Sage Capital Recovery

Good Afternoon, We thank you for the opportunity to respond to the complaint A careful review of our records shows that we were placed an account in Mr***' name on March 4, The address provided with placement for Mr [redacted] matches the one he provided with his complaint Mr [redacted] called into our office twice; once on June and again on June 24, A mutually agreed upon payment arrangement was made and consummated on or about June 24, At no time was Mr [redacted] "bullied" by any member of our office Our office does not conduct credit reporting and we can not expunge what we do not report Without any further information, we do not believe a refund is proper at this timeIf Mr [redacted] can supply the information he believes he obtained; we ask that he simply provide it to our office Once we receive any further information which documents the account allegedly not being his, we will then address and respond accordingly We thank you again for the opportunity to respond to the complaintSincerely, [redacted] ***Director ofOperations Sage CapitalRecovery, LLC

In reviewing the account we did see a collector note prior to 8amWe would like additional time to request the phone records to make sure the call was prior to that 8amIf we contacted Mr [redacted] we sincerely apologize and is certainly not what we intended to do

Good morning,We have looked up this account through name, address and phone number and cannot find in our systemCan [redacted] please submit more information such a reference number, client name or last four digits of social security numberOnce we receive this information we will gladly help [redacted] .Thanks

Good Morning, Our office has reviewed the request and although this is a commercial account, we are closing the account internally and the complainant will receive no further communication from our office regarding an obligation of [redacted] [redacted] to our client, [redacted] The fact that this is a commercial account removes any applicability of FDCPA and related statutory oversight We therefore disagree with the allegations of harassment by our office Nonetheless, as a courtesy, we are ceasing our efforts to communicate with respect to this assigned accountPlease note that our cessation of efforts does not remove any liability of [redacted] to our client We thank you for the opportunity to respond to the complaint and please contact me should any further response become necessary Sincerely, David A [redacted] Esquire David A***, Esquire Chief Compliance Officer Sage Capital Recovery, LLC [redacted] Cherry Hill, NJ ###-###-#### Phone ###-###-#### Toll Free ###-###-#### Cell ###-###-#### Fax

Good Morning,
Thank you for taking the time to allow us to respond to the complaintOur team spoke with the complainant on June 15, and they did in fact indicate there was an awaiting credit on the account. We then sent an inquiry to our
client to verify the creditThe indication that the credit was placed and a zero balance on the account was received this morning (less than a hour turnaround); the account reflects as a payment in full. Please note that as this inquiry was transpiring, no credit reporting took placeTherefore, it is my opinion that no credit report will be needed. In fact, were our office to inquire as to the credit report for the complainant; such action would generate a negative inquiry. We therefore feel it is not in the best interest for the credit report to be obtained/provided by our office and respectfully direct the complainant to research *** for their own independent verification if they deem necessary As with all inquiry into our interactions with the public, I have reviewed the exchange with the customer internallyAs stated, the indication of credit/payment was researched and confirmed. I have stated why we feel it is best not to provide a credit report as requested for resolution. I do believe this addresses the concerns raised and ask that you please let me know if anything further is needed. Thank you for the opportunity to respond to this complaint.
Sincerely,
*** ** ***, Esquire
Chief Compliance Officer
Sage Capital Recovery, LLC
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Dear Sir or Madam, Thank you for the opportunity to respond to the complaint. Our client, *** *** ***, placed Ms*** account with our office on or about March 6, 2015. The balance upon placement was $and her account does have a daily
interest amount. I personally have spoken with Ms*** today and we have cleared up all of her concerns. I believe we have resolved the reasons for her inquiry and respectfully ask that the matter be closed with your office. Should you need anything further, please do not hesitate to contact me via the information provided below. We thank you again for the opportunity to respond to the complaint.Yours Truly,*** **
*** EsquireChiefCompliance OfficerSageCapital Recovery, LLC*** *
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Good Morning, We have reviewed Mr*** complaint. Unfortunately, he is mistaken on his interpretation of the guiding law. Prior to this very complaint we are responding to, our office never received a cease and desist in writing from him and such requests
are binding on the recipient only (He expresses sending over two years ago to the creditors themselves; not our office. Further, this account was placed with our office on or about April 11, 2015; well after the writings he indicates in his complaint). Nonetheless, we are terminating all outbound calls to Mr*** from our office and honoring his request. Please note that our doing so does NOT remove any contractual obligation that remains for Mr*** We thank you for the opportunity to respond to this complaint.Yours Truly,Sincerely, *** ** *** *** Chief Compliance Officer Sage Capital Recovery, LLC *** * *** *** *** *** ** ***

After reviewing the account we have requested documentation from our client, we will close the account until we receive proper documentation

Good Morning,     We have reviewed Mr. [redacted] complaint.  Unfortunately, he is mistaken on his interpretation of the guiding law.  Prior to this very complaint we are responding to, our office never received a cease and desist in writing from him and such...

requests are binding on the recipient only (He expresses sending over two years ago to the creditors themselves; not our office.  Further, this account was placed with our office on or about April 11, 2015; well after the writings he indicates in his complaint).     Nonetheless, we are terminating all outbound calls to Mr. [redacted] from our office and honoring his request.  Please note that our doing so does NOT remove any contractual obligation that remains for Mr. [redacted]  We thank you for the opportunity to respond to this complaint.Yours Truly,Sincerely,   [redacted] Chief Compliance Officer Sage Capital Recovery, LLC [redacted]

