San Diego Camera Solution

This is to advise you that at the end of December, I did receive the ordered part, as well as a complete refund, along with a letter of apology from the firm.Thank you for your assistance[redacted] ***

Thank you for your assistance[redacted] ***

This is to advise you that at the end of December, I did receive the ordered part, as well as a complete refund, along with a letter of apology from the firm.Thank you for your assistance.[redacted]

This is to advise you that at the end of December, I did receive the ordered part, as well as a complete refund, along with a letter of apology from the firm. 12.8px; font-family: arial, sans-serif;">Thank you for your assistance.[redacted]

Review: I had ordered a replacement battery cover for my camera from this company's website. I received a confirmation email for the purchase and the payment was processed on my paypal account. This was on February 28 of this year and it is now April 3 and I have yet to receive the part. I sent them an email requesting info on the part's shipment but they failed to respond.Desired Settlement: They should send me the part I payed for!

Review: I ordered a Nikon Speedlight SB-28DX Hot Shoe Foot from them on Oct. 18. My card was charged and I was sent a receipt, but the item has not been delivered and they have not responded to numerous emails. Their phone message "inbox" states that it is full.Desired Settlement: I want a refund of my money. $8.95 I also want their site shut down, as I see there are numerous complaints about them not delivering. Sadly, I looked this information up after I ordered.

Review: I placed an order for a Canon Powershot A710 IS LCE Screen Repair Part on Wednesday, 8/12/2015. This was order number 9875 as acknowledged by San Diego Camera Solution via e-mail. Nothing has happened. The order is still in their system sited as "Process", but beyond that I have seen no progress to ship the part. I have attempted to call the organization several times throughout the past month and a half, Phone 858-[redacted], but the response is the same: mail box filled, call back later. I also e-mailed them twice requesting a disposition on the order with no responses. They did process payment for the part, including shipping in the amount of $70. I'm looking for the part to be shipped.Desired Settlement: I believe the Business has a responsibility to Deliver the order as they accepted it and took the payment for it. I also believe that they should be responding to phone calls and/or e-mails in reference to customer enquiries concerning pending orders.

Review: On 30 June 2013, I ordered a camera battery door cover over the internet online for my A640 Cannon Powershot from San Diego Camera Solutions. I paid for camera battery door using my VISA card. With tax the battery door was $23.95. On 1 July 2013, the amount for the camera battery door was deducted from my VISA account. On the email I got back after I placed my order, the company said my order would be shipped in 2 business days. On 15 July 2013 by email, I requested the status on my order because I had not received any information about my order shipment. On 17 July 2013, I call San Diego Camera Solution and got a message saying their message mailbox was full. As of today, I have not heard anything from San Diego Camera Solution. My San Diego Camera Solution Order No is 9443.Desired Settlement: I would like a refund of my $23.95.

Review: On August 8, 2015, I ordered via internet a replacement battery door for a [redacted] camera. I received a confirmation of my order, number [redacted]. My bank account was charged $8.50 on 8/11.

I sent emails requesting a shipping date on 8/20, 8/26, and 9/8. I tried twice to call the phone number listed, but the recording states mailbox is full, so I assume the phone is a cell phone. I have not received a response from the company.

I sent an email to the California Attorney General's office and received a reply from them on September 23rd.

I would encourage others with similar issues to contact the California Attorney General's office.

This is a miniscule amount, but it is certainly a shoddy business practice.Desired Settlement: Order canceled and immediate refund of $8.50

Consumer

Response:

This is to advise you that at the end of December, I did receive the ordered part, as well as a complete refund, along with a letter of apology from the firm.Thank you for your assistance.[redacted]

I ordered a battery door for my Canon t70, and never got it. I have tried to contact the seller numerous times and filed a complaint with paypal. I should have checked other reviews about this vendor before I purchased this. I would never recommend this vendor to anyone but an enemy. Do not purchase from this vendor!!

Review: my order of "Canon EOS 20D Shutter Unit Part" is never arrived.

I sent about a hundred emails to Camera Solutions, but I never got an answer.Desired Settlement: I would like to get a refund of the money on paypal

Review: I ordered a replacement Canon EOS 5D battery door. The order was payed for with PayPal and payment dated March 10th. Almost 3 months later I have still not received my order and my emails are not being responded to. Because I expected international shipped to take a long time, I waited too long with filing a PayPal claim and now can no longer do so.Desired Settlement: I would like my $19.50 back so I can look for a battery door elsewhere. An apology would be nice, but that's probably too much to ask.

