Sal's Pizzeria

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] 1, and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] I was in the bar well past when the pizza was allegedly delivered I was sitting close to the bar and there were not many people there It is a small pub They should be responsible for verifying the card number on which I ordered the food The bartender never said "who ordered a pizza" They must have given the food to someone else who had to fraudulently sign for it since it was on a card I do not want a pizza from Sals PizzeriaI would like a refund to my card, which should be easy for a business to perform I think they are responsible for poor delivery service Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***1, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
I was in the bar well past when the pizza was allegedly delivered I was sitting close to the bar and there were not many people there It is a small pub They should be responsible for verifying the card number on which I ordered the food The bartender never said "who ordered a pizza" They must have given the food to someone else who had to fraudulently sign for it since it was on a card I do not want a pizza from Sals PizzeriaI would like a refund to my card, which should be easy for a business to perform I think they are responsible for poor delivery service.
Regards,
*** ***

He called and order pizza, we deliver times a month, we go there and the bartender said no ordered pizza, may person is outside, we go back a second time, left pizza with bartender he called and 1/hrs later He called and asked about pizza, I told him I left it with bartender, he
never called back We have never received a complaint, but we can't keep sending driver backWe (big Joe) would be willing to give same size a pizza on the house, however, please understand that the business can't continuously keep coming back to deliver a pizza to person who is not there to receive it