Revdex.com,
Mrs. [redacted] has filed a complaint prematurely. I am the owner of Sage Vacation Rentals and I personally spoke with Mrs. [redacted] on Sunday, August 16, at approximately 4:00 pm. I explained that I would contact the owner of the property and respond to her by...
Tuesday, August 18. I spoke with the owner of the vacation rental on Monday, August 17 (today), confirmed that the owner is willing to grant a full refund, and I was planning to contact Mrs. [redacted] during business hours tomorrow to share that update with her.
The Lake Chelan valley is in the middle of a wildfire crisis and Mrs. [redacted] lack of compassion, patience, and courtesy is very unfortunate. I have already left a voicemail message for her this evening (at 10:40 pm) and I am sending a follow up email now.
Please removed this complaint from our business record.
Thank you,
Adam R[redacted]
Sage Vacation Rentals
[redacted]@sagerentals.com
206-799-1059
Revdex.com,I have reviewed the response made by the business in reference to complaint ID [redacted]. While I think that I could have given Sage more time to resolve this dispute, given the circumstances and the nature of my initial conversation with Karston, I don't believe my complaint was premature. That said, this resolution is satisfactory to me, and I would like to close the complaint.Regards, [redacted]
Revdex.com,
Mrs. [redacted] has filed a complaint prematurely. I am the owner of Sage Vacation Rentals and I personally spoke with Mrs. [redacted] on Sunday, August 16, at approximately 4:00 pm. I explained that I would contact the owner of the property and respond to her by...
Tuesday, August 18. I spoke with the owner of the vacation rental on Monday, August 17 (today), confirmed that the owner is willing to grant a full refund, and I was planning to contact Mrs. [redacted] during business hours tomorrow to share that update with her.
The Lake Chelan valley is in the middle of a wildfire crisis and Mrs. [redacted] lack of compassion, patience, and courtesy is very unfortunate. I have already left a voicemail message for her this evening (at 10:40 pm) and I am sending a follow up email now.
Please removed this complaint from our business record.
Thank you,
Adam R[redacted]
Sage Vacation Rentals
[redacted]@sagerentals.com
206-799-1059
Revdex.com,I have reviewed the response made by the business in reference to complaint ID [redacted]. While I think that I could have given Sage more time to resolve this dispute, given the circumstances and the nature of my initial conversation with Karston, I don't believe my complaint was premature. That said, this resolution is satisfactory to me, and I would like to close the complaint.Regards, [redacted]