Review: Ordered an o-ring for a Cannon camera housing on eBay. Did not receive any confirmation and have attempted to communicate with the seller. Was informed by seller on 25 April that the item had shipped, but it has not been received and not tracking information has been provided.It has been over a week - plenty of time for USPS delivery of an item from seller location. Seller is no longer responding to calls or email attempting to discover the status of the order.Desired Settlement: I expect a full and complete refund through eBay/PayPal.

Review: I purchased a NIKON D70 COMPACT FLASH BASE UNIT REPLACEMENT PART (ebay item [redacted]) on Apr-20-12 from prophotosd, which is this store. The item did not repair my broken camera and the seller said on August 3, 2012 that "You can return a refund will be issued once we received the item.Thank you,- prophotosd" I returned the Item and did not hear from the seller until October 25, 2012 "Hi,I was gone due to my sickness and just got back will check it out and get back to you.Thank you,"Again, no response from the seller until November 30, 2012 "Hi,Sorry for late response I think what happened was we did try to issue a refund but your info.of payment didn't come up on paypal and was going to email you for the trouble then I had to be gone again due to my health issue and I just tried still same please give us more detail we'll send you the money immediately our sincere apology for all the problems.Thank you, "I sent them my details, I even sent a return request via Paypal and I have not had any further communication. They owe me $44.00 and have not paid me back for the item I returned.Desired Settlement: I would like a refund for $44 which is what I paid.

Review: ordered a camera battery door for my camera. Waited three and a half weeks and did not receive it. Called and was told it was put in the wrong pile She would get it out the next day. One more week has passed and have not received part yet. But was billed for the part and shipping the same day I ordered it.Desired Settlement: Would like to get a full refund for part and shipping.

Consumer

Response:

Just wanted to let you know complaint #[redacted] about the camera door not being shipped has been resolved. I received the product today in the mail. Thank you for sending them a letter and getting this taken care of. Thank you, again. I don't think they would have done any thing without your help.

Review: My daughter ordered a replacement camera battery door from SD camera solutions on 6-24-13. We have never received it. I have spoken with the owner, [redacted], twice. Each time she promised that the order would be sent out the next day. Still have not received it, but she has taken the money for it.Desired Settlement: I believe she needs to send us the product or refund us the money.

Business

Response:

I discovered that the item was returned due to incorrect name different name on the purchased and it was sent out the name that she used which was [redacted] we had sent the another package today using by name was provided with Revdex.com([redacted]) via usps priority upgraded shipping here is the tracking#[redacted].

I also like to inform you that we never received the complaint notice from Revdex.com as I indicated over the phone conversation with you today and this has happened before please update our address to the following from old address which is 7[redacted] we greatly appreciated your extra effort to call us we'll try to do our best to bring our business to better business B.

Thank you,

Review: I ordered this product on Oct 24th and never received it, I've attempted to contact the business with no success. They've ignored my emails.

Product ID Product Name Price Quantity Total

[redacted] Canon Powershot A620 Battery Door Lid Cover $20.50

(Not Taxable) 1 $20.50

Subtotal Amount : $20.50

Discount : $0.00

Shipping (USPS 1st Class Envelope) : $4.00

Tax Amount : $0.00

Total Amount : $24.50Desired Settlement: Either immediately deliver the my order or refund my money.

Business

Response:

We just issued a refund in the full amount of $24.50 to Mr. [redacted] the purchased item was accidental error in the listing. Our sincere apology for the buyer and again, like to inform that we never received any notice in regarding this case by mail please updated our new mailing address to the following,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Review: I ordered (#[redacted]) a Kodak Easyshare DX4900 battery door for my camera. My order was placed on Monday, October 13, 2014. My credit card was charged on October 14, 2014. I waited three and a half weeks and did not receive anything. I called and got an answering machine and left my message asking about my order. One more week had passed and I have not received any parts, or a reply. Ive sent them several emails requesting info on the part's shipment but they failed to respond. I tried several times to contact this business and the last time I called I received a message saying The mailbox is full and no new messages are allowed at this time.Desired Settlement: I would like to get a full refund for parts and shipping which is $18.85

Review: I ordered a camera part on 10/11/15 and received a confirmation email stating that my order would be processed in 1-2 business days. On 10/24/15, I sent an email to the business requesting the status of my order, as I had still not received it. I got no response, so I began trying to call the business. I called several times over the course of a week and no one ever answered. I was unable to leave a voicemail, because the mailbox was always full. I sent a second email on 11/02/15, as my order has STILL not been received. Again, no response. I have verified with my bank that the payment for my order was made on 10/13/15.Desired Settlement: I want the camera part that I ordered and paid for.