Good Afternoon,     We thank you for the opportunity to respond to the complaint.  A careful review of our records shows that we were placed an account in Mr. [redacted]' name on March 4, 2014.  The address provided with placement for Mr. [redacted] matches the one he provided...

with his complaint.  Mr. [redacted] called into our office twice; once on June 23 and again on June 24, 2014. A mutually agreed upon payment arrangement was made and consummated on or about June 24, 2014.   At no time was Mr. [redacted] "bullied" by any member of our office.         Our office does not conduct credit reporting and we can not expunge what we do not report.  Without any further information, we do not believe a refund is proper at this time. If Mr. [redacted] can supply the information he believes he obtained; we ask that he simply provide it to our office.  Once we receive any further information which documents the account allegedly not being his, we will then address and respond accordingly.  We thank you again for the opportunity to respond to the complaint. Sincerely,[redacted]Director ofOperations  Sage CapitalRecovery, LLC

Good morning,We have looked up this account through name, address and  phone number and cannot find in our system. Can [redacted]  please submit more information such a reference number, client name or last four digits of social security number. Once we receive this information we will...

gladly help [redacted].Thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and I expect no further communication with Sage Capital Recovery ever again on this matter.
For the record I further state that no debt was owed by the now dissolved LLC corporation they refer to (Dissolved March 2010, a public record of this is held by the State of Michigan which Sage or [redacted] may verify if they choose) to [redacted] or anyone else and as a private citizen I am not responsible for a false debt of a 6 year dissolved corporation.
Regards,
[redacted]

Good Morning,
 
       Our office has reviewed the request and although this is a commercial account, we are closing the account internally and the complainant will receive no further communication from our office regarding an obligation of [redacted]...

[redacted] to our client, [redacted].   The fact that this is a commercial account removes any applicability of FDCPA and related statutory oversight.  We therefore disagree with the allegations of harassment by our office.  Nonetheless, as a courtesy, we are ceasing our efforts to communicate with respect to this assigned account. Please note that our cessation of efforts does not remove any liability of [redacted] to our client.  We thank you for the opportunity to respond to the complaint and please contact me should any further response become necessary. 
Sincerely,
David A. [redacted] Esquire
David A. [redacted], Esquire
Chief Compliance Officer
Sage Capital Recovery, LLC
[redacted] [redacted] Cherry Hill, NJ 08034
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In reviewing the account we did see a collector note prior to 8am. We would like additional time to request the phone records to make sure the call was prior to that 8am. If we contacted Mr. [redacted] we sincerely apologize and is certainly not what we intended to do.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Good morning,We have looked up this account through name, address and  phone number and cannot find in our system. Can [redacted]  please submit more information such a reference number, client name or last four digits of social security number. Once we receive this information we...

will gladly help [redacted].Thanks

Dear Sir or Madam,      Thank you for the opportunity to respond to the complaint.  Our client, [redacted], placed Ms. [redacted] account with our office on or about March 6, 2015.  The balance upon placement was $835.74 and her account does have a daily interest...

amount.  I personally have spoken with Ms. [redacted] today and we have cleared up all of her concerns.  I believe we have resolved the reasons for her inquiry and respectfully ask that the matter be closed with your office.  Should you need anything further, please do not hesitate to contact me via the information provided below.  We thank you again for the opportunity to respond to the complaint.Yours Truly,[redacted]
[redacted] EsquireChiefCompliance OfficerSageCapital Recovery, LLC[redacted]
[redacted]
[redacted] ###-###-#### Phone###-###-#### Toll Free###-###-#### Cell###-###-#### Fax

Hello [redacted]
 
In reviewing our notes we have never spoken to Miss [redacted]  On 09/17 We did send out a letter offering a settlement regarding her [redacted] bill , up until this point we have not received a response. Our client is claiming the debt is for past due amount as...

wells as  equipment fees for a cable box, router and voice equipment.  We have no problem going to back to our client requesting further information or closing the account as a dispute. We will certainly do whatever Miss [redacted] prefers.  If you need anything else from our  company please don’t hesitate to ask
 
 
[redacted]
 
[redacted]
Director of Operations

Our associate made contact with [redacted] on 05/14/14. She expressed she did not have anything in writing so we verified we sent a letter to the proper address. She asked us to resend a letter which we agreed. Our follow up calls were made in an attempt to see if she received the information...

we mailed to her. At no point did she tell us not to call her again. After receiving this correspondence, we have documented the account and [redacted] will not receive any more calls.

Good Afternoon,     We thank you for the opportunity to respond to the complaint.  A careful review of our records shows that we were placed an account in Mr. [redacted]' name on March 4, 2014.  The address provided with placement for Mr. [redacted] matches the one he...

provided with his complaint.  Mr. [redacted] called into our office twice; once on June 23 and again on June 24, 2014. A mutually agreed upon payment arrangement was made and consummated on or about June 24, 2014.   At no time was Mr. [redacted] "bullied" by any member of our office.         Our office does not conduct credit reporting and we can not expunge what we do not report.  Without any further information, we do not believe a refund is proper at this time. If Mr. [redacted] can supply the information he believes he obtained; we ask that he simply provide it to our office.  Once we receive any further information which documents the account allegedly not being his, we will then address and respond accordingly.  We thank you again for the opportunity to respond to the complaint. Sincerely,[redacted]Director ofOperations  Sage CapitalRecovery, LLC