Saleen Automotive

After talking to the Sales department and mechanics, I found that due to the customer not liking the color of the interior that we replaced it to another one at our cost The customer was not charged for the new interior It is not ever been our policy to send back the original interior to the customer, (this is the first time) but for good will we are shipping the interior to the dealership where the car was purchased We have and are making every attempt to remedy any issues that he is or may be having We rely on outside services for some of the miscparts and painting The timing of producing a car can sometimes take longer than the estimate due to other factors Our goal is always to please every customer we have so they will absolutely enjoy driving their [redacted] !!!

Mr [redacted] vehicle was deliveredMr [redacted] ordered a special build vehicle and was given a lead time for his purchaseSaleen delivered earlier than stated lead time, as well as provided numerous updates during the build progress

After talking to the Sales department and mechanics, I found that due to the customer not liking the color of the interior that we replaced it to another one at our cost. The customer was not charged for the new interior. It is not ever been our policy to send back the original interior to the customer, (this is the first time) but for good will we are shipping the interior to the dealership where the car was purchased. We have and are making every attempt to remedy any issues that he is or may be having. We rely on outside services for some of the misc. parts and painting. The timing of producing a car can sometimes take longer than the estimate due to other factors. Our goal is always to please every customer we have so they will absolutely enjoy driving their [redacted] !!!

I am rejecting this response because car was delivered but not completeCar is missing a 7,000$ glass roof which I'm told will be refunded because company can no longer do this modificationCar was delivered September almost months past original delivery dateAs of October 18, I'm still waiting on a refund checkSaleen is very slow to respond or respond at all with any definitive information