Initial Business Response / [redacted] (1000, 6, 2015/07/28) */ The customer reported to us that his scope(SRP6261NS) had been mounted onto a [redacted] Magnum gun and after the 2nd time of taking the gun out to shoot the glass inside shatteredThe model (SRP6261NS) is not rated for a high caliber gun It is soley for long distance pistol shooting, as described on our websiteMost of our gun enthusiasts call us before they purchase a scope for high caliber guns to see if they can withstand the recoil, and we advise them at that pointWe have a SRP6266NS that is rated for high caliber handguns although a double action Magnum may be too powerful, as we advised the customerOur website provides all the descriptions of our scopes and provides a number to reach us at if there are any questionsThe lifetime warranty is for manufacturer flaws and we feel this is not a warranty issue Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/07/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I bought the scope from [redacted] " http://www[redacted] .com/ " and the description did not specify that the scope was not rated for my pistol and in email correspondence with [redacted] was informed that Swift failed to provide sufficient informationIf you read the description it appears that it should work and says it is shockproofI have all the emails and a screenshot of description Final Business Response / [redacted] (4000, 14, 2015/08/03) */ It all comes down to is this scope SRP6261NS 4Xrated for a double action Magnum? The answer is NO it is notThe SRPis rated for large caliber guns, and states so in it's description, although even at that doesn't mean it will withstand the recoil of a double action Magnum pistolIf you need informed information on this or any product then yes you should reach out to the company that manufactures itWe make sure our phone number, website and email address available Final Consumer Response / [redacted] (4200, 16, 2015/08/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) It's obvious the company doesn't want to honor there warranty and I will pass this along to all my fellow hunter/reloaders to protect them from this happening to them
Initial Business Response /* (1000, 6, 2015/07/28) */
The customer reported to us that his scope(SRP6261NS) had been mounted onto a [redacted] Magnum gun and after the 2nd time of taking the gun out to shoot the glass inside shattered. The model (SRP6261NS) is not rated for a high caliber gun....
It is soley for long distance pistol shooting, as described on our website. Most of our gun enthusiasts call us before they purchase a scope for high caliber guns to see if they can withstand the recoil, and we advise them at that point. We have a SRP6266NS that is rated for high caliber handguns although a double action Magnum may be too powerful, as we advised the customer. Our website provides all the descriptions of our scopes and provides a number to reach us at if there are any questions. The lifetime warranty is for manufacturer flaws and we feel this is not a warranty issue.
Initial Consumer Rebuttal /* (3000, 8, 2015/07/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I bought the scope from [redacted] " http://www.[redacted].com/ " and the description did not specify that the scope was not rated for my pistol and in email correspondence with [redacted] was informed that Swift failed to provide sufficient information. If you read the description it appears that it should work and says it is shockproof. I have all the emails and a screenshot of description
Final Business Response /* (4000, 14, 2015/08/03) */
It all comes down to is this scope SRP6261NS 4X32 rated for a double action Magnum? The answer is NO it is not. The SRP6266 is rated for large caliber guns, and states so in it's description, although even at that doesn't mean it will withstand the recoil of a double action Magnum pistol. If you need informed information on this or any product then yes you should reach out to the company that manufactures it. We make sure our phone number, website and email address available.
Final Consumer Response /* (4200, 16, 2015/08/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It's obvious the company doesn't want to honor there warranty and I will pass this along to all my fellow hunter/reloaders to protect them from this happening to them.
Initial Business Response / [redacted] (1000, 6, 2015/07/28) */ The customer reported to us that his scope(SRP6261NS) had been mounted onto a [redacted] Magnum gun and after the 2nd time of taking the gun out to shoot the glass inside shatteredThe model (SRP6261NS) is not rated for a high caliber gun It is soley for long distance pistol shooting, as described on our websiteMost of our gun enthusiasts call us before they purchase a scope for high caliber guns to see if they can withstand the recoil, and we advise them at that pointWe have a SRP6266NS that is rated for high caliber handguns although a double action Magnum may be too powerful, as we advised the customerOur website provides all the descriptions of our scopes and provides a number to reach us at if there are any questionsThe lifetime warranty is for manufacturer flaws and we feel this is not a warranty issue Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/07/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I bought the scope from [redacted] " http://www[redacted] .com/ " and the description did not specify that the scope was not rated for my pistol and in email correspondence with [redacted] was informed that Swift failed to provide sufficient informationIf you read the description it appears that it should work and says it is shockproofI have all the emails and a screenshot of description Final Business Response / [redacted] (4000, 14, 2015/08/03) */ It all comes down to is this scope SRP6261NS 4Xrated for a double action Magnum? The answer is NO it is notThe SRPis rated for large caliber guns, and states so in it's description, although even at that doesn't mean it will withstand the recoil of a double action Magnum pistolIf you need informed information on this or any product then yes you should reach out to the company that manufactures itWe make sure our phone number, website and email address available Final Consumer Response / [redacted] (4200, 16, 2015/08/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) It's obvious the company doesn't want to honor there warranty and I will pass this along to all my fellow hunter/reloaders to protect them from this happening to them
Initial Business Response /* (1000, 6, 2015/07/28) */
The customer reported to us that his scope(SRP6261NS) had been mounted onto a [redacted] Magnum gun and after the 2nd time of taking the gun out to shoot the glass inside shattered. The model (SRP6261NS) is not rated for a high caliber gun....
It is soley for long distance pistol shooting, as described on our website. Most of our gun enthusiasts call us before they purchase a scope for high caliber guns to see if they can withstand the recoil, and we advise them at that point. We have a SRP6266NS that is rated for high caliber handguns although a double action Magnum may be too powerful, as we advised the customer. Our website provides all the descriptions of our scopes and provides a number to reach us at if there are any questions. The lifetime warranty is for manufacturer flaws and we feel this is not a warranty issue.
Initial Consumer Rebuttal /* (3000, 8, 2015/07/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I bought the scope from [redacted] " http://www.[redacted].com/ " and the description did not specify that the scope was not rated for my pistol and in email correspondence with [redacted] was informed that Swift failed to provide sufficient information. If you read the description it appears that it should work and says it is shockproof. I have all the emails and a screenshot of description
Final Business Response /* (4000, 14, 2015/08/03) */
It all comes down to is this scope SRP6261NS 4X32 rated for a double action Magnum? The answer is NO it is not. The SRP6266 is rated for large caliber guns, and states so in it's description, although even at that doesn't mean it will withstand the recoil of a double action Magnum pistol. If you need informed information on this or any product then yes you should reach out to the company that manufactures it. We make sure our phone number, website and email address available.
Final Consumer Response /* (4200, 16, 2015/08/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It's obvious the company doesn't want to honor there warranty and I will pass this along to all my fellow hunter/reloaders to protect them from this happening to them.