Sakura Foot Massage

Sent: Wednesday, July 12, 2017 2:22 PM Subject: Customer Complaint Sakura Foot Massage 9889 Bellaire Blvd., Suite 340 Houston TX 77036 832-277-7745 Complaint ID: 12209403 To Whom It May Concern: We received the complaint of our business and... immidiately made attempts to contact the customer, both through email and the provided phone number. The customer did not respond through either of the contact methods. We've quoted the exact email sent to the customer in the following paragraph. "This is Lily with Sakura Foot Massage and we have received your business complaint. Firstly, we apologize for your unfortunate experience at our store. We made an attempt to call the number that you provided but did not receive a reply; for resolve further of this issue, please call us back at 713-777-7233. We wish to come to a solution to this problem at your convenience. Thank you" We hope to rectify this situation as soon as possible, with the condition that the customer makes an effort to contact us back so that we can directly adress the issue. Sincerely, Liqin ***

Sent: Wednesday, July 12, 2017 2:22 PM Subject: Customer Complaint    Sakura Foot Massage       9889 Bellaire Blvd., Suite 340     Houston TX 77036   832-277-7745 Complaint ID: 12209403 To Whom It May Concern: We received the complaint of our business and...

immidiately made attempts to contact the customer, both through email and the provided phone number. The customer did not respond through either of the contact methods.  We've quoted the exact email sent to the customer in the following paragraph.  "This is Lily with Sakura Foot Massage and we have received your business complaint. Firstly, we apologize for your unfortunate experience at our store. We made an attempt to call the number that you provided but did not receive a reply; for resolve further of this issue, please call us back at 713-777-7233. We wish to come to a solution to this problem at your convenience. Thank you" We hope to rectify this situation as soon as possible, with the condition that the customer makes an effort to contact us back so that we can directly adress the issue. Sincerely, Liqin [redacted]