Samson Realty LLC

RE: replay to ? COMPLAIN # [redacted] To whom it may concern:On 02/03/Mr [redacted] ? did purchase a ? used chevy tahoe vin # [redacted] from our locationHis purchase agreement did come with a day or mile implied warranty and the option to purchase an extended warranty that he didn't exerciseIn complain # [redacted] Mr [redacted] states that his mechanical problems occurred on 03/01/and he notified us on 03/17/, as you see that is well beyond the warranty period.However we did offer to assist him on his repairs by taking or referring ? the unit to ? one of of our own associates repair facilities where the cost of repair would have been far less than the quote he got from ***? We understand the way he may feel but there is nothing we can do to ? assist him now considering he surrendered his vehicle to his lender

RE: replay to COMPLAIN # [redacted] To whom it may concern:On 02/03/Mr [redacted] did purchase a used chevy tahoe vin # [redacted] from our locationHis purchase agreement did come with a day or mile implied warranty and the option to purchase an extended warranty that he didn't exerciseIn complain # [redacted] Mr [redacted] states that his mechanical problems occurred on 03/01/and he notified us on 03/17/, as you see that is well beyond the warranty period.However we did offer to assist him on his repairs by taking or referring the unit to one of of our own associates repair facilities where the cost of repair would have been far less than the quote he got from *** We understand the way he may feel but there is nothing we can do to assist him now considering he surrendered his vehicle to his lender

RE: Complaint # *** Dear Sirs/Madams: This complaint have been satisfactory resolvedOn August 8/12/15, we issued check # in the amount of $1,for a full down payment refund to *** ** ***. I appreciate your interest on resolving this
matter. Sincerely, *** ** *** General Manager

The warranty on used vehicles isdays or miles.She has been driving vehicle since June 29th 2017.She sends BB a complaint on aug

RE: replay to COMPLAIN # ***To whom it may concern:On 02/03/Mr *** * *** did purchase a used chevy tahoe vin #*** from our locationHis purchase agreement did come with a day or mile implied warranty and the option to purchase an
extended warranty that he didn't exerciseIn complain # *** Mr*** states that his mechanical problems occurred on 03/01/and he notified us on 03/17/, as you see that is well beyond the warranty period.However we did offer to assist him on his repairs by taking or referring the unit to one of of our own associates repair facilities where the cost of repair would have been far less than the quote he got from *** We understand the way he may feel but there is nothing we can do to assist him now considering he surrendered his vehicle to his lender

RE:  Complaint # [redacted] Dear Sirs/Madams: This complaint have been satisfactory resolved. On August 8/12/15, we issued check # 1478 in the amount of $1,000 for a full down payment refund to [redacted]. I appreciate your interest on resolving this...

matter. Sincerely, [redacted] General Manager

RE: replay to  COMPLAIN # [redacted]To whom it may concern:On 02/03/2017 Mr [redacted] did purchase a  used 2003 chevy tahoe vin #[redacted] from our location. His purchase agreement did come with a 15 day or 500 mile implied warranty and the option to purchase an...

extended warranty that he didn't exercise. In complain # [redacted] Mr. [redacted] states that his mechanical problems occurred on 03/01/2017 and he notified us on 03/17/207 , as you see that is well beyond the warranty period.However we did offer to assist him on his repairs by taking or referring  the unit to  one of of our own associates repair facilities where the cost of repair would have been far less than the quote he got from [redacted].   We understand the way he may feel but there is nothing we can do to  assist him now considering he surrendered his vehicle to his lender.

The warranty on used vehicles is15 days or 500 miles.She has been driving vehicle since June 29th 2017.She sends BB a complaint on aug 8 2017.