Initial Business Response / [redacted] (1000, 5, 2015/12/28) */ We received a phone call from the "Customer" at 8:AM on Thursday, December We sent our service plumber to rod the sewer (See attached service ticket and letter from our service plumber describing the work he performed)As the service ticket and letter explain, he rodded the sewer toward the house and to the alleyWhen he left the house, the sewer was workingHe had the customer sign the ticket and they paid with a check (See bottom of service ticket)This was the end of our service call On Friday afternoon after pm, the customer's sewer backed up againThey called us back and we were closed until Monday morningWe do not have an answering service forwarding calls to usThe customers then called a plumbing contractor that is opened hours to come fix the sewerThis company cameread the sewer and found the problem (See attached ticket from them)Please note the bottom comments on their ticket [redacted] cannot warranty rodding when roots and broken pipe are in sewerSewer may clog up over timeEven when the other plumbing contractor performed the work on Friday, they were concerned about the sewer having issues again before they were able to come out to fix the sewer! When we receive a call, regarding a sewer back up it is our protocol to rod the sewerA majority of the time we rod the sewer and then the sewer starts flowing againOnce the sewer starts flowing again, we run the water to make sure the sewer is workingThis is all it takes a majority of the timeThis will not repair the sewer, or stop roots from coming back or eliminate them; but this is a temporary and much cheaper fix that many people would rather deal with in lieu of replacing their sewer When we get a call saying that, a sewer was backed up again, it was recently rodded, or repaired, it is our protocol to recommend videotaping the sewerVideotaping the sewer is more expensive than rodding but is recommended since rodding did not workAlso, when you video you can determine exactly where the problem is and determine what has to be done We are neighbors with the plumbing contractor that went out the second time and have a lot of respect for themHowever, if circumstances were reversed and they had rodded a sewer the previous day and we received a call regarding a sewer backup we would recommend videoing the sewer and if shown the previous bill we would probably reduce the bill to be under theirs alsoThere is even more of a reason when you know that there was going to be additional work necessary to fix the problem When the customer called Monday, it did not go wellWe tried to explain to him that we followed our protocols and that oftentimes these protocols are not understood by those not in the plumbing fieldHe claimed that we were insulting his intelligence and called me a BhThe only thing we could do to make him happy would be to refund the money for the work we did despite the sewer working when he had leftHe even said that he had no problem with our service plumber or what work he didHe said that he did not have the money to pay for this kind of stuff now! He then went to our Facebook Page and wrote a review on it (See attached.) We regret this situation occurred to the customerWe believe we followed our protocol on the work we performedWe have enclosed the service call, service ticket, face book remark and response from our service man that was there Sincerely; Clara [redacted] Secretary - Treasurer Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/12/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) No I do not accept their to be honest I did not call her a [redacted] over the phoneI told her to not be a ***That was after she insulted me by telling me they had years experience how much experience did I haveThe fact is I am still out the $I do not care what the other receipt states because I had to have them come out to fix what [redacted] missedThere were intact roots in the sewerIf he had gotten all the roots or got the blockage the toilet and tub would not have backed up the very next dayI can not go without plumbing for a whole weekendI have an autistic son who does not comprehend that he will not be able to shower because the plumbing is not workingI had to use HIS money that he receives from SSI to fix this problem! I have a lot of stuff on my plate and when I call a company to have something fixed I expect it to be fixed right the first time! Eddie might have moved the roots but even the gentleman from the other plumbing company stated that he did not get the roots out because they wouldn't have grown back that quickly and reclogged the pipe like thatSure the toilet flushed and the tub was going down when Eddie left but I could have accomplished the same result by using a hand augerI feel cheated because I was charged for repairs that obviously didn't get doneI have since told everyone I know not to deal with [redacted] PlumbingI will continue to tell everyone I know not to deal with themI am still awaiting the phone call from [redacted] from this lady's son who said he would call me backNever didShows you what kind of business you are dealing withI spoke to him and told him that I did not call her a b [redacted] but told her not to be one by insulting meI also did post the review on their facebook pageI am not claiming I didn'tWhen people are looking up plumbers on social media I want them to know exactly what they are dealing with and whoI am expecting a refundAnything less is and will be unsatisfactoryI have no ill will toward Eddie who came and did the workI can tell you I didn't see the roots on the end of the cutterI didn't get to see any of thatYes I heard him clanking the thing against the toilet which the other company did not doThey went in and