[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. Since this Company has refused to own up to what happened to the coat that was left in their care, I have accepted the coat that was switched with my original one.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. Since this Company has refused to own up to what happened to the coat that was left in their care, I have accepted the coat that was switched with my original one.