San Diego County Evictions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Ms [redacted] , In response to [redacted] ’ comments: [redacted] continues to state that she has proof that the eviction was served at the proper addressOur contention is that her attempt to serve the tenant in person was wrong [redacted] filed paperwork in court that included the tenant’s San Diego address but she physically tried to serve him in person at his Chula Vista addressThis error was noted in the court documents and made our case vulnerable, as a licensed attorney later pointed out Our complaint with respect to her recommendation for attorney representation has nothing to do with the fact that this was optionalOur complaint has to do with the fact that she recommended an individual by only providing his name and phone number and no other qualifiers or disclosing that he had a suspension on his record Her comments up until that point were that this was only optional and if we were interested, we would need to pay $cashThis is not standard business practice and is not acceptable by our standards as trusting clients We have noted our displeasure with her performance all along and asked for better results as is our right as a paying customerSince February, we have posted reviews on ***, which is where we learned about San Diego County Evictions and Elite Legal Services, and we have reported this to the Revdex.comThere has not been any diligent harassment or slandering other than reporting our side as we see it We do not dispute the timeline of events [redacted] is mistaken however in her summaryShe notes that on December 18, she began attempts at the tenant’s last known home address but she filed paperwork with the court that stated his home address was in San Diego, an address she did not attempt to locate [redacted] was furnished with two lease agreements that each had different addressedShe looked up the old address and attempted to serve the tenant there, in Chula VistaBut did not attempt to locate him at the address listed on the latest lease agreement which is the document she filed with the court [redacted] states that she notified us immediately that trial had been sent when in fact, [redacted] notified us at 9:p.mthat the date had been setThe court closes at p.m On Jan 21, 2015, at 9:PM, [redacted] [redacted] wrote: Hi [redacted] , Your trial is set for 2-2-at 8:am in Dept [redacted] at [redacted] W [redacted] , 2nd floor, San Diego, Ca ***If you would like attorney representation, please call [redacted] at 619-209- He charges a flat rate of $to appear for you -- Sincerely, [redacted] [redacted] Elite Legal Solutions San Diego County Evictions [redacted] Direct [redacted] Fax www[redacted] .com www.sandiegocountyeviction.com [redacted] @elitelegalsolutions.com [redacted] @sandiegocountyeviction.com My complete response to [redacted] was: From: [redacted] Date: Wed, Jan 21, at 11:PM Subject: Re: Trial date set To: [redacted] [redacted] , This date does not work for meI am starting a new job that day at that time and I cannot be in courtI realize that the court sets these dates but we need more information ahead of time so that we know what our options areMore than a week ago, Alan asked how the trial affected the timeline and cost of this process and we never heard a response For instance: 1) What happens if I can't be there? Alan watches our daughter and she isn't allowed in courtThis short notice presents a challenge because we don't have a sitter who can watch her on short notice 2) Are we forced to select [redacted] or can we choose an attorney of our choice? 3) The documents are in my name but I likely won't be able to attend court any time in the near future does that hurt our case? Can you please answer all these questions including the remaining steps and costs so that we can plan ahead? At this point, I'm concerned that we aren't being fully provided with the necessary information and we are being forced to make decisions that come with unknown fees on short notice Thank you, [redacted] It is true that my husband sent an angry email to [redacted] demanding information and letting her know her lack of communication was a problem for usOur complaints were rooted in the fact that [redacted] stated she did not know we had concerns over the date when in fact we had asked repeatedly “what comes next” and wanted specific information so that we could plan and be preparedMore importantly, [redacted] fails to acknowledge that her referral omitted important information relevant to the attorney’s past that clients would want to knowShe made sure to say representation was optional and stated $300, but she did not disclose any information other than thatShe did not even refer us to the California Bar Association where we could find information for ourselves [redacted] ’s response to this claim also cherry picks on our dialogueThe complete copy of my email response to her on January 22nd is as follows: From: [redacted] Date: Thu, Jan 22, at 10:AM Subject: Re: [redacted] Gaehner response to eviction To: [redacted] , Alan Schnepf [redacted] , My new job is a very recent development that just transpiredYou submitted the request prior to me receiving the new job offerWe are disappointed in the way information has been shared For example, we still don't have answers as to what steps (and fees) remain in this process - a question both Alan and I have asked in multiple emailsAnd, you did not disclose in your referral that [redacted] has a suspension on his recordIt would have been helpful to know this information on January in order for us to determine our best options for representation Having said that, Alan and I do appreciate you trying to accommodate our scheduling conflicts with the trial date and would rather move ahead with the date set in order to avoid prolonging this process Since no information was provided on [redacted] other than his name and number, I called him to get more background on his experienceBoth Alan and I feel his full disclosure buys him some credibility and we are okay with proceeding with him on this case which should be easily resolved following the proper proceduresAlan will also be there on Febin case [redacted] shows up and makes up claimsWe will find trusted child care for that morning In the meantime, can you please detail what comes next in terms of cost and timelines so that we can get back on track? Thank you, [redacted] [redacted] ’s response states that she was providing adequate information, but that was not the case as we experienced itAs I noted in my email below, [redacted] did not provide a detailed account until we demanded it after several failed requests on my and my husband’s behalfAnd, as you can see from my COMPLETE (not [redacted] ’s excerpted) email response, we were still requesting further direction from her even after having stated not enough information had been shared From: [redacted] Date: Thu, Jan 22, at 1:PM Subject: Re: [redacted] Gaehner response to eviction To: [redacted] pammy[redacted] @gmail.co Thank you for your detailed summary Throughout this whole process, we have known that fees are associated with steps along the wayWe have also been informed that the steps involved are dependent on outcomes along the processIn other words, one outcome triggers future possible actionsThis is where we have depended on your services for guidance Our discontent lies in that we have asked for further clarification and we have only received snippets of information in the form of very brief emails from youThis is the first email that outlines a detail account of what the documents and process entail Based on our service agreement, we have paid for your services to file several documents, including the upcoming Writ of Possession which you mentioned in your emailAt this point, we have paid roughly $for these services and are too far along in the process to turn back or to seek professional help from others As I noted earlier today, despite our displeasure, we want to proceed to finish this processWhat comes next? Do we contact [redacted] and hire him on as an attorney? Will the two of you coordinate a meeting? Do you hire him on our behalf for the stated service fee of $300? Please advise Thank you [redacted] On January 28, my husband, 1-year-old and I arrived at her office at 12:to go over our case [redacted] and her recommended attorney had been meeting prior to our arrivalWhen the attorney greeted us he said “I know nothing about your case.” We filled him in and provided documentation as [redacted] made copies for him It is important to note that during our discussion, we mentioned to the attorney that we had received notice from the city that our property was not zoned for renting that lotThe city did not penalize us as we were already in the process of voluntarily evicting this tenantWe also had this rental as SUPPLEMENTAL income – NOT SUBSIDIZED income After about an hour of talking about our case, the point came at which we needed to retain him as our attorneyWe had cash in hand and asked what we needed to do to do that and the attorney said “It came to my attention that an email was sent to [redacted] that hurt her feelingsI will only represent you as clients if you offer her an apology.” We were aghast and refused [redacted] fails to mention in her response that she prepped the attorney about our email exchanges but provided him no real information about our eviction before we arrivedThe attorney did not decide to not take us on as clients as she statedHe said he would do so if we apologizedWe chose not to hire him based on his request which we feel was inappropriateI told the attorney that his right to choose clients was fair but that we would be paying him to represent us – not [redacted] – and that by his own admission, he knew nothing of what had transpiredWe maintained that [redacted] ’s performance was poor from our experience and we were at no point going to be making any kind of apology as we had paid for services that we felt she had done very poorly We were not rudeDespite our differences leading up to the meeting, we were polite and greeted both of them properlyAt times, I even stepped out to the lobby so that our 1-year-old would not cause disruptions and the conversation could be heard peacefully Since [redacted] scheduled the meeting three days before our scheduled court date, we had to search for a reputable attorney something we believe was likely planned to jeopardize our case or force us into an apology As [redacted] has by her own admission stated, she had yet to complete filing of paperwork which we had paid for in advance in order for us to take possession of the lot Since our new attorney discovered the errors in her attempt to serve notice, and he had agreed to complete the process for us, I requested a refund for the portion of work [redacted] had yet to completeShe refused stating again that she posted the notice on the lotShe is missing the point that her attempts BEFORE the notice was posted on the lot are what is in question To say our discontent lies with a scheduling conflict is silly as you can tell from my noted emails aboveWe believe [redacted] follows business practices that any reasonable client would call into question and our [redacted] review as our Revdex.com complaint are legitimate ways to shed light on our experience Regards, [redacted]

