unit that workedAfter refusing to exchange the item, she also would not accept a return / refundNo one performed any inspection on the deviceThe receipt does not state any return policy stating there are no exchanges or refunds issued for defective products; nor was this disclo