Saint Mary's is trying to collect a $copay that I paid at the time of serviceI have provided proof and they insist I still owe the money
On August 18th I was treated at Mercy/St Mary's Urgent Care *** campus for a laceration on my left earAt the time of check in they required my $copay up frontI put the charge on my credit cardA few months later I received a bill for the copayI checked my credit card statement to verify that the copay was charged and it is showing the charge on 8/18/for $to St Mary's Health Care *** CampusI provided this documentation to St Mary's and they still are trying to collect the $
Billed for lab work of annual physical exam which is covered by my insurance
I am charged $ for the lab work done on *** for the annual physical exam at Mercy Health E B Line NE suit 201, Grand rapids MI tel:616-685-8620; Fax: 616-447-
According to the insurance plan, I am not suppose to charge for annual physical exam and lab as it is a routine examMy husband has the same plan with the same employer and the same insurance and had not charged for his annual physical exam as well as the lab workI checked with insurance company, they say it's a wrong code the PCP usedtherefore I contacted PCP's office and tried to explained them and to correct the code, so that I will no longer receive the billNow they sent the bill to collection agencyI went back to the PCP office but they told they are not going to correct itI have billig document and would like to send it thru fax if requiredThe account # ***, from Mercy Health Saint Mary's patient acco
Mercy Health St Mary's billing department has double billed, failed to credit over $3k in payments,collections that was overpaid &refuses to resolve
Until December of when I started receiving multiple bills from Mercy Health Saint Mary's, *** *** *** and *** *** following a November 3, surgery, I was told and believed that my accounts with Mercy Health Saint Mary's were paid in fullThe included letter shows they said the same, i.e., I was paid in full in April of 2017, thus received a refund check for $after sending in another paymentI believe the many and contradictory statements which also evidence repeated double billing, statements, etc, show why your help is needed to get this crazy mess that just seems to get more convoluted, straightened out and resolvedThey are well aware that the Collections they placed on me has prevented me from obtaining a needed loan to remediate the mold in my home and not only refuse to have it removed b
Mercy Health mishandled my bill from my Emergency Room visit
I went to the ER on April 25, When my bill cleared the insurance company, I was told by Mercy that I could use their financing company, HealthFirst Financial to have a payment planI ok'd the transfer of my account and set up my re-occurring payment with HealthFirstI was unaware that HealthFirst did not actually take more than the first payment out of my bank account and they decided since I wasn't paying to send my account back to MercyI spoke with the Mercy representative as soon as possible, on 9/to figure out what was going on and Mercy lied to me and told me that HealthFirst had been doing partial payments due to me "not having enough money in my account"The customer service rep said they would pass the information on to his boss and that they would take a look at my accountI waited a few days, as they said it would take a while for the supervisor to take a look at itToday (9/25), when I called Merc
Saint Mary's is trying to collect a $copay that I paid at the time of serviceI have provided proof and they insist I still owe the money
On August 18th I was treated at Mercy/St Mary's Urgent Care *** campus for a laceration on my left earAt the time of check in they required my $copay up frontI put the charge on my credit cardA few months later I received a bill for the copayI checked my credit card statement to verify that the copay was charged and it is showing the charge on 8/18/for $to St Mary's Health Care *** CampusI provided this documentation to St Mary's and they still are trying to collect the $
Billed for lab work of annual physical exam which is covered by my insurance
I am charged $ for the lab work done on *** for the annual physical exam at Mercy Health E B Line NE suit 201, Grand rapids MI tel:616-685-8620; Fax: 616-447-
According to the insurance plan, I am not suppose to charge for annual physical exam and lab as it is a routine examMy husband has the same plan with the same employer and the same insurance and had not charged for his annual physical exam as well as the lab workI checked with insurance company, they say it's a wrong code the PCP usedtherefore I contacted PCP's office and tried to explained them and to correct the code, so that I will no longer receive the billNow they sent the bill to collection agencyI went back to the PCP office but they told they are not going to correct itI have billig document and would like to send it thru fax if requiredThe account # ***, from Mercy Health Saint Mary's patient acco
Mercy Health St Mary's billing department has double billed, failed to credit over $3k in payments,collections that was overpaid &refuses to resolve
Until December of when I started receiving multiple bills from Mercy Health Saint Mary's, *** *** *** and *** *** following a November 3, surgery, I was told and believed that my accounts with Mercy Health Saint Mary's were paid in fullThe included letter shows they said the same, i.e., I was paid in full in April of 2017, thus received a refund check for $after sending in another paymentI believe the many and contradictory statements which also evidence repeated double billing, statements, etc, show why your help is needed to get this crazy mess that just seems to get more convoluted, straightened out and resolvedThey are well aware that the Collections they placed on me has prevented me from obtaining a needed loan to remediate the mold in my home and not only refuse to have it removed b
Mercy Health mishandled my bill from my Emergency Room visit
I went to the ER on April 25, When my bill cleared the insurance company, I was told by Mercy that I could use their financing company, HealthFirst Financial to have a payment planI ok'd the transfer of my account and set up my re-occurring payment with HealthFirstI was unaware that HealthFirst did not actually take more than the first payment out of my bank account and they decided since I wasn't paying to send my account back to MercyI spoke with the Mercy representative as soon as possible, on 9/to figure out what was going on and Mercy lied to me and told me that HealthFirst had been doing partial payments due to me "not having enough money in my account"The customer service rep said they would pass the information on to his boss and that they would take a look at my accountI waited a few days, as they said it would take a while for the supervisor to take a look at itToday (9/25), when I called Merc