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After receiving this customer’s complaint, we immediately investigated and reached out to the customer to resolve the issueBased on call recordings and the customer’s verbal account of the events, we were able to educate the customer on their warranties and how service companies operate in
generalWith this new information, the customer was able to better understand what happened and where the misunderstanding occurredThe customer was very satisfied with our explanation and resolution and will happily continue to utilize our services in the futureWe appreciate the opportunity to correct any misunderstandings and satisfy this customerThank You

See attached

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in
reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards* *** ***

We have reached out to this customer and set up a date to return to look at the dryer and get this situation resolved. Thank You