Samuel Gordon Jewelers & Diamond Merchants, Inc.

The customer has been contacted with a satisfactory resolution.*** ***Centra Health

We have investigated the concern Mr*** presented. The estimate referred to only provides for the ED visit and not any procedures that take place in the ED. Charges are processed separately for facilities and provider which accounts for the two bills. Several discounts were
given throughout the billing process including prompt pay, insurance adjustment and a courtesy adjustment and after careful review all services were billed accordingly

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I have...

reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
I have not yet received a response from my grievance in which Centra Health has claimed that they have filed

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Thank you for sharing your concerns regarding your recent encounter at Centra. To protect your privacy and to fully understand your concerns, a representative from Centra will contact you directly. If you have questions or concerns please feel free to contact us directly at [redacted].”

We have contacted him directly to discuss and resolve his concern appropriately. Thank you.

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

The customer was appropriately charged for services rendered.[redacted]Centra Health

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
When presented with FACTS and standard...

knowledge from representatives in their industry, they just kept parroting the same response over and over again. We'll see how they like the insurance company coming after them for Insurance Fraud, due to the bogus and fraudulent charges.
Regards,
[redacted]