Sampson Electric, LLC

Prior to the house call, we spoke with Kevin Sampson about the electrical issue in detail at our house. On Friday, March 31, two men from Sampson Electric came to our house to look at our electric box due to an outlet that was not working and a stove issue, and soon found that two breakers had to be split due to the way our generator was installed. A basic electrical problem. The stove was quickly determined to be a separate, non-electric unit related issue.

We were billed for 3 hours' worth of work by two men. One of the men is a licensed certified electrician; the second person on the job was the electrician's son, not licensed. This second person did nothing at my home; I observed this. The electrician and his son were present in my home for no more than a total of 90 minutes, and the entire endeavor was billed at 3 hours. They did not come to my house prepared. They arrived at 8:30 and left around 9:00 to get parts, returning around 10:15/10:30. They drove to get the parts. They were gone for over 1 hour, although Kevin disputes this and told me they were gone for 47 minutes. If you do the time/mileage on this to the actual shops, it does not compute, and it is unfair to charge for this on this small a job.

We were charged $185 per hour for 3 hours' worth of labor by two men, including the time they had to go and get parts. We believe the ultimate price is "padded" and unfair to consumers. The amount of labor actually completed does not match the manpower sent, nor the hours billed. It is unfair and predatory. We were not given any sort of quote whatsoever before the work was started. We believe it to be an unfair practice to charge customers to drive around and get basic supplies/parts, and to bill for 2 electricians for a one-person job. We were shown a rate card by Kevin when I complained, and a single man is billed at $155 an hour and $100 each hour thereafter. We were charged $555 for labor and $79.98 for parts, a total of $626.98.