Samonte Construction & Remodel LLC

The issues pertaining to the contract agreement with this customer have been resolved to thesatisfaction of both parties in small claims courtSamonte Construction was awarded a majority of the contract amountJudgment was based on customer expectations in comparison to industry standards for hardwood flooring.We will learn from this experience, and will provide customers with published industry standards concerning quality in workmanship and materials prior to signing agreements and performing workThis is important so that both parties will have a clear understanding of the expected results.This incident is an isolated occurrence as we make it a priority to provide excellent customer service, attention to detail, respect for customer's property, excellent workmanship, and quality materials.Residential remodel has its challenges, and issues arise during every remodel processIdentifying issues, listening to customer's concerns, and successfully resolving issues as they arise is a strength that contributes to our excellent track record of customer satisfaction.Remodel projects require flexibility and a willingness to succeed by both parties.We are in business to provide our customers with excellent results and will continue to do so [redacted] Owner-Samonte Construction & Remodel, LLC

The issues pertaining to the contract agreement with this customer have been resolved to thesatisfaction of both parties in small claims court. Samonte Construction was awarded a majority of the contract amount. Judgment was based on customer expectations in comparison to...

industry standards for hardwood flooring.We will learn from this experience, and will provide customers with published industry standards concerning quality in workmanship and materials prior to signing agreements and performing work. This is important so that both parties will have a clear understanding of the expected results.This incident is an isolated occurrence as we make it a priority to provide excellent customer service, attention to detail, respect for customer's property, excellent workmanship, and quality materials.Residential remodel has its challenges, and issues arise during every remodel process. Identifying issues, listening to customer's concerns, and successfully resolving issues as they arise is a strength that contributes to our excellent track record of customer satisfaction.Remodel projects require flexibility and a willingness to succeed by both parties.We are in business to provide our customers with excellent results and will continue to do so.
[redacted]
Owner-Samonte Construction & Remodel, LLC.