I have attached a copy of what I sent out to your office via certified mailI have copied and attached the contents of the main letter here as well size="3">Revdex.com Attn: [redacted] Viewridge Avenue, Ste San Diego, CA 858-637-May 14, Dear Ms [redacted] , I am in receipt of your letter dated May 6, I have provided a timeline of events that shows what took place during the time of hire to the time Ms [redacted] completed her evictionMs [redacted] is adamant that service of process was completed inaccurately and I have enclosed a copy of the court’s conformed proof of service showing the eviction was served at the proper addressI have also enclosed a copy of the signed fee agreement which notifies my clients of fees and procedures, most specifically regarding the attorney being optionalSince the beginning of February, Ms [redacted] and her husband have been diligently harassing and slandering my name even after I have proven to them with filed court documents, which are public record, that their accusations are falseI would appreciate it if your service can notify Ms [redacted] that making continual public and accusations are slanderous and have legal consequencesI do an excellent and precise job for my clients and their case followed nothing less than my protocolTimeline of Events: December 5, 2014, Ms [redacted] ’s husband, contacted me to start an eviction on a tenant who rented the back lot of their homeTheir tenant was delinquent in rent so they needed a Day Notice to Pay Rent or Quit and since the tenant had been renting the location for over years, he is protected under the City of San Diego “Just Cause” Ordinance so the ordinance and reason needed to be cited on the Day Notice and a separate “Notice to Tenant” needed to be served along with the Day to completely cover all basesDecember 6, 2014, Ms [redacted] ’s husband emailed me over the requested paperwork to start the noticesDecember 7, 2014, I prepared the notices and sent them to Ms [redacted] through docusign to review and signDecember 8, 2014, Ms [redacted] signed the notice and I went out to your property that evening to post the notice on the lot December 11, 2014, the notice expired, Ms [redacted] ’s tenant did not pay or vacate and she requested I send over the court paperworkI prepared the paperwork and sent it to Ms [redacted] via docusign which Ms [redacted] did not complete and make payment until December 14, December 15, 2014, I submitted the unlawful detainer paperwork to courtDecember 18, 2014, I received the filed unlawful detainer in my court locker and immediately began service attempts at the lot and the tenant’s last known home address in Chula VistaDecember 22, 2014, after attempting service multiple times at both the lot and the tenant’s last known address in Chula Vista, I send Ms [redacted] an Application and Order to Post via docusign so service of the unlawful detainer can be done by posting December 23, 2014, Application and Order to Post submitted to courtJanuary 2, 2015, I receive the order to post back from court and immediately went out to the lot and posted the unlawful detainer as well as sent a copy certified mail to the lot address in order to completely follow CCP January 13, 2015, Ms [redacted] ’s husband informs me that their tenant filed an answerMs [redacted] and her husband send me multiple emails asking questions regarding the case, the timeline for trial and what happens nextI responded by letting them know I will submit the request for trial form and that the hearing will be set within days of me submitting the form to courtJanuary 21, 2015, I received the Request for Trial for back from court and immediately notified Ms [redacted] that her hearing was set for February 2, In the email I give Ms [redacted] specific details of the court address, which department to go to and the time of the hearingI stated, “if you would like attorney representation..”, and I offered the phone number to an attorney that would be able to go for a very reasonable flat rate fee of $if she did not want to go to trial by yourselfNever was it represented to Ms [redacted] that hiring an attorney was required, nor even hiring the attorney I recommended Ms [redacted] responded back two hours later telling me the date set did not work for her because she are starting a new job and the date is too short noticeShe also ask me various questions such as, are they forced to hire the attorney I recommended or could they hire someone else and what happens if they are not able to attend court themselves? She also ask what additional future costs are to be expected as well as the next steps in the caseShe also states that they were concerned they were being forced to make decisions and pay unknown fees January 22, at 1:am, Ms [redacted] ’s husband wrote me this email: You're doing a poor job and we're upset with the lack of communication I emailed you on Janasking how this would affect the cost/timelineYou ignored that email and went ahead with a trial date with no regard as to whether Angie or I could be there As Angie has surely informed you, the date does not workShe has a new job starting that dayI'll be caring for our babyNeither of us will be able to be there and you want us to pay your attorney of choice for representation? ShadyThis is not OK [redacted] You blew us off for a weekYour lazy performance is causing strife here and if this is not fixed, we'll post a couple of truthful one-star reviews about how you've treated us I suppose it's my fault for not pressuring you, but you really let us down So how can we resolve this? We'll go to the Revdex.com before we pay your referral attorneyCan you actually communicate with us and schedule a continuance, perhaps? I emailed Ms [redacted] ’s husband back at 6:27am and clarified to him once again that attorney representation is optional and that is why I clearly stated in the email: “if you would like attorney representation ”I even offered to accommodate them by offering to have my attorney go in ExParte for them to have the trial set for a better date AT NO CHARGEI then let her husband know that after doing an archive search of my emails, I did not see a specific date given to me as to when they would not be available to go to trialI even forwarded the specific email proving I did respond the January 13th inquiry about how the trial is setMs [redacted] then responded: My new job is a very recent development that just transpiredYou submitted the request prior to me receiving the new job offerWe are disappointed in the way information has been shared Ms [redacted] also ask about what fees to expectI respond: The fees are on the last page of the fee agreement you signed back on December 12thThey are also in the docusign email message when you signed the unlawful detainerThe only recent change is that the sheriff lockout fee was just increased to $ at the beginning of the yearThis is something I just found out about last week as I have not scheduled a lockout this year until thenI have attached the sheriff notification for your referencePage of the fee agreement explains that you can represent yourself at trial, hire your own attorney or take my referralMy clients have always been pleased with working with Mr [redacted] and he gets the job done at a very affordable rateMost attorneys who appear for landlords just for the trial run between $and $I pride myself on being an affordable service because I understand this is a very delicate and stressful time in my clients' lives, especially financiallyA witness is required to your case whether it be the listed plaintiff or plaintiff's designated agent at the trial no matter what, even if you have an attorneyThe purpose of the attorney is for clients who do not feel comfortable talking to the judge one on one or if they do not understand the court process/procedureMs [redacted] respond to my email with this: Thank you for your detailed summaryThroughout this whole process, we have known that fees are associated with steps along the wayWe have also been informed that the steps involved are dependent on outcomes along the processIn other words, one outcome triggers future possible actionsThis is where we have depended on your services for guidanceEvery time I pointed out that I did do my job in specific ways such as forwarding Ms [redacted] emails and pointing out areas in my fee agreement that she signed, she always responded by saying she already knew, yet, she still blames meThis makes absolutely no sense at all January 28, 2015, Ms [redacted] and her husband came to my office to meet Mr [redacted] and I, as they decided to hire Mr [redacted] to do their appearanceWhen they sat down, they stated that they received a letter from the San Diego Code Compliance Department informing them that they were not able to use their back lot for storage or rent it out in that manner as their property is not zoned for thatThey stated they were no longer able to rent it to subsidize their incomeThe attorney answered all their questions regarding the trial process and what to expectDuring the appointment they continued to be rude even as the attorney assured them their case was done without errors and very quickly Their attitude and rude demeanor towards me ultimately made the attorney decide to not represent them at their hearingMs [redacted] then directly looked at me and told me they meant every word of the email Ms [redacted] ’s husband sent me I was horrified and even repeated that they called me “lazy” and “shady” which is 100% not true of my character as I work to hour days and sometimes more as I am working on my bachelors and will be in law school in a year Before they left, Ms [redacted] rudely ask me if I was going to finish the work they already paid me forI told her that I never had any intention not to and to call me after their trial to let me know the outcome so I would know how to prepare the final paperwork needed to get them to possessionFebruary 2, 2015, I emailed Ms [redacted] and her husband to see how the trial wentFebruary 3, 2015, Ms [redacted] sent me an email telling me that her attorney told her that I served her tenant incorrectly by serving it at the tenant’s last known address in Chula VistaShe let me know that she paid her new attorney to finish the paperwork for the remainder of the case and that she wanted a partial refundI respond to her email reminding her that I had posted the unlawful detainer to the lot gate which she said she saw at that timeI also reminded her that I sent the unlawful detainer through certified mail to the lot address which is also her home address as the lot is behind her home She had received the green card in the mail and she herself taped the green card to the lot gate so her tenant would know he had a certified mailing to pick up from the post officeI even provided her proof of the court’s filed/conformed copy of the proof of service on her tenant proving that the unlawful detainer was never served at the tenant’s previous address in Chula Vista and that it had always been served at the lot addressSince there was no merit to Ms [redacted] ’s new attorney’s comment about the error, I would not be issuing a refundMs [redacted] ’s turnaround in behavior stemmed from being unhappy her hearing was set for a date in which she started her new jobA date which she clearly said in her January 22nd email was not known to her even after the Request for Trial was submittedShe didn’t provide me this information until I gave her the trial date and then she blamed meHow am I to accommodate my clients if they do not provide me important information? She repeatedly acted as if the court costs were hidden fees or offering an attorney option is me pulling the wool over her eyes so I could swindle herEverything was laid out to Ms [redacted] in the fee agreement she signed when we started her caseI am always full disclosure with everyone, and Ms [redacted] and her husband were no exceptionI answer my calls anytime for my clients, respond to their emails at all hours and provide excellent service which is why I have stellar reviewsI guess unfortunately it is true in business, you can’t please everyone even when you do your job perfectlySincerely, [redacted] , UDA