got the ball of roots out all without hitting anything other than the piping of the sewer lineI have no idea how he was hitting the toilet or even the tub for that matterI am not sure which item he was hittingAll I can say is I paid for the roots to be removed and they weren'tI had excessive backup in my toilet, sink, and tub the very next day which obviously means the job was never doneMrs [redacted] on the other hand needs to learn to talk to peopleAnd the receipts and everything that were submitted are fineI don't disagreeBut telling me that they are going to use the other company's receipt as a way of getting out of refunding me my money is just ludicrousVery bad businessI work with people and have been in the service industry my entire adult life and would never speak to any customer the way she spoke to meSome people have people skills and tactOthers don'tAgain I am still awaiting my refundI told her partial refund is fine before she insulted meNow I expect the full $refund Final Business Response / [redacted] (4000, 9, 2015/12/30) */ Contact Name and Title: Mathew [redacted] , Vice - President Once again, we apologize for the customer's sewer problems and stand behind our service plumber's workI called the customer several hours after my mom spoke with him and he had settled downI listened to his dissatisfaction with my mom and how he said she had treated himI apologized to him, told him we apologize for the miscommunication between himself and my mom and that we cannot go backand change thatHe also told me several times he had no problems with our plumber and the work he performed After speaking with the customer I had found out that he had gone to social media and had put a negative review on our Facebook page and had also turned us into the Revdex.com of Northern IndianaAt this time I thought it would be better to deal with him through a third party In conclusion, we regret this situation occurred to the customerWe were going to offer a partial refund of $to the customer before he had gone to social mediaIf the customer has been in the customer service business his entire life, and knows how to deal with people, he could have gone an entirely different route then the one he has chosenHis review on social media and "have since told everyone I Know not to deal with [redacted] Plumbing" has and will cost us much more money than this service cost wasIt is our stance that we will not "cave-in" to people who decide to go straight to social media and bad mouth us to get their wayWe believe our service plumber followed our protocol on the work he performed OFFER:
Initial Business Response /* (1000, 5, 2015/12/28) */
We received a phone call from the "Customer" at 8:AM on Thursday, December We sent our service plumber to rod the sewer (See attached service ticket and letter from our service plumber describing the work he performed)As the service
ticket and letter explain, he rodded the sewer toward the house and to the alleyWhen he left the house, the sewer was workingHe had the customer sign the ticket and they paid with a check (See bottom of service ticket)This was the end of our service call
On Friday afternoon after pm, the customer's sewer backed up againThey called us back and we were closed until Monday morningWe do not have an answering service forwarding calls to usThe customers then called a plumbing contractor that is opened hours to come fix the sewerThis company cameread the sewer and found the problem (See attached ticket from them)Please note the bottom comments on their ticket*** cannot warranty rodding when roots and broken pipe are in sewerSewer may clog up over timeEven when the other plumbing contractor performed the work on Friday, they were concerned about the sewer having issues again before they were able to come out to fix the sewer!
When we receive a call, regarding a sewer back up it is our protocol to rod the sewerA majority of the time we rod the sewer and then the sewer starts flowing againOnce the sewer starts flowing again, we run the water to make sure the sewer is workingThis is all it takes a majority of the timeThis will not repair the sewer, or stop roots from coming back or eliminate them; but this is a temporary and much cheaper fix that many people would rather deal with in lieu of replacing their sewer
When we get a call saying that, a sewer was backed up again, it was recently rodded, or repaired, it is our protocol to recommend videotaping the sewerVideotaping the sewer is more expensive than rodding but is recommended since rodding did not workAlso, when you video you can determine exactly where the problem is and determine what has to be done
We are neighbors with the plumbing contractor that went out the second time and have a lot of respect for themHowever, if circumstances were reversed and they had rodded a sewer the previous day and we received a call regarding a sewer backup we would recommend videoing the sewer and if shown the previous bill we would probably reduce the bill to be under theirs alsoThere is even more of a reason when you know that there was going to be additional work necessary to fix the problem
When the customer called Monday, it did not go wellWe tried to explain to him that we followed our protocols and that oftentimes these protocols are not understood by those not in the plumbing fieldHe claimed that we were insulting his intelligence and called me a BhThe only thing we could do to make him happy would be to refund the money for the work we did despite the sewer working when he had leftHe even said that he had no problem with our service plumber or what work he didHe said that he did not have the money to pay for this kind of stuff now! He then went to our Facebook Page and wrote a review on it (See attached.)
