Sam's Ristorante & Pizzeria Reviews (4)
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Sam's Ristorante & Pizzeria Rating
Address: 6075 E Riverside Blvd, Rockford, Illinois, United States, 61114-4413
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Sorry to hear you were not pleased with the result We have a sign posted in our front entry that says to please present any coupons or discounts at the time you place your order Customer did not We have the right to decide which days we do not want to accept coupons We had it posted on our front specials board that day stating we do not accept any coupons on holidays At the end of the dinner when they went to pay, they presented the restaurant.com voucher The voucher is not purchased from us It is purchased from a 3rd party website called restaurant.com We do not own, manage, or operate restaurant.com Customer may at any time make a request to restaurant.com to receive back the purchase price or value of it In conclusion, the item presented was a coupon certificate purchased from a 3rd party website for which we do not accept on holidays
Sorry to hear you were not pleased with the result. We have a sign posted in our front entry that says to please present any coupons or discounts at the time you place your order. Customer did not. We have the right to decide which days we do not want to accept coupons. We
had it posted on our front specials board that day stating we do not accept any coupons on holidays. At the end of the dinner when they went to pay, they presented the restaurant.com voucher. The voucher is not purchased from us. It is purchased from a 3rd party website called restaurant.com. We do not own, manage, or operate restaurant.com. Customer may at any time make a request to restaurant.com to receive back the purchase price or value of it. In conclusion, the item presented was a coupon certificate purchased from a 3rd party website for which we do not accept on holidays
The customer is welcome to contact Restaurant.com, a third party supplier, and they will be happy to refund the cost of the coupon at the same value that it was purchased for. Thank you, Gino ***
Complaint: ***
I am rejecting this response because: You should of honer the deal you made.
Sincerely,
Michael ***