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Safe-Way Electric Solar Co

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Safe-Way Electric Solar Co Reviews (1)

Initial Business Response /* (1000, 7, 2014/11/12) */
Hi [redacted]
I spoke to Charter school the other day and learned that [redacted] and [redacted] are husband and wife working for Charter school they both have provided signatures in the past authorizing the work and for acceptance of the work. I also...

spoke to [redacted] at Charter school she works in accounts payable she explain to me that the board members reviewed the invoice and decided not to pay because we did not follow their procedure they thought the work needed was going to be done under warranty. The school principle made the comment that they need to report Safeway electric to the Revdex.com for going around doing work without authorization. I reassured [redacted] that it is our practice to get signatures authorizing the work to be done before any work is started and to get acceptance of work before we receive payment. My goal is to over come this issue and maintain a happy customer and for Safeway electric not to receive complaint on this matter and go against us with the Revdex.com. Please advise thank you
I forgot to mention in my response when speaking to [redacted] I agreed to keep a happy customer I would void out the contract #XXXXX and not bill them for the sign amount of $583.26 hopefully we can continue doing business with Charter school. I also explained if they want to in force this complaint I will turn them over to collections and write bad reviews about Charter schools.
Sincerely,
[redacted]
Initial Consumer Rebuttal /* (2000, 9, 2014/11/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
the issue has been resolved to our satisfaction.

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Address: 4091 Riverside Dr STE 211, Chino, California, United States, 91710-3195

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