I have attached a copy of what I sent out to your office via certified mailI have copied and attached the contents of the main letter here as well
Revdex.comAttn: *** ***Viewridge Avenue, Ste 200San Diego, CA
92123858-637-
May 14, 2015Dear Ms
***, I am in
receipt of your letter dated May 6, 2015.
I have provided a timeline of events that shows what took place during
the time of hire to the time Ms*** completed her evictionMs***
is adamant that service of process was completed inaccurately and I have
enclosed a copy of the court’s conformed proof of service showing the eviction
was served at the proper addressI have also enclosed a copy of the signed fee
agreement which notifies my clients of fees and procedures, most specifically
regarding the attorney being optionalSince the beginning of February, Ms
*** and her husband have been diligently harassing and slandering my name
even after I have proven to them with filed court documents, which are public
record, that their accusations are falseI would appreciate it if your service
can notify Ms*** that making continual public and accusations are
slanderous and have legal consequencesI do an excellent and precise job for
my clients and their case followed nothing less than my protocol
Timeline of Events:December 5, 2014, Ms***’s husband, contacted me to
start an eviction on a tenant who rented the back lot of their homeTheir
tenant was delinquent in rent so they needed a Day Notice to Pay Rent or Quit
and since the tenant had been renting the location for over years, he is
protected under the City of San Diego “Just Cause” Ordinance so the ordinance
and reason needed to be cited on the Day Notice and a separate “Notice to
Tenant” needed to be served along with the Day to completely cover all bases
December 6, 2014, Ms***’s husband emailed me over the
requested paperwork to start the notices.December 7, 2014, I prepared the notices and sent them to
Ms*** through docusign to review and sign.December 8, 2014, Ms*** signed the notice and I went
out to your property that evening to post the notice on the lotDecember 11, 2014, the notice expired, Ms***’s tenant
did not pay or vacate and she requested I send over the court paperworkI
prepared the paperwork and sent it to Ms*** via docusign which Ms
*** did not complete and make payment until December 14, 2014.December 15, 2014, I submitted the unlawful detainer
paperwork to court.December 18, 2014, I received the filed unlawful detainer in
my court locker and immediately began service attempts at the lot and the
tenant’s last known home address in Chula Vista.December 22, 2014, after attempting service multiple times
at both the lot and the tenant’s last known address in Chula Vista, I send Ms
*** an Application and Order to Post via docusign so service of the
unlawful detainer can be done by postingDecember 23, 2014, Application and Order to Post submitted
to court.January 2, 2015, I receive the order to post back from court
and immediately went out to the lot and posted the unlawful detainer as well as
sent a copy certified mail to the lot address in order to completely follow CCP
415.46.January 13, 2015, Ms***’s husband informs me that
their tenant filed an answerMs*** and her husband send me multiple
emails asking questions regarding the case, the timeline for trial and what
happens nextI responded by letting them know I will submit the request for
trial form and that the hearing will be set within days of me submitting the
form to court.January 21, 2015, I received the Request for Trial for back
from court and immediately notified Ms*** that her hearing was set for
February 2, In the email I give Ms*** specific details of the
court address, which department to go to and the time of the hearingI stated,
“if you would like attorney representation..”, and I offered the phone number
to an attorney that would be able to go for a very reasonable flat rate fee of
$if she did not want to go to trial by yourselfNever was it represented
to Ms*** that hiring an attorney was required, nor even hiring the
attorney I recommended. Ms***
responded back two hours later telling me the date set did not work for her
because she are starting a new job and the date is too short noticeShe also ask
me various questions such as, are they forced to hire the attorney I
recommended or could they hire someone else and what happens if they are not
able to attend court themselves? She also ask what additional future costs are
to be expected as well as the next steps in the caseShe also states that they
were concerned they were being forced to make decisions and pay unknown feesJanuary 22, at 1:am, Ms***’s husband wrote me
this email: You're doing a poor
job and we're upset with the lack of communicationI emailed you on Janasking how this would
affect the cost/timelineYou ignored that email and went ahead with a trial
date with no regard as to whether Angie or I could be there. As Angie has surely informed you, the
date does not workShe has a new job starting that dayI'll be caring for our
babyNeither of us will be able to be there and you want us to pay your
attorney of choice for representation? Shady.This is not OK ***You blew us off for a
weekYour lazy performance is causing strife here and if this is not fixed,
we'll post a couple of truthful one-star reviews about how you've treated
us. I suppose it's my fault for not pressuring
you, but you really let us down. So how can we resolve this? We'll go to the Revdex.com before we pay
your referral attorneyCan you actually communicate with us and schedule a
continuance, perhaps?I emailed Ms***’s husband back at 6:27am and
clarified to him once again that attorney representation is optional and that
is why I clearly stated in the email: “if you would like attorney
representation…”I even offered to accommodate them by offering to have my
attorney go in ExParte for them to have the trial set for a better date AT NO
CHARGEI then let her husband know that after doing an archive search of my
emails, I did not see a specific date given to me as to when they would not be
available to go to trialI even forwarded the specific email proving I did
respond the January 13th inquiry about how the trial is setMs
*** then responded:My new job is a very
recent development that just transpired. You submitted the request prior
to me receiving the new job offerWe are disappointed in the
way information has been shared
Ms*** also ask about what fees to expectI respond:
The fees are on
the last page of the fee agreement you signed back on December 12thThey are
also in the docusign email message when you signed the unlawful detainerThe
only recent change is that the sheriff lockout fee was just increased to $
at the beginning of the yearThis is something I just found out about last
week as I have not scheduled a lockout this year until then. I have
attached the sheriff notification for your referencePage of the fee
agreement explains that you can represent yourself at trial, hire your own
attorney or take my referralMy clients have always been pleased with working
with Mr*** and he gets the job done at a very affordable rateMost
attorneys who appear for landlords just for the trial run between $and
$I pride myself on being an affordable service because I understand this
is a very delicate and stressful time in my clients' lives, especially
financiallyA witness is required to your case whether it be the
listed plaintiff or plaintiff's designated agent at the trial no matter what,
even if you have an attorneyThe purpose of the attorney is for clients who do
not feel comfortable talking to the judge one on one or if they do not
understand the court process/procedure
Ms*** respond to
my email with this:
Thank you for
your detailed summaryThroughout this whole process, we have known that fees
are associated with steps along the wayWe have also been informed that the
steps involved are dependent on outcomes along the processIn other words, one
outcome triggers future possible actionsThis is where we have depended on
your services for guidance
Every time I pointed out that I did do my job in specific ways such as
forwarding Ms*** emails and pointing out areas in my fee agreement that
she signed, she always responded by saying she already knew, yet, she still
blames meThis makes absolutely no sense at allJanuary 28, 2015, Ms*** and her husband came to my office to meet
Mr*** and I, as they decided to hire Mr*** to do their appearanceWhen
they sat down, they stated that they received a letter from the San Diego Code
Compliance Department informing them that they were not able to use their back
lot for storage or rent it out in that manner as their property is not zoned
for thatThey stated they were no longer able to rent it to subsidize their
incomeThe attorney answered all their questions regarding the trial process
and what to expectDuring the appointment they continued to be rude even as
the attorney assured them their case was done without errors and very quickly
Their attitude and rude demeanor towards me ultimately made the attorney decide
to not represent them at their hearingMs*** then directly looked at me
and told me they meant every word of the email Ms***’s husband sent me
I was horrified and even repeated that they called me “lazy” and “shady” which
is 100% not true of my character as I work to hour days and sometimes
more as I am working on my bachelors and will be in law school in a year
Before they left, Ms*** rudely ask me if I was going to finish the work
they already paid me forI told her that I never had any intention not to and
to call me after their trial to let me know the outcome so I would know how to
prepare the final paperwork needed to get them to possession.February 2, 2015, I emailed Ms*** and her husband to see how the
trial went.February 3, 2015, Ms*** sent me an email telling me that her
attorney told her that I served her tenant incorrectly by serving it at the
tenant’s last known address in Chula VistaShe let me know that she paid her
new attorney to finish the paperwork for the remainder of the case and that she
wanted a partial refundI respond to her email reminding her that I had posted
the unlawful detainer to the lot gate which she said she saw at that timeI
also reminded her that I sent the unlawful detainer through certified mail to
the lot address which is also her home address as the lot is behind her home
She had received the green card in the mail and she herself taped the green
card to the lot gate so her tenant would know he had a certified mailing to
pick up from the post officeI even provided her proof of the court’s
filed/conformed copy of the proof of service on her tenant proving that the
unlawful detainer was never served at the tenant’s previous address in Chula
Vista and that it had always been served at the lot addressSince there was no
merit to Ms***’s new attorney’s comment about the error, I would not be
issuing a refund.Ms***’s turnaround in behavior stemmed from being unhappy her
hearing was set for a date in which she started her new jobA date which she
clearly said in her January 22nd email was not known to her even
after the Request for Trial was submittedShe didn’t provide me this
information until I gave her the trial date and then she blamed meHow am I to
accommodate my clients if they do not provide me important information? She
repeatedly acted as if the court costs were hidden fees or offering an attorney
option is me pulling the wool over her eyes so I could swindle herEverything
was laid out to Ms*** in the fee agreement she signed when we started
her caseI am always full disclosure with everyone, and Ms*** and her
husband were no exceptionI answer my calls anytime for my clients, respond to
their emails at all hours and provide excellent service which is why I have
stellar reviewsI guess unfortunately it is true in business, you can’t please
everyone even when you do your job perfectly
Sincerely,*** ***, UDA

It is called doing diligence and locating the tenant at the last known residence address to attempt to serve personallyMs***'s tenant rented a lot, personal service would have been difficult as the tenant had no specific times when he came and wentI never charged Ms*** any additional fees to even attempt at the last known home address, I did it as a courtesy because if I was successful in competing personal service then the tenant would have had a shorter time to answer the complaint which would ultimately benefits Ms***'s caseMs*** continues to change her story, she first sticks to the idea that I served the unlawful detainer at an entirely different address, then when I furnish the proof of service to disprove her accusations then she says that since my due diligence needed to get the Application and Order to Post states I attempted service at the rental property ALONG with the last known residence address, she decides to say this is what could have caused her to loose her caseThe thing that I initially explained to Ms*** is that a tenant can create a defense that all efforts were not made to contact him in order to serve the unlawful detainer on himSince I wanted my client to have the best case possible, I went the extra mile to show the court we also tried to contact him at the only residence address we had on him for that timeAs far as the time I notified Ms*** of her hearing date, I notified her at the first opportunity I had the day I received the filed Request for Trial back in my court lockerI am a small business, I work around the clock and if I have to work till midnight to get through all my day's paperwork to keep my client's up to date with what is going on in their cases then I willI get up everyday at 5:am and I work through to Midnight or later everyday. All but ONE of my clients in the over evictions I have worked on appreciate my hard work, dedication and expertise.If I have to provide a copy of all email communications between Ms***, her husband and I along with a copy of all filed documents in her case to prove that my accounts of what took place in this matter are true to every account the way I state it to be, then I willI do not appreciate Ms*** slandering my good name and reputation, and at this point I will begin to put together an action of slander against her and her husband if she does not stopI take this very serious as this is the way that I make a living, keep a roof over my head, food in my fridge, clothes on my back, my employees paid, gas in my car and the list goes on and onMs*** acts as if she lost her case, what she fails to mention is that she struck up a move-out agreement with her tenantShe never even tried the case before the judgeHer hearing was on February 2, and the move out date was signed as February 16, That move out date is a whole lot sooner than when the sheriff would have ever been out there to complete the lockout as it usually take about a week to get the writ back filed from court after the hearing, then you have to go to the sheriff to initiate the lockoutThe sheriff takes about a week and a half or so to post the day notice for the tenant to pack up and leave, then five days later, the sheriff will do the lockoutMost attorneys push for a stipulated agreement with a move out date at the trial rather than trying the case before the judge because they are able to get the tenant out sooner then when the sheriff can even do itI have attached a few documents to show the accuracy of my statements in this response and the last

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Ms. [redacted],
In response to [redacted]’ comments:
[redacted] continues to state that she has proof that the
eviction was served at the proper address. Our contention is that her attempt to serve the tenant in person was wrong. [redacted]
filed paperwork in court that included the tenant’s San Diego address but she
physically tried to serve him in person at his Chula Vista address. This error
was noted in the court documents and made our case vulnerable, as a licensed
attorney later pointed out.
Our complaint with respect to her recommendation for attorney
representation has nothing to do with the fact that this was optional. Our
complaint has to do with the fact that she recommended an individual by only
providing his name and phone number and no other qualifiers or disclosing that
he had a suspension on his record.  Her
comments up until that point were that this was only optional and if we were
interested, we would need to pay $300 cash. This is not standard business
practice and is not acceptable by our standards as trusting clients.
We have noted our displeasure with her performance all along
and asked for better results as is our right as a paying customer. Since
February, we have posted reviews on [redacted], which is where we learned about San
Diego County Evictions and Elite Legal Services, and we have reported this to
the Revdex.com. There has not been any diligent harassment or slandering other than reporting
our side as we see it.
We do not dispute the timeline of events. [redacted] is mistaken
however in her summary. She notes that on December 18, she began attempts at
the tenant’s last known home address but she filed paperwork with the court
that stated his home address was in San Diego, an address she did not attempt
to locate. [redacted] was furnished with two lease agreements that each had
different addressed. She looked up the old address and attempted to serve the
tenant there, in Chula Vista. But did not attempt to locate him at the address
listed on the latest lease agreement which is the document she filed with the
court.
[redacted] states that she notified us immediately that trial
had been sent when in fact, [redacted] notified us at 9:45 p.m. that the date had
been set. The court closes at 5 p.m.
On
Jan 21, 2015, at 9:45 PM, [redacted] wrote:
Hi [redacted],
 
Your trial is set for 2-2-15 at 8:30 am in Dept * at [redacted] W
[redacted], 2nd floor, San Diego, Ca  [redacted]. If you would like attorney
representation, please call [redacted] at 619-209-8978.
He charges a flat rate of $300 to appear for you. 
-- 
Sincerely,
 
[redacted]
Elite Legal Solutions
San Diego County Evictions
[redacted]  Direct
[redacted]  Fax
www.[redacted].com
www.sandiegocountyeviction.com
[redacted]@elitelegalsolutions.com
[redacted]@sandiegocountyeviction.com
 
My complete response to [redacted] was:
From: [redacted] <angiem[redacted]@gmail.com>
Date:
Wed, Jan 21, 2015 at 11:04 PM
Subject:
Re: Trial date set
To:
[redacted] <pammy.[redacted]@gmail.com>
 
[redacted],
 
This date does not work for me. I am starting a new job that
day at that time and I cannot be in court. I realize that the court sets these
dates but we need more information ahead of time so that we know what our
options are. More than a week ago, Alan asked how the trial affected the
timeline and cost of this process and we never heard a response. 
 
For instance:
 
1) What happens if I can't be there? Alan watches our
daughter and she isn't allowed in court. This short notice presents a challenge
because we don't have a sitter who can watch her on short notice.
2) Are we forced to select [redacted] or can we choose an attorney of our
choice?
3) The documents are in my name but I likely won't be able
to attend court any time in the near future does that hurt our case?
 
Can you please answer all these questions including the
remaining steps and costs so that we can plan ahead? At this point, I'm
concerned that we aren't being fully provided with the necessary information
and we are being forced to make decisions that come with unknown fees on short
notice.
 
Thank you,
 
[redacted] 
 
It is true that my husband sent an angry email to [redacted]
demanding information and letting her know her lack of communication was a
problem for us. Our complaints were rooted in the fact that [redacted] stated she
did not know we had concerns over the date when in fact we had asked repeatedly
“what comes next” and wanted specific information so that we could plan and be
prepared. More importantly, [redacted] fails to acknowledge that her referral omitted
important information relevant to the attorney’s past that clients would want to
know. She made sure to say representation was optional and stated $300, but she did not disclose any information other than
that. She did not even refer us to the California Bar Association where we
could find information for ourselves.
[redacted]’s response to this claim also cherry picks on our dialogue. The
complete copy of my email response to her on January 22nd is as follows:
From: [redacted] <angiem[redacted]@gmail.com>
Date:
Thu, Jan 22, 2015 at 10:04 AM
Subject:
Re: [redacted] Gaehner
response to eviction
To:
[redacted] <pammy.[redacted]@gmail.com>,
Alan Schnepf <[email protected]>
 
[redacted],
 
My new job is a very recent development that just
transpired. You submitted the request prior to me receiving the new job
offer. We are disappointed in the way information has been shared.
For example, we still don't have answers as to what steps (and fees)
remain in this process - a question both Alan and I have asked in multiple
emails. And, you did not disclose in your referral that [redacted] has a suspension on
his record. It would have been helpful to know this information on January 13
in order for us to determine our best options for representation.
 
Having said that, Alan and I do appreciate you trying to
accommodate our scheduling conflicts with the trial date and would rather move
ahead with the date set in order to avoid prolonging this process.
 
Since no information was provided on [redacted] other than his name and number, I
called him to get more background on his experience. Both Alan and I feel
his full disclosure buys him some credibility and we are okay with
proceeding with him on this case which should be easily resolved following
the proper procedures. Alan will also be there on Feb. 2 in case [redacted]
shows up and makes up false claims. We will find trusted child care for
that morning.  
 
In the meantime, can you please detail what comes next in
terms of cost and timelines so that we can get back on track?
 
Thank you,
 
[redacted]
 
[redacted]’s response states that she was providing
adequate information, but that was not the case as we experienced it. As I
noted in my email below, [redacted] did not provide a detailed account until we
demanded it after several failed requests on my and my husband’s behalf. And, as
you can see from my COMPLETE (not [redacted]’s excerpted) email response, we were
still requesting further direction from her even after having stated not enough
information had been shared.
From: [redacted] <angiem[redacted]@gmail.com>
Date:
Thu, Jan 22, 2015 at 1:30 PM
Subject:
Re: [redacted] Gaehner response
to eviction
To:
[redacted] pammy.[redacted]@gmail.co
Thank you for your detailed summary.
Throughout this whole process, we have known that fees are associated with
steps along the way. We have also been informed that the steps involved are
dependent on outcomes along the process. In other words, one outcome triggers
future possible actions. This is where we have depended on your services for
guidance.
 
Our discontent lies in that we have
asked for further clarification and we have only received
snippets of information in the form of very brief emails from you. This is the
first email that outlines a detail account of what the
documents and process entail. 
 
Based on our service agreement, we
have paid for your services to file several documents, including the upcoming
Writ of Possession which you mentioned in your email. At this point, we have
paid roughly $600 for these services and are too far along in the process to
turn back or to seek professional help from others.
 
As I noted earlier today, despite
our displeasure, we want to proceed to finish this process. What comes next? Do
we contact [redacted]
and hire him on as an attorney? Will the two of you coordinate a meeting? Do
you hire him on our behalf for the stated service fee of $300?
 
Please advise.
 
Thank you.
 
[redacted]
 
On January
28, my husband, 1-year-old and I arrived at her office at 12:30 to go over our
case. [redacted] and her recommended attorney had been meeting prior to our
arrival. When the attorney greeted us he said “I know nothing about your case.”
We filled him in and provided documentation as [redacted] made copies for him.
It is
important to note that during our discussion, we mentioned to the attorney that
we had received notice from the city that our property was not zoned for
renting that lot. The city did not penalize us as we were already in the process of voluntarily evicting
this tenant. We also had this rental as SUPPLEMENTAL income – NOT SUBSIDIZED
income.
After about
an hour of talking about our case, the point came at which we needed to retain
him as our attorney. We had cash in hand and asked what we needed to do to do
that and the attorney said “It came to my attention that an email was sent to
[redacted] that hurt her feelings. I will only represent you as clients if you
offer her an apology.” We were aghast and refused.
[redacted] fails
to mention in her response that she prepped the attorney about our email
exchanges but provided him no real information about our eviction before we
arrived. The attorney did not decide to not take us on as clients as she stated. He said he would do so if we apologized. We chose not to hire him based on his request which we feel was inappropriate. I told the attorney that his right to choose clients was fair but that
we would be paying him to represent us – not [redacted] – and that by his own
admission, he knew nothing of what had transpired. We maintained that [redacted]’s
performance was poor from our experience and we were at no point going to be
making any kind of apology as we had paid for services that we felt she had done
very poorly.
We were not
rude. Despite our differences leading up to the meeting, we were polite and
greeted both of them properly. At times, I even stepped out to the lobby so
that our 1-year-old would not cause disruptions and the conversation could be
heard peacefully.
Since [redacted]
scheduled the meeting three days before our scheduled court date, we had to
search for a reputable attorney something we believe was likely planned to
jeopardize our case or force us into an apology.
As [redacted] has
by her own admission stated, she had yet to complete filing of paperwork which
we had paid for in advance in order for us to take possession of the lot.
Since our new
attorney discovered the errors in her attempt to serve notice, and he had
agreed to complete the process for us, I requested a refund for the portion of
work [redacted] had yet to complete. She refused stating again that she posted the
notice on the lot. She is missing the point that her attempts BEFORE the notice
was posted on the lot are what is in question.
To say our
discontent lies with a scheduling conflict is silly as you can tell from my
noted emails above. We believe [redacted] follows business practices that any
reasonable client would call into question and our [redacted] review as our Revdex.com
complaint are legitimate ways to shed light on our experience.
Regards,
[redacted]

It is called doing diligence and locating the tenant at the last known residence address to attempt to serve personally. Ms. [redacted]'s tenant rented a lot, personal service would have been difficult as the tenant had no specific times when he came and went. I never charged Ms. [redacted] any additional fees to even attempt at the last known home address, I did it as a courtesy because if I was successful in competing personal service then the tenant would have had a shorter time to answer the complaint which would ultimately benefits Ms. [redacted]'s case. Ms. [redacted] continues to change her story, she first sticks to the idea that I served the unlawful detainer at an entirely different address, then when I furnish the proof of service to disprove her accusations then she says that since my due diligence needed to get the Application and Order to Post states I attempted service at the rental property ALONG with the last known residence address, she decides to say this is what could have caused her to loose her case. The thing that I initially explained to Ms. [redacted] is that a tenant can create a defense that all efforts were not made to contact him in order to serve the unlawful detainer on him. Since I wanted my client to have the best case possible, I went the extra mile to show the court we also tried to contact him at the only residence address we had on him for that time.
As far as the time I notified Ms. [redacted] of her hearing date, I notified her at the first opportunity I had the day I received the filed Request for Trial back in my court locker. I am a small business, I work around the clock and if I have to work till midnight to get through all my day's paperwork to keep my client's up to date with what is going on in their cases then I will. I get up everyday at 5:45 am and I work through to Midnight or later everyday. All but ONE of my clients in the over 300 evictions I have worked on appreciate my hard work, dedication and expertise.
If I have to provide a copy of all email communications between Ms. [redacted], her husband and I along with a copy of all filed documents in her case to prove that my accounts of what took place in this matter are true to every account the way I state it to be, then I will. I do not appreciate Ms. [redacted] slandering my good name and reputation, and at this point I will begin to put together an action of slander against her and her husband if she does not stop. I take this very serious as this is the way that I make a living, keep a roof over my head, food in my fridge, clothes on my back, my employees paid, gas in my car and the list goes on and on...
Ms. [redacted] acts as if she lost her case, what she fails to mention is that she struck up a move-out agreement with her tenant. She never even tried the case before the judge. Her hearing was on February 2, 2015 and the move out date was signed as February 16, 2015. That move out date is a whole lot sooner than when the sheriff would have ever been out there to complete the lockout as it usually take about a week to get the writ back filed from court after the hearing, then you have to go to the sheriff to initiate the lockout. The sheriff takes about a week and a half or so to post the 5 day notice for the tenant to pack up and leave, then five days later, the sheriff will do the lockout. Most attorneys push for a stipulated agreement with a move out date at the trial rather than trying the case before the judge because they are able to get the tenant out sooner then when the sheriff can even do it.
I have attached a few documents to show the accuracy of my statements in this response and the last.

I have attached a copy of what I sent out to your office via certified mail. I have copied and attached the contents of the main letter here as well.

