The pipe was returned the following morning We were called out and met with Mrto price out a pipe replacement for customers chimney It was an older unlisted and unmarked pipe Chimney pipe doesn't mix and match and connect with each other so the solutions are to replace the entire system or attempt to track down the manufacturer and model of pipe It was at that time Mr gave us permission to take the pipe in order to study it and come up with the cheapest solution We retrieved the damaged pipe from the backyard , in the woods , rusting and muddy We did not have any conversation with the Mrsabout the chimney pipe , at all She did , as described asked Steve to keep his voice down because of the neighbors which caught him a bit by surprise as he was inside the house and felt he was speaking at a level about an innocuous chimney situationHe made a poor joke about it being just a chimney , with a smile on his face , but it was obviously not received in that way He left still thinking that we were finding the solution and possibly performing the jobThat was not the case , we returned the pipe the following morning
Situation has since been resolved prior to our receiving the complaint The work is fully guaranteed
The pipe was returned the following morning We were called out and met with Mrto price out a pipe replacement for customers chimney It was an older unlisted and unmarked pipe Chimney pipe doesn't mix and match and connect with each other so the solutions are to replace the entire system or attempt to track down the manufacturer and model of pipe It was at that time Mr gave us permission to take the pipe in order to study it and come up with the cheapest solution We retrieved the damaged pipe from the backyard , in the woods , rusting and muddy We did not have any conversation with the Mrsabout the chimney pipe , at all She did , as described asked Steve to keep his voice down because of the neighbors which caught him a bit by surprise as he was inside the house and felt he was speaking at a level about an innocuous chimney situationHe made a poor joke about it being just a chimney , with a smile on his face , but it was obviously not received in that way He left still thinking that we were finding the solution and possibly performing the jobThat was not the case , we returned the pipe the following morning