***, We installed your lawn June 10, 2017, you signed up with Sal's on May 11, 2017, just after all the rain stopped in the month of May, we also installed your neighbors lawn a week before who has a sprinkler system & the lawn came in very niceAfter we installed your lawn, we did a follow up a week later as we always do & noticed that 75% of the straw was blown away due to lack of water & also noticed footprints along the left property line that is when the office emailed you & you wife to let you know what we noticed & whats needs to be done to remedy situationSince our last email to you letting you know what needed to be done with watering etc., We haven't heard from you till nowWhy didn't you call us as a follow up?? A simple phone call for a follow up for a service call is all you need to doIf you would like contact office & we will be more than happy to address lawn situationI called you on July 7, at 7:amto set up a time to come and address the situation, you hung up on me, and I called again & left you a message to call me so we can discuss your lawn situation
***, We installed your lawn June 10, 2017, you signed up with Sal's on May 11, 2017, just after all the rain stopped in the month of May, we also installed your neighbors lawn a week before who has a sprinkler system & the lawn came in very niceAfter we installed your lawn, we did a follow up a week later as we always do & noticed that 75% of the straw was blown away due to lack of water & also noticed footprints along the left property line that is when the office emailed you & you wife to let you know what we noticed & whats needs to be done to remedy situationSince our last email to you letting you know what needed to be done with watering etc., We haven't heard from you till nowWhy didn't you call us as a follow up?? A simple phone call for a follow up for a service call is all you need to doIf you would like contact office & we will be more than happy to address lawn situationI called you on July 7, at 7:amto set up a time to come and address the situation, you hung up on me, and I called again & left you a message to call me so we can discuss your lawn situation