Saalfrank, Todd R. DDS

Initial Business Response /* (1000, 6, 2015/08/07) */
Contact Name and Title: *** ***, DDS
Contact Phone: XXX-XXX-XXXX
I have received and reviewed the attached complaintWe can not respond fully due to the Revdex.com being a third partyHIPPA privacy laws do not allow me to disclose
information to a third party
I dispute all wrong doings and tried to reach an agreement with the patient thru various solutions
OFFER:
Initial Consumer Rebuttal /* (3000, 8, 2015/08/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)See Attached Release Form
I have signed the agreement to let third party to disclose my informationThe business have never contact me to work out a satisfied solution.Also, the business does not offer any refund in the respondLike always, the business tried avoid the situation and have never provided the refund.The business is trying everyway to get away with the problemI still need my refund, like I stated in the prievious complainIf the business is sincerely with the working something out, they can simplely send me a refund check to my houseThey have my address
Final Consumer Response /* (4200, 13, 2015/08/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They are still using the same excuse, same respond, and still not solving the problemThey didn't even change the respond wordingCopy and paste? That shows how much they didn't care and how much they didn't want take the responsibility to address this issue with meI need my refundThanks
Final Business Response /* (4000, 10, 2015/08/19) */
Contact Name and Title: Todd ***, DDS
Our office requires a signed HIPPA agreement regarding the disclosure of information to a third party, due to the laws placed on us by HIPPAHIPPA privacy laws do not allow me to disclose this information
We have tried to reach an agreement with the patient in the past regarding this matter
OFFER: