Good morning ***, This is in response to Mr***'s complaint about SAGCWe had made several attempts to schedule a time with client to address his complaint, but none of the times we had available worked for himWe had to place other jobs on hold just to go to his house so we could as the situation and get it taken care of ASAPThe day we were schedule to come he called our project manager a half hour prior to our arrival to tell him not to step foot on his propertyClient then proceeded to make unreasonable requests and ended up hanging up on our project manager as well as our office managerClients wife ended up calling us to apologize for her husbands behavior and asked that we come on a day when her husband was not homeWe agreed, but with her schedule she wouldn't be able to meet with us for another two weeksWe are currently working with Mrs [redacted] and getting the necessary repairs Thank you, [redacted] SAGC Contractors Inc
Good morning ***, This is in response to Mr***'s complaint about SAGCWe had made several attempts to schedule a time with client to address his complaint, but none of the times we had available worked for himWe had to place other jobs on hold just to go to his house so we could a
s the situation and get it taken care of ASAPThe day we were schedule to come he called our project manager a half hour prior to our arrival to tell him not to step foot on his propertyClient then proceeded to make unreasonable requests and ended up hanging up on our project manager as well as our office managerClients wife ended up calling us to apologize for her husbands behavior and asked that we come on a day when her husband was not homeWe agreed, but with her schedule she wouldn't be able to meet with us for another two weeksWe are currently working with Mrs [redacted] and getting the necessary repairs Thank you, [redacted] SAGC Contractors Inc