We had purchased carpet & a install of the carpet for our basement. We have had problems with the lack of quality with the carpet. The first time [redacted] helped us out with our issue. The second time we had a issue with the carpet quality we have been told by [redacted] to "give us a couple of weeks & he will get back to us". Well that was over 2 months ago & we have not heard from them. Well the buying & install process was fine but standing behind there carpet quality is something they do not do. We had specifically told [redacted] as to the durability needed for the basement[redacted]. Would not recommend this company due to the fact they do not seem to care after the install & payment process have been completed. [redacted]
We had purchased carpet & a install of the carpet for our basement. We have had problems with the lack of quality with the carpet. The first time [redacted] helped us out with our issue. The second time we had a issue with the carpet quality we have been told by [redacted] to "give us a couple of weeks & he will get back to us". Well that was over 2 months ago & we have not heard from them. Well the buying & install process was fine but standing behind there carpet quality is something they do not do. We had specifically told [redacted] as to the durability needed for the basement[redacted]. Would not recommend this company due to the fact they do not seem to care after the install & payment process have been completed. [redacted]