We regret this situation occurred to the customerWe believe we followed our protocol on the work we performedWe have enclosed the service call, service ticket, face book remark and response from our service man that was there
Sincerely;
Clara ***
Secretary - Treasurer
Initial Consumer Rebuttal /* (3000, 7, 2015/12/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No I do not accept their to be honest I did not call her a *** over the phoneI told her to not be a ***That was after she insulted me by telling me they had years experience how much experience did I haveThe fact is I am still out the $I do not care what the other receipt states because I had to have them come out to fix what *** missedThere were intact roots in the sewerIf he had gotten all the roots or got the blockage the toilet and tub would not have backed up the very next dayI can not go without plumbing for a whole weekendI have an autistic son who does not comprehend that he will not be able to shower because the plumbing is not workingI had to use HIS money that he receives from SSI to fix this problem! I have a lot of stuff on my plate and when I call a company to have something fixed I expect it to be fixed right the first time! Eddie might have moved the roots but even the gentleman from the other plumbing company stated that he did not get the roots out because they wouldn't have grown back that quickly and reclogged the pipe like thatSure the toilet flushed and the tub was going down when Eddie left but I could have accomplished the same result by using a hand augerI feel cheated because I was charged for repairs that obviously didn't get doneI have since told everyone I know not to deal with *** PlumbingI will continue to tell everyone I know not to deal with themI am still awaiting the phone call from *** from this lady's son who said he would call me backNever didShows you what kind of business you are dealing withI spoke to him and told him that I did not call her a b*** but told her not to be one by insulting meI also did post the review on their facebook pageI am not claiming I didn'tWhen people are looking up plumbers on social media I want them to know exactly what they are dealing with and whoI am expecting a refundAnything less is and will be unsatisfactoryI have no ill will toward Eddie who came and did the workI can tell you I didn't see the roots on the end of the cutterI didn't get to see any of thatYes I heard him clanking the thing against the toilet which the other company did not doThey went in and got the ball of roots out all without hitting anything other than the piping of the sewer lineI have no idea how he was hitting the toilet or even the tub for that matterI am not sure which item he was hittingAll I can say is I paid for the roots to be removed and they weren'tI had excessive backup in my toilet, sink, and tub the very next day which obviously means the job was never doneMrs*** on the other hand needs to learn to talk to peopleAnd the receipts and everything that were submitted are fineI don't disagreeBut telling me that they are going to use the other company's receipt as a way of getting out of refunding me my money is just ludicrousVery bad businessI work with people and have been in the service industry my entire adult life and would never speak to any customer the way she spoke to meSome people have people skills and tactOthers don'tAgain I am still awaiting my refundI told her partial refund is fine before she insulted meNow I expect the full $refund
Final Business Response /* (4000, 9, 2015/12/30) */
Contact Name and Title: Mathew ***, Vice - President
Once again, we apologize for the customer's sewer problems and stand behind our service plumber's workI called the customer several hours after my mom spoke with him and he had settled downI listened to his dissatisfaction with my mom and how he said she had treated himI apologized to him, told him we apologize for the miscommunication between himself and my mom and that we cannot go backand change thatHe also told me several times he had no problems with our plumber and the work he performed
After speaking with the customer I had found out that he had gone to social media and had put a negative review on our Facebook page and had also turned us into the Revdex.com of Northern IndianaAt this time I thought it would be better to deal with him through a third party
In conclusion, we regret this situation occurred to the customerWe were going to offer a partial refund of $to the customer before he had gone to social mediaIf the customer has been in the customer service business his entire life, and knows how to deal with people, he could have gone an entirely different route then the one he has chosenHis review on social media and "have since told everyone I Know not to deal with *** Plumbing" has and will cost us much more money than this service cost wasIt is our stance that we will not "cave-in" to people who decide to go straight to social media and bad mouth us to get their wayWe believe our service plumber followed our protocol on the work he performed
OFFER:
Initial Business Response / [redacted] (1000, 5, 2015/12/28) */ We received a phone call from the "Customer" at 8:AM on Thursday, December We sent our service plumber to rod the sewer (See attached service ticket and letter from our service plumber describing the work he performed)As the service ticket and letter explain, he rodded the sewer toward the house and to the alleyWhen he left the house, the sewer was workingHe had the customer sign the ticket and they paid with a check (See bottom of service ticket)This was the end of our service call On Friday afternoon after pm, the customer's sewer backed up againThey called us back and we were closed until Monday morningWe do not have an answering service forwarding calls to usThe customers then called a plumbing contractor that is opened hours to come fix the sewerThis company cameread the sewer and found the problem (See attached ticket from them)Please note the bottom comments on their ticket [redacted] cannot warranty rodding when roots and broken pipe are in sewerSewer may clog up over timeEven when the other plumbing contractor performed the work on Friday, they were concerned about the sewer having issues again before they were able to come out to fix the sewer! When we receive a call, regarding a sewer back up it is our protocol to rod the sewerA majority of the time we rod the sewer and then the sewer starts flowing againOnce the sewer starts flowing again, we run the water to make sure the sewer is workingThis is all it takes a majority of the timeThis will not repair the sewer, or stop roots from coming back or eliminate them; but this is a temporary and much cheaper fix that many people would rather deal with in lieu of replacing their sewer When we get a call saying that, a sewer was backed up again, it was recently rodded, or repaired, it is our protocol to recommend videotaping the sewerVideotaping the sewer is more expensive than rodding but is recommended since rodding did not workAlso, when you video you can determine exactly where the problem is and determine what has to be done We are neighbors with the plumbing contractor that went out the second time and have a lot of respect for themHowever, if circumstances were reversed and they had rodded a sewer the previous day and we received a call regarding a sewer backup we would recommend videoing the sewer and if shown the previous bill we would probably reduce the bill to be under theirs alsoThere is even more of a reason when you know that there was going to be additional work necessary to fix the problem When the customer called Monday, it did not go wellWe tried to explain to him that we followed our protocols and that oftentimes these protocols are not understood by those not in the plumbing fieldHe claimed that we were insulting his intelligence and called me a B
hThe only thing we could do to make him happy would be to refund the money for the work we did despite the sewer working when he had leftHe even said that he had no problem with our service plumber or what work he didHe said that he did not have the money to pay for this kind of stuff now! He then went to our Facebook Page and wrote a review on it (See attached.) We regret this situation occurred to the customerWe believe we followed our protocol on the work we performedWe have enclosed the service call, service ticket, face book remark and response from our service man that was there Sincerely; Clara [redacted] Secretary - Treasurer Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/12/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) No I do not accept their to be honest I did not call her a [redacted] over the phoneI told her to not be a ***That was after she insulted me by telling me they had years experience how much experience did I haveThe fact is I am still out the $I do not care what the other receipt states because I had to have them come out to fix what [redacted] missedThere were intact roots in the sewerIf he had gotten all the roots or got the blockage the toilet and tub would not have backed up the very next dayI can not go without plumbing for a whole weekendI have an autistic son who does not comprehend that he will not be able to shower because the plumbing is not workingI had to use HIS money that he receives from SSI to fix this problem! I have a lot of stuff on my plate and when I call a company to have something fixed I expect it to be fixed right the first time! Eddie might have moved the roots but even the gentleman from the other plumbing company stated that he did not get the roots out because they wouldn't have grown back that quickly and reclogged the pipe like thatSure the toilet flushed and the tub was going down when Eddie left but I could have accomplished the same result by using a hand augerI feel cheated because I was charged for repairs that obviously didn't get doneI have since told everyone I know not to deal with [redacted] PlumbingI will continue to tell everyone I know not to deal with themI am still awaiting the phone call from [redacted] from this lady's son who said he would call me backNever didShows you what kind of business you are dealing withI spoke to him and told him that I did not call her a b [redacted] but told her not to be one by insulting meI also did post the review on their facebook pageI am not claiming I didn'tWhen people are looking up plumbers on social media I want them to know exactly what they are dealing with and whoI am expecting a refundAnything less is and will be unsatisfactoryI have no ill will toward Eddie who came and did the workI can tell you I didn't see the roots on the end of the cutterI didn't get to see any of thatYes I heard him clanking the thing against the toilet which the other company did not doThey went in and got the ball of roots out all without hitting anything other than the piping of the sewer lineI have no idea how he was hitting the toilet or even the tub for that matterI am not sure which item he was hittingAll I can say is I paid for the roots to be removed and they weren'tI had excessive backup in my toilet, sink, and tub the very next day which obviously means the job was never doneMrs [redacted] on the other hand needs to learn to talk to peopleAnd the receipts and everything that were submitted are fineI don't disagreeBut telling me that they are going to use the other company's receipt as a way of getting out of refunding me my money is just ludicrousVery bad businessI work with people and have been in the service industry my entire adult life and would never speak to any customer the way she spoke to meSome people have people skills and tactOthers don'tAgain I am still awaiting my refundI told her partial refund is fine before she insulted meNow I expect the full $refund Final Business Response / [redacted] (4000, 9, 2015/12/30) */ Contact Name and Title: Mathew [redacted] , Vice - President Once again, we apologize for the customer's sewer problems and stand behind our service plumber's workI called the customer several hours after my mom spoke with him and he had settled downI listened to his dissatisfaction with my mom and how he said she had treated himI apologized to him, told him we apologize for the miscommunication between himself and my mom and that we cannot go backand change thatHe also told me several times he had no problems with our plumber and the work he performed After speaking with the customer I had found out that he had gone to social media and had put a negative review on our Facebook page and had also turned us into the Revdex.com of Northern IndianaAt this time I thought it would be better to deal with him through a third party In conclusion, we regret this situation occurred to the customerWe were going to offer a partial refund of $to the customer before he had gone to social mediaIf the customer has been in the customer service business his entire life, and knows how to deal with people, he could have gone an entirely different route then the one he has chosenHis review on social media and "have since told everyone I Know not to deal with [redacted] Plumbing" has and will cost us much more money than this service cost wasIt is our stance that we will not "cave-in" to people who decide to go straight to social media and bad mouth us to get their wayWe believe our service plumber followed our protocol on the work he performed OFFER:
Initial Business Response /* (1000, 5, 2015/12/28) */
hThe only thing we could do to make him happy would be to refund the money for the work we did despite the sewer working when he had leftHe even said that he had no problem with our service plumber or what work he didHe said that he did not have the money to pay for this kind of stuff now! He then went to our Facebook Page and wrote a review on it (See attached.)
We received a phone call from the "Customer" at 8:AM on Thursday, December We sent our service plumber to rod the sewer (See attached service ticket and letter from our service plumber describing the work he performed)As the service
ticket and letter explain, he rodded the sewer toward the house and to the alleyWhen he left the house, the sewer was workingHe had the customer sign the ticket and they paid with a check (See bottom of service ticket)This was the end of our service call
On Friday afternoon after pm, the customer's sewer backed up againThey called us back and we were closed until Monday morningWe do not have an answering service forwarding calls to usThe customers then called a plumbing contractor that is opened hours to come fix the sewerThis company cameread the sewer and found the problem (See attached ticket from them)Please note the bottom comments on their ticket*** cannot warranty rodding when roots and broken pipe are in sewerSewer may clog up over timeEven when the other plumbing contractor performed the work on Friday, they were concerned about the sewer having issues again before they were able to come out to fix the sewer!
When we receive a call, regarding a sewer back up it is our protocol to rod the sewerA majority of the time we rod the sewer and then the sewer starts flowing againOnce the sewer starts flowing again, we run the water to make sure the sewer is workingThis is all it takes a majority of the timeThis will not repair the sewer, or stop roots from coming back or eliminate them; but this is a temporary and much cheaper fix that many people would rather deal with in lieu of replacing their sewer
When we get a call saying that, a sewer was backed up again, it was recently rodded, or repaired, it is our protocol to recommend videotaping the sewerVideotaping the sewer is more expensive than rodding but is recommended since rodding did not workAlso, when you video you can determine exactly where the problem is and determine what has to be done
We are neighbors with the plumbing contractor that went out the second time and have a lot of respect for themHowever, if circumstances were reversed and they had rodded a sewer the previous day and we received a call regarding a sewer backup we would recommend videoing the sewer and if shown the previous bill we would probably reduce the bill to be under theirs alsoThere is even more of a reason when you know that there was going to be additional work necessary to fix the problem
When the customer called Monday, it did not go wellWe tried to explain to him that we followed our protocols and that oftentimes these protocols are not understood by those not in the plumbing fieldHe claimed that we were insulting his intelligence and called me a B
We regret this situation occurred to the customerWe believe we followed our protocol on the work we performedWe have enclosed the service call, service ticket, face book remark and response from our service man that was there
Sincerely;
Clara ***
Secretary - Treasurer
Initial Consumer Rebuttal /* (3000, 7, 2015/12/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No I do not accept their to be honest I did not call her a *** over the phoneI told her to not be a ***That was after she insulted me by telling me they had years experience how much experience did I haveThe fact is I am still out the $I do not care what the other receipt states because I had to have them come out to fix what *** missedThere were intact roots in the sewerIf he had gotten all the roots or got the blockage the toilet and tub would not have backed up the very next dayI can not go without plumbing for a whole weekendI have an autistic son who does not comprehend that he will not be able to shower because the plumbing is not workingI had to use HIS money that he receives from SSI to fix this problem! I have a lot of stuff on my plate and when I call a company to have something fixed I expect it to be fixed right the first time! Eddie might have moved the roots but even the gentleman from the other plumbing company stated that he did not get the roots out because they wouldn't have grown back that quickly and reclogged the pipe like thatSure the toilet flushed and the tub was going down when Eddie left but I could have accomplished the same result by using a hand augerI feel cheated because I was charged for repairs that obviously didn't get doneI have since told everyone I know not to deal with *** PlumbingI will continue to tell everyone I know not to deal with themI am still awaiting the phone call from *** from this lady's son who said he would call me backNever didShows you what kind of business you are dealing withI spoke to him and told him that I did not call her a b*** but told her not to be one by insulting meI also did post the review on their facebook pageI am not claiming I didn'tWhen people are looking up plumbers on social media I want them to know exactly what they are dealing with and whoI am expecting a refundAnything less is and will be unsatisfactoryI have no ill will toward Eddie who came and did the workI can tell you I didn't see the roots on the end of the cutterI didn't get to see any of thatYes I heard him clanking the thing against the toilet which the other company did not doThey went in and got the ball of roots out all without hitting anything other than the piping of the sewer lineI have no idea how he was hitting the toilet or even the tub for that matterI am not sure which item he was hittingAll I can say is I paid for the roots to be removed and they weren'tI had excessive backup in my toilet, sink, and tub the very next day which obviously means the job was never doneMrs*** on the other hand needs to learn to talk to peopleAnd the receipts and everything that were submitted are fineI don't disagreeBut telling me that they are going to use the other company's receipt as a way of getting out of refunding me my money is just ludicrousVery bad businessI work with people and have been in the service industry my entire adult life and would never speak to any customer the way she spoke to meSome people have people skills and tactOthers don'tAgain I am still awaiting my refundI told her partial refund is fine before she insulted meNow I expect the full $refund
Final Business Response /* (4000, 9, 2015/12/30) */
Contact Name and Title: Mathew ***, Vice - President
Once again, we apologize for the customer's sewer problems and stand behind our service plumber's workI called the customer several hours after my mom spoke with him and he had settled downI listened to his dissatisfaction with my mom and how he said she had treated himI apologized to him, told him we apologize for the miscommunication between himself and my mom and that we cannot go backand change thatHe also told me several times he had no problems with our plumber and the work he performed
After speaking with the customer I had found out that he had gone to social media and had put a negative review on our Facebook page and had also turned us into the Revdex.com of Northern IndianaAt this time I thought it would be better to deal with him through a third party
In conclusion, we regret this situation occurred to the customerWe were going to offer a partial refund of $to the customer before he had gone to social mediaIf the customer has been in the customer service business his entire life, and knows how to deal with people, he could have gone an entirely different route then the one he has chosenHis review on social media and "have since told everyone I Know not to deal with *** Plumbing" has and will cost us much more money than this service cost wasIt is our stance that we will not "cave-in" to people who decide to go straight to social media and bad mouth us to get their wayWe believe our service plumber followed our protocol on the work he performed
OFFER: