Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Hi my name is [redacted] and my complaint # is: [redacted] Salonswipe has paid me what was owed but has still not responded to any of my emailsThe payments were supposed to take 3-business days to arrive in my bank account and some took up to daysI will never use this company again and hope no one else has to experience this.Thank you, Regards, [redacted]
I respectfully ask that you please accept our sincerest apologiesAs you probably know, the beginning of October marked the credit card processing industries mandate to transition to EMV-enabled terminalsAs such, our office, as well as the office of our processing network, has been inundated with calls and emails requesting assistance for terminal updates, help with using their new equipment, and various other requests for assistanceWe feel absolutely horrible since we are considerably behind on responding to the requests of our customersThat being said, I will contact the head of our support department regarding your issueHe will contact you and get this refund processedAgain, I sincerely apologize for the delay you've experienceWe'll get this taken care of right away
This merchant created an account with us on February 15, The account remained open since then.We sincerely apologize for this inconvenience and frustration, but due to [redacted] ***, which was implemented in by ***, and [redacted] compliance requirements for merchants processing credit card transactions, we were forced to pass these fees to our merchantsWe were able to burden these costs since Unfortunately, we are no longer able to burden the expense associated with these fees Notification regarding the implementation of these fees were sent to our merchants in November and December of and our Terms of Use were updated accordingly.That being said, we are more than happy to refund the most recent charge to this merchants account provided they follow the terms of our Terms of Use and request, in writing from our website, that the account be closedWe cannot close an account without the merchant’s permissionBased on our records, no such request was made by this merchant to close their account prior to
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
We sincerely apologize for this inconvenience and frustration, but due to [redacted] ***, which was implemented in by ***, and [redacted] compliance requirements for merchants processing credit card transactions, we were forced to pass these fees to our merchantsWe were able to burden these costs since Unfortunately, we are no longer able to burden the expense associated with these fees Notification regarding the implementation of these fees were sent to our merchants in November and December of and our Terms of Use were updated accordinglyPer the merchant’s request, the account has been closedThey will not be charged again
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I did not receive ANY information from salonswipe in Novermber or DecemeberYou have also failed to update your website with your new "terms"Here are screen shots taken from YOUR website that clearly states SEVERAL times NO MONtHLY fees, this is advertisingJust do the right thing, refund the amount you stole from my account so we can move on Regards, [redacted]
We sincerely apologize for this inconvenience and frustration, but due to VISA FANF, which was implemented in by Visa, and PCI compliance requirements for merchants processing credit card transactions, we were forced to pass these fees to our merchantsWe were able to burden these costs since Unfortunately, we are no longer able to burden the expense associated with these fees Notification regarding the implementation of these fees were sent to our merchants in November and December of and our Terms of Use were updated accordinglyThat being said, we are more than happy to refund the most recent charge to this merchants account provided they follow the terms of our Terms of Use and request, in writing from our website, that the account be closedWe cannot close an account without the merchants permissionBased on our records, no such request was made by this merchant to close their account prior to
We sincerely apologize for this inconvenience and frustration, but due to [redacted] ***, which was implemented in by ***, and [redacted] compliance requirements for merchants processing credit card transactions, we were forced to pass these fees to our merchantsWe were able to burden these costs since Unfortunately, we are no longer able to burden the expense associated with these fees Notification regarding the implementation of these fees were sent to our merchants in November and December of and our Terms of Use were updated accordinglyPer the merchant’s request, the account has been closedNo further charges will be assessed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ~ I emailed your company on Jan21st, to close my accountI received an email from your company that your support staff will be reviewing it #I never received an email in about the changes or the feesI have also talked to other hairstylist in my area and they had no clue either that your company has done the same thing
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Hi my name is [redacted] and my complaint # is: [redacted] Salonswipe has paid me what was owed but has still not responded to any of my emailsThe payments were supposed to take 3-business days to arrive in my bank account and some took up to daysI will never use this company again and hope no one else has to experience this.Thank you, Regards, [redacted]
I respectfully ask that you please accept our sincerest apologiesAs you probably know, the beginning of October marked the credit card processing industries mandate to transition to EMV-enabled terminalsAs such, our office, as well as the office of our processing network, has been inundated with calls and emails requesting assistance for terminal updates, help with using their new equipment, and various other requests for assistanceWe feel absolutely horrible since we are considerably behind on responding to the requests of our customersThat being said, I will contact the head of our support department regarding your issueHe will contact you and get this refund processedAgain, I sincerely apologize for the delay you've experienceWe'll get this taken care of right away
This merchant created an account with us on February 15, The account remained open since then.We sincerely apologize for this inconvenience and frustration, but due to [redacted] ***, which was implemented in by ***, and [redacted] compliance requirements for merchants processing credit card transactions, we were forced to pass these fees to our merchantsWe were able to burden these costs since Unfortunately, we are no longer able to burden the expense associated with these fees Notification regarding the implementation of these fees were sent to our merchants in November and December of and our Terms of Use were updated accordingly.That being said, we are more than happy to refund the most recent charge to this merchants account provided they follow the terms of our Terms of Use and request, in writing from our website, that the account be closedWe cannot close an account without the merchant’s permissionBased on our records, no such request was made by this merchant to close their account prior to
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
We sincerely apologize for this inconvenience and frustration, but due to [redacted] ***, which was implemented in by ***, and [redacted] compliance requirements for merchants processing credit card transactions, we were forced to pass these fees to our merchantsWe were able to burden these costs since Unfortunately, we are no longer able to burden the expense associated with these fees Notification regarding the implementation of these fees were sent to our merchants in November and December of and our Terms of Use were updated accordinglyPer the merchant’s request, the account has been closedThey will not be charged again
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I did not receive ANY information from salonswipe in Novermber or DecemeberYou have also failed to update your website with your new "terms"Here are screen shots taken from YOUR website that clearly states SEVERAL times NO MONtHLY fees, this is advertisingJust do the right thing, refund the amount you stole from my account so we can move on Regards, [redacted]
We sincerely apologize for this inconvenience and frustration, but due to VISA FANF, which was implemented in by Visa, and PCI compliance requirements for merchants processing credit card transactions, we were forced to pass these fees to our merchantsWe were able to burden these costs since Unfortunately, we are no longer able to burden the expense associated with these fees Notification regarding the implementation of these fees were sent to our merchants in November and December of and our Terms of Use were updated accordinglyThat being said, we are more than happy to refund the most recent charge to this merchants account provided they follow the terms of our Terms of Use and request, in writing from our website, that the account be closedWe cannot close an account without the merchants permissionBased on our records, no such request was made by this merchant to close their account prior to
We sincerely apologize for this inconvenience and frustration, but due to [redacted] ***, which was implemented in by ***, and [redacted] compliance requirements for merchants processing credit card transactions, we were forced to pass these fees to our merchantsWe were able to burden these costs since Unfortunately, we are no longer able to burden the expense associated with these fees Notification regarding the implementation of these fees were sent to our merchants in November and December of and our Terms of Use were updated accordinglyPer the merchant’s request, the account has been closedNo further charges will be assessed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ~ I emailed your company on Jan21st, to close my accountI received an email from your company that your support staff will be reviewing it #I never received an email in about the changes or the feesI have also talked to other hairstylist in my area and they had no clue either that your company has done the same thing