San Diego Artificial Lawns

I originally contacted Synlawn shortly after my artificial turf was installed in 2017 due to a hole that was starting to form. I was contacted back saying a technician would call me back in a few days. I was never contacted back. I tried again in 2018 and was never contacted back again. On Feb. 27 2019 I sent an online request for assistance. I have been in slow communication with Jacquelin Huynh about my request. On Feb 28th Jacquelin stated that she had forwarded my request to operations department. I had to follow up on March 19 as I never received another email from Jacquelin after Feb 28th. On April 5 Jacquelin finally emailed me back stating that the office had sent a request to the factory and they could not move forward until they heard back. I emailed again on April 30th as I still had no word. On May 1 Jacquelin said she would check in again and see what the status is. On May 15th I emailed again to see what the status of my claim is and I still have not heard back from Jacquelin.

This company distributes the “Dave P Greenmaker” system. It’s an artificial putting green kit. It is prominent on their website right next to the “contact us” link.
I was seriously considering the system (totaling almost $4K) and had some questions. I filled out and submitted the contact form and got a call from a sales associate in San Diego. A VERY nice sounding lady until she discovered that I was interested in the Dave P system.. I could hear the disappointment in her voice as she told me “You order that online.”. I persisted and asked her if she had any idea how long it takes to deliver. She said that she was sorry but she didn’t know anything about it.
As far as I can tell, all they do is put it in a box and arrange shipping but I cannot find a human to confirm that or help me.

We had multiple companies come out to our home to quote our yard. The area was small, had numerous obstacles to get around, palm trees, spa and not to mention a ton of plants that needed to be removed! SYNLawn provided many options and were patient while we made our decision. They cleaned out all the plants and the lawn now looks clean and easy to care for. Their crew was great! Would use them again when we decide to deal with the front yard.

I had multiple companies come out and quote our back yard for turf. They were very competitive and with their coupon you just couldn't beat the price. The sales rep was wonderful and I didn't feel like I was getting a high pressure sales job when I went in the showroom. Install crew was great and they got it done in 2 days. I would highly recommend them. We had one small thing I called about after the install and they were back out there within a couple of days to fix and all is great! They stand by their product.

I had Synlawn install their product in my backyard in to sections. They used a brown cement border. They were only at my house for three day and completed the job. Excellent work crew and a great looking product.

We could not be happier with our new SynLawn! Our lawn had died due to regulations and water shortages, but now with Synlawn our lawn is green and beautiful. Ryan did a great job of setting up service and the clean up was meticulous. Great product! Thanks

We had our artificial turf installed last week by SYNLawn of San Diego. We are thrilled with our new, beautiful lawn! Ryan S was so professional and very informative. The price was affordable and the crew who installed the lawn did a fantastic job! Lou, the supervisor was just great! We would highly recommend SYNLawn to anyone looking to install artificial turf. Great job SYNLawn!