size="3">Revdex.com
Attn: [redacted]
4747 Viewridge Avenue, Ste 200
San Diego, CA 
92123
858-637-6199
May 14, 2015
Dear Ms. [redacted],
              I am in
receipt of your letter dated May 6, 2015. 
I have provided a timeline of events that shows what took place during
the time of hire to the time Ms. [redacted] completed her eviction. Ms. [redacted]
is adamant that service of process was completed inaccurately and I have
enclosed a copy of the court’s conformed proof of service showing the eviction
was served at the proper address. I have also enclosed a copy of the signed fee
agreement which notifies my clients of fees and procedures, most specifically
regarding the attorney being optional. Since the beginning of February, Ms.
[redacted] and her husband have been diligently harassing and slandering my name
even after I have proven to them with filed court documents, which are public
record, that their accusations are false. I would appreciate it if your service
can notify Ms. [redacted] that making continual public and false accusations are
slanderous and have legal consequences. I do an excellent and precise job for
my clients and their case followed nothing less than my protocol.
Timeline of Events:
December 5, 2014, Ms. [redacted]’s husband, contacted me to
start an eviction on a tenant who rented the back lot of their home. Their
tenant was delinquent in rent so they needed a 3 Day Notice to Pay Rent or Quit
and since the tenant had been renting the location for over 2 years, he is
protected under the City of San Diego “Just Cause” Ordinance so the ordinance
and reason needed to be cited on the 3 Day Notice and a separate “Notice to
Tenant” needed to be served along with the 3 Day to completely cover all bases.
December 6, 2014, Ms. [redacted]’s husband emailed me over the
requested paperwork to start the notices.
December 7, 2014, I prepared the notices and sent them to
Ms. [redacted] through docusign to review and sign.
December 8, 2014, Ms. [redacted] signed the notice and I went
out to your property that evening to post the notice on the lot.
December 11, 2014, the notice expired, Ms. [redacted]’s tenant
did not pay or vacate and she requested I send over the court paperwork. I
prepared the paperwork and sent it to Ms. [redacted] via docusign which Ms.
[redacted] did not complete and make payment until December 14, 2014.
December 15, 2014, I submitted the unlawful detainer
paperwork to court.
December 18, 2014, I received the filed unlawful detainer in
my court locker and immediately began service attempts at the lot and the
tenant’s last known home address in Chula Vista.
December 22, 2014, after attempting service multiple times
at both the lot and the tenant’s last known address in Chula Vista, I send Ms.
[redacted] an Application and Order to Post via docusign so service of the
unlawful detainer can be done by posting.
December 23, 2014, Application and Order to Post submitted
to court.
January 2, 2015, I receive the order to post back from court
and immediately went out to the lot and posted the unlawful detainer as well as
sent a copy certified mail to the lot address in order to completely follow CCP
415.46.
January 13, 2015, Ms. [redacted]’s husband informs me that
their tenant filed an answer. Ms. [redacted] and her husband send me multiple
emails asking questions regarding the case, the timeline for trial and what
happens next. I responded by letting them know I will submit the request for
trial form and that the hearing will be set within 20 days of me submitting the
form to court.
January 21, 2015, I received the Request for Trial for back
from court and immediately notified Ms. [redacted] that her hearing was set for
February 2, 2015. In the email I give Ms. [redacted] specific details of the
court address, which department to go to and the time of the hearing. I stated,
“if you would like attorney representation..”, and I offered the phone number
to an attorney that would be able to go for a very reasonable flat rate fee of
$300 if she did not want to go to trial by yourself. Never was it represented
to Ms. [redacted] that hiring an attorney was required, nor even hiring the
attorney I recommended.  Ms. [redacted]
responded back two hours later telling me the date set did not work for her
because she are starting a new job and the date is too short notice. She also ask
me various questions such as, are they forced to hire the attorney I
recommended or could they hire someone else and what happens if they are not
able to attend court themselves? She also ask what additional future costs are
to be expected as well as the next steps in the case. She also states that they
were concerned they were being forced to make decisions and pay unknown fees.
January 22, 2015 at 1:13 am, Ms. [redacted]’s husband wrote me
this email:
 You're doing a poor
job and we're upset with the lack of communication
I emailed you on Jan. 13 asking how this would
affect the cost/timeline. You ignored that email and went ahead with a trial
date with no regard as to whether Angie or I could be there.
 As Angie has surely informed you, the
date does not work. She has a new job starting that day. I'll be caring for our
baby. Neither of us will be able to be there and you want us to pay your
attorney of choice for representation? Shady.
This is not OK [redacted]. You blew us off for a
week. Your lazy performance is causing strife here and if this is not fixed,
we'll post a couple of truthful one-star reviews about how you've treated
us. 
I suppose it's my fault for not pressuring
you, but you really let us down. 
So how can we resolve this? We'll go to the Revdex.com before we pay
your referral attorney. Can you actually communicate with us and schedule a
continuance, perhaps?
I emailed Ms. [redacted]’s husband back at 6:27am and
clarified to him once again that attorney representation is optional and that
is why I clearly stated in the email: “if you would like attorney
representation…”. I even offered to accommodate them by offering to have my
attorney go in ExParte for them to have the trial set for a better date AT NO
CHARGE. I then let her husband know that after doing an archive search of my
emails, I did not see a specific date given to me as to when they would not be
available to go to trial. I even forwarded the specific email proving I did
respond the January 13th inquiry about how the trial is set. Ms.
[redacted] then responded:
My new job is a very
recent development that just transpired. You submitted the request prior
to me receiving the new job offer. We are disappointed in the
way information has been shared
Ms. [redacted] also ask about what fees to expect. I respond:
The fees are on
the last page of the fee agreement you signed back on December 12th. They are
also in the docusign email message when you signed the unlawful detainer. The
only recent change is that the sheriff lockout fee was just increased to $145
at the beginning of the year. This is something I just found out about last
week as I have not scheduled a lockout this year until then. I have
attached the sheriff notification for your reference. Page 3 of the fee
agreement explains that you can represent yourself at trial, hire your own
attorney or take my referral. My clients have always been pleased with working
with Mr. [redacted] and he gets the job done at a very affordable rate. Most
attorneys who appear for landlords just for the trial run between $500 and
$750. I pride myself on being an affordable service because I understand this
is a very delicate and stressful time in my clients' lives, especially
financially. A witness is required to your case whether it be the
listed plaintiff or plaintiff's designated agent at the trial no matter what,
even if you have an attorney. The purpose of the attorney is for clients who do
not feel comfortable talking to the judge one on one or if they do not
understand the court process/procedure.
Ms. [redacted] respond to
my email with this:
Thank you for
your detailed summary. Throughout this whole process, we have known that fees
are associated with steps along the way. We have also been informed that the
steps involved are dependent on outcomes along the process. In other words, one
outcome triggers future possible actions. This is where we have depended on
your services for guidance.
Every time I pointed out that I did do my job in specific ways such as
forwarding Ms. [redacted] emails and pointing out areas in my fee agreement that
she signed, she always responded by saying she already knew, yet, she still
blames me. This makes absolutely no sense at all.
January 28, 2015, Ms. [redacted] and her husband came to my office to meet
Mr. [redacted] and I, as they decided to hire Mr. [redacted] to do their appearance. When
they sat down, they stated that they received a letter from the San Diego Code
Compliance Department informing them that they were not able to use their back
lot for storage or rent it out in that manner as their property is not zoned
for that. They stated they were no longer able to rent it to subsidize their
income. The attorney answered all their questions regarding the trial process
and what to expect. During the appointment they continued to be rude even as
the attorney assured them their case was done without errors and very quickly.
Their attitude and rude demeanor towards me ultimately made the attorney decide
to not represent them at their hearing. Ms. [redacted] then directly looked at me
and told me they meant every word of the email Ms. [redacted]’s husband sent me.
I was horrified and even repeated that they called me “lazy” and “shady” which
is 100% not true of my character as I work 12 to 14 hour days and sometimes
more as I am working on my bachelors and will be in law school in a year.
Before they left, Ms. [redacted] rudely ask me if I was going to finish the work
they already paid me for. I told her that I never had any intention not to and
to call me after their trial to let me know the outcome so I would know how to
prepare the final paperwork needed to get them to possession.
February 2, 2015, I emailed Ms. [redacted] and her husband to see how the
trial went.
February 3, 2015, Ms. [redacted] sent me an email telling me that her
attorney told her that I served her tenant incorrectly by serving it at the
tenant’s last known address in Chula Vista. She let me know that she paid her
new attorney to finish the paperwork for the remainder of the case and that she
wanted a partial refund. I respond to her email reminding her that I had posted
the unlawful detainer to the lot gate which she said she saw at that time. I
also reminded her that I sent the unlawful detainer through certified mail to
the lot address which is also her home address as the lot is behind her home.
She had received the green card in the mail and she herself taped the green
card to the lot gate so her tenant would know he had a certified mailing to
pick up from the post office. I even provided her proof of the court’s
filed/conformed copy of the proof of service on her tenant proving that the
unlawful detainer was never served at the tenant’s previous address in Chula
Vista and that it had always been served at the lot address. Since there was no
merit to Ms. [redacted]’s new attorney’s comment about the error, I would not be
issuing a refund.
Ms. [redacted]’s turnaround in behavior stemmed from being unhappy her
hearing was set for a date in which she started her new job. A date which she
clearly said in her January 22nd email was not known to her even
after the Request for Trial was submitted. She didn’t provide me this
information until I gave her the trial date and then she blamed me. How am I to
accommodate my clients if they do not provide me important information? She
repeatedly acted as if the court costs were hidden fees or offering an attorney
option is me pulling the wool over her eyes so I could swindle her. Everything
was laid out to Ms. [redacted] in the fee agreement she signed when we started
her case. I am always full disclosure with everyone, and Ms. [redacted] and her
husband were no exception. I answer my calls anytime for my clients, respond to
their emails at all hours and provide excellent service which is why I have
stellar reviews. I guess unfortunately it is true in business, you can’t please
everyone even when you do your job perfectly.
Sincerely,
[redacted], UDA

Review: We chose to work with this service due to the glowing reviews on [redacted]. It was the worst mistake we made in an already stressful situation. [redacted] was attentive and polite until she got paid. Then she made rookie mistakes that cost us extra money and made our case vulnerable. My husband and I, being new to the eviction process, asked her multiple times about the process, the timelines involved and the cost. She was vague about her answers always saying the costs and the timelines were predicated on the outcome of the papers she filed. In other words, she would say: "it all depends if he contests or if he (the tenant) doesn't. We just don't know."I found this troubling because regardless of the outcome, she would know what the next steps would be based on those outcomes but she wouldn't give us a full picture example. When we asked for details and more information about the process she gave snippets of info. When we told her she needed to clarify and provide more answers, she got defensive instead of trying to help.The real problems began when our case was scheduled for court. She sent an email late one night and said our court date had been set and said if you want representation, call [redacted]. He charges a flat fee of $300 to appear for you. Nowhere in her referral did she tell us that he has a suspension on his record or disclosed her logic for this recommendation. Since we vetted him and we didn't think we needed a high-powered attorney for our case and we didn't want to start anew we moved ahead to end this ordeal. She scheduled an appointment a week later. At first he said he knew nothing of our case. But, before he took us as clients, he demanded an apology for our email we sent her noting our concerns. We refused and had to pay twice as much for another attorney because she served our tenant wrong in the process and it made our case vulnerable. When I asked for a refund for services not rendered, she refused. We feel she is dishonest and others should be warned.Desired Settlement: We retained a different attorney after our final meeting with her on Jan. 28. Our new attorney discovered that the tenant was served at the wrong address during the eviction process. (She served him at the Chula Vista address, not the one listed in the documents filed with the court). Given her error, poor conduct and the fact that she didn't complete the eviction process (she had yet to file the writ of possession); we asked for a refund for a portion of the $350 we paid and she refused.

