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Salvation Army Thrift Store

4025 Innes Rd, Orleans, Ontario, Canada, K1C 1T1

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On Wed Jan 29th, I was at this store shopping and picked up a used board game priced at $6.99. I was going to the front counter to pay for the item and the *** named *** saw me w/ this game and told the lady working the cash to not sell me the game as they are now going to put in the showcase at a higher price. I contested my issue w/ the *** and she refused to sell me this item. I've found out that this *** has done this to other customers as well. I also learned today that this *** is accusing me of stealing to the other staff members. I have contacted Salvation Army numerous times and they reassure me they will contact me back but no one has called me. Can someone from *** do something about this *** who is totally out of control?

Salvation Army Thrift Store Response • Feb 07, 2020

Thank you for bringing this to our attention. We have been in communication with *** and feel that we have resolved his concerns. *** now has the correct contact information to reach us and will follow up with us to let us know how things progress. We believe he is happy with our resolution.

Thank you,

***
***___________________________________The Salvation Army, National Recycling OperationsThe Salvation Army Thrift Stores – Guest Services Department

Customer Response • Feb 10, 2020

:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Sincerely

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Description: THRIFT SHOPS

Address: 4025 Innes Rd, Orleans, Ontario, Canada, K1C 1T1

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