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Salon Nina Raffaella

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Salon Nina Raffaella Reviews (1)

I was/am appalled at the treatment I received at this salon. I also have a complaint about the advertising as it indicates the same results you could expect from a salon on Newbury Street in Boston (5-Star). I figured I could not lose when I entered this salon.At first I thought it was my imagination. When a bald spot appeared on the left side of my head I was up in arms. My hair was so thinned out that there was no volume or lift. This occurred in June 2012 and it is now February 2014 (almost two years ago). I gave it more than enough time, but the realization now is that my hair is not growing back in. Various salons told me to be patient OR have my hair cut right down to the scalp. I am infuriated.The money it has cost me in products (oil treatment, hair care products (including gels, mousse, hair pieces...even a wig) has mounted to far more that what I paid at this salon. I am on a vinegar regimen for the scalp in an attempt to open the hair follicles, still without results. My next trial is to go to [redacted] for their opinion but they did not sound positive over the phone. They suggested I go to my dermatologist for possible hair replacement.Why everyone else received expert care at this salon while I was treated so poorly is very depressing and disheartening for me.Product_Or_Service: Haircut and stylingDesired SettlementRefund up to [redacted] for time spent searching and trying out products and other services; at the very least refund the [redacted] (includes tip) that I spent at their salon in June 2012.Business Response SALON Nina Raffaella 138 Green StreetWorcester, Ma. 01604508.791.1800Case # XXXXXX Dear Revdex.com,[redacted] had a haircut service by our [redacted] 6/12/12. This was just a haircut not hair replacement surgery! After a damaging review on [redacted] on 6/29/12 which she mentions another salon in the area,which is great. (Why didn't she go there in the first place?). Also this is the first time we heard about her not being happy with the haircut most people would at least call or come and see [redacted] (this was really strange?) A complaint to the cosmetology board a year later, which we had a surprise inspection, which we passed [redacted] had to respond to the complaint to the board, which they dropped. [redacted] then put another damaging review on [redacted] Jan. 2014. This was just a haircut any anybody knows hair grows back. The salon will refund the [redacted] if Ms. [redacted] removes all damaging reviews and signs a release.Thank You,[redacted]

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Description: Beauty Salons

Address: 138 Green St # 2, Worcester, Massachusetts, United States, 01604-4127

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