San Antonio Prosthetics

August 10, 2017*** ***Dispute Resolution Specialist*** *** *** *** ***
*** ** *** Re: ID#***Dear Ms***,We have received your letter regarding complaint ID # *** against San Antonio ProstheticsThis complaint has been discussed within the quality
review process of our clinicAll patient complaints are taken seriously and we want to assure you that the complaint you brought to our attention has been addressed.Due the protections of the Health Insurance Protability and Accountability Act (HIPAA), I am unable to respond directly to you regarding these concernsSince your letter provided a copy of the enrollee's correspondence and/or a description of the issue, we have responded directly to the enrolleeShould you have any questions or comments, please feel free to call me at (210) 616-Option 0, Monday - Friday 8:00-5:P.M.Rest assured, San Antonio Prosthetics makes quality care and customer service our top priority.Sincerely,*** ** ***Office Manager, C.F.m.*** *** *** *** *** ** *** Ph: *** *** Fax: *** ***