Safeguard Security & Communications

Hi, this is *** ***I just spoke to *** at the *** Revdex.com ChapterThis is in response to the complaint that we received regarding a telemarketing call, with a recorded messageAs I mentioned in my call with ***, this is not usHere are some of the reasons why:- Safeguard does
not use recorded calls/telemarketing- We don't have an employee named *** *** - That phone number is not registered to Safeguard and has never been used by usAs indicated by our Revdex.com ranking, we take all customer interactions very seriouslyWe feel bad for the person that experienced this, but it was not done by usIf we can provide any further information to address this issue, we would gladly do soCan you please provide us confirmation once this has been marked as resolved and taken off of our record? Thank you very much, we truly appreciate itIf necessary, please don't hesitate to contact me at:*** *** - ###-###-#### or ###-###-####Thank you again! ***

I could see how some of the marketing that could be used would be by a third party.  I would suggest that they check how they get their sales leads and verify that those third party lead vendors are not involved in these marketing practices.

Regards,

Hi, this is [redacted]. I just spoke to [redacted] at the [redacted] Revdex.com Chapter. This is in response to the complaint that we received regarding a telemarketing call, with a recorded message. As I mentioned in my call with [redacted], this is not us. Here are some of the reasons why:- Safeguard does...

not use recorded calls/telemarketing- We don't have an employee named [redacted] - That phone number is not registered to Safeguard and has never been used by usAs indicated by our Revdex.com ranking, we take all customer interactions very seriously. We feel bad for the person that experienced this, but it was not done by us. If we can provide any further information to address this issue, we would gladly do so. Can you please provide us confirmation once this has been marked as resolved and taken off of our record? Thank you very much, we truly appreciate it. If necessary, please don't hesitate to contact me at:[redacted] - ###-###-#### or ###-###-####Thank you again! [redacted]

Safeguard has been in communication with this customer and has resolved the outstanding concerns. The customer will be continuing with Safeguard for their alarm monitoring.