Business

Response:

I have attached a copy of what I sent out to your office via certified mail. I have copied and attached the contents of the main letter here as well.

Revdex.comAttn: [redacted]4747 Viewridge Avenue, Ste 200San Diego, CA

92123858-637-6199

May 14, 2015Dear Ms. [redacted], I am in

receipt of your letter dated May 6, 2015.

I have provided a timeline of events that shows what took place during

the time of hire to the time Ms. [redacted] completed her eviction. Ms. [redacted]

is adamant that service of process was completed inaccurately and I have

enclosed a copy of the court’s conformed proof of service showing the eviction

was served at the proper address. I have also enclosed a copy of the signed fee

agreement which notifies my clients of fees and procedures, most specifically

regarding the attorney being optional. Since the beginning of February, Ms.

[redacted] and her husband have been diligently harassing and slandering my name

even after I have proven to them with filed court documents, which are public

record, that their accusations are false. I would appreciate it if your service

can notify Ms. [redacted] that making continual public and false accusations are

slanderous and have legal consequences. I do an excellent and precise job for

my clients and their case followed nothing less than my protocol.

Timeline of Events:December 5, 2014, Ms. [redacted]’s husband, contacted me to

start an eviction on a tenant who rented the back lot of their home. Their

tenant was delinquent in rent so they needed a 3 Day Notice to Pay Rent or Quit

and since the tenant had been renting the location for over 2 years, he is

protected under the City of San Diego “Just Cause” Ordinance so the ordinance

and reason needed to be cited on the 3 Day Notice and a separate “Notice to

Tenant” needed to be served along with the 3 Day to completely cover all bases.

December 6, 2014, Ms. [redacted]’s husband emailed me over the

requested paperwork to start the notices.December 7, 2014, I prepared the notices and sent them to

Ms. [redacted] through docusign to review and sign.December 8, 2014, Ms. [redacted] signed the notice and I went

out to your property that evening to post the notice on the lot. December 11, 2014, the notice expired, Ms. [redacted]’s tenant

did not pay or vacate and she requested I send over the court paperwork. I

prepared the paperwork and sent it to Ms. [redacted] via docusign which Ms.

[redacted] did not complete and make payment until December 14, 2014.December 15, 2014, I submitted the unlawful detainer

paperwork to court.December 18, 2014, I received the filed unlawful detainer in

my court locker and immediately began service attempts at the lot and the

tenant’s last known home address in Chula Vista.December 22, 2014, after attempting service multiple times

at both the lot and the tenant’s last known address in Chula Vista, I send Ms.

[redacted] an Application and Order to Post via docusign so service of the

unlawful detainer can be done by posting. December 23, 2014, Application and Order to Post submitted

to court.January 2, 2015, I receive the order to post back from court

and immediately went out to the lot and posted the unlawful detainer as well as

sent a copy certified mail to the lot address in order to completely follow CCP

415.46.January 13, 2015, Ms. [redacted]’s husband informs me that

their tenant filed an answer. Ms. [redacted] and her husband send me multiple

emails asking questions regarding the case, the timeline for trial and what

happens next. I responded by letting them know I will submit the request for

trial form and that the hearing will be set within 20 days of me submitting the

form to court.January 21, 2015, I received the Request for Trial for back

from court and immediately notified Ms. [redacted] that her hearing was set for

February 2, 2015. In the email I give Ms. [redacted] specific details of the

court address, which department to go to and the time of the hearing. I stated,

“if you would like attorney representation..”, and I offered the phone number

to an attorney that would be able to go for a very reasonable flat rate fee of

$300 if she did not want to go to trial by yourself. Never was it represented

to Ms. [redacted] that hiring an attorney was required, nor even hiring the

attorney I recommended. Ms. [redacted]

responded back two hours later telling me the date set did not work for her

because she are starting a new job and the date is too short notice. She also ask

me various questions such as, are they forced to hire the attorney I

recommended or could they hire someone else and what happens if they are not

able to attend court themselves? She also ask what additional future costs are

to be expected as well as the next steps in the case. She also states that they

were concerned they were being forced to make decisions and pay unknown fees. January 22, 2015 at 1:13 am, Ms. [redacted]’s husband wrote me

this email: You're doing a poor

job and we're upset with the lack of communicationI emailed you on Jan. 13 asking how this would

affect the cost/timeline. You ignored that email and went ahead with a trial

date with no regard as to whether Angie or I could be there. As Angie has surely informed you, the

date does not work. She has a new job starting that day. I'll be caring for our

baby. Neither of us will be able to be there and you want us to pay your

attorney of choice for representation? Shady.This is not OK [redacted]. You blew us off for a

week. Your lazy performance is causing strife here and if this is not fixed,

we'll post a couple of truthful one-star reviews about how you've treated

us. I suppose it's my fault for not pressuring

you, but you really let us down. So how can we resolve this? We'll go to the Revdex.com before we pay

your referral attorney. Can you actually communicate with us and schedule a

continuance, perhaps?I emailed Ms. [redacted]’s husband back at 6:27am and

clarified to him once again that attorney representation is optional and that

is why I clearly stated in the email: “if you would like attorney

representation…”. I even offered to accommodate them by offering to have my

attorney go in ExParte for them to have the trial set for a better date AT NO

CHARGE. I then let her husband know that after doing an archive search of my

emails, I did not see a specific date given to me as to when they would not be

available to go to trial. I even forwarded the specific email proving I did

respond the January 13th inquiry about how the trial is set. Ms.

[redacted] then responded:My new job is a very

recent development that just transpired. You submitted the request prior

to me receiving the new job offer. We are disappointed in the

way information has been shared

Ms. [redacted] also ask about what fees to expect. I respond:

The fees are on

the last page of the fee agreement you signed back on December 12th. They are

also in the docusign email message when you signed the unlawful detainer. The

only recent change is that the sheriff lockout fee was just increased to $145

at the beginning of the year. This is something I just found out about last

week as I have not scheduled a lockout this year until then. I have

attached the sheriff notification for your reference. Page 3 of the fee

agreement explains that you can represent yourself at trial, hire your own

attorney or take my referral. My clients have always been pleased with working

with Mr. [redacted] and he gets the job done at a very affordable rate. Most

attorneys who appear for landlords just for the trial run between $500 and

$750. I pride myself on being an affordable service because I understand this

is a very delicate and stressful time in my clients' lives, especially

financially. A witness is required to your case whether it be the

listed plaintiff or plaintiff's designated agent at the trial no matter what,

even if you have an attorney. The purpose of the attorney is for clients who do

not feel comfortable talking to the judge one on one or if they do not

understand the court process/procedure.

Ms. [redacted] respond to

my email with this:

Thank you for

your detailed summary. Throughout this whole process, we have known that fees

are associated with steps along the way. We have also been informed that the

steps involved are dependent on outcomes along the process. In other words, one

outcome triggers future possible actions. This is where we have depended on

your services for guidance.

Every time I pointed out that I did do my job in specific ways such as

forwarding Ms. [redacted] emails and pointing out areas in my fee agreement that

she signed, she always responded by saying she already knew, yet, she still

blames me. This makes absolutely no sense at all. January 28, 2015, Ms. [redacted] and her husband came to my office to meet

Mr. [redacted] and I, as they decided to hire Mr. [redacted] to do their appearance. When

they sat down, they stated that they received a letter from the San Diego Code

Compliance Department informing them that they were not able to use their back

lot for storage or rent it out in that manner as their property is not zoned

for that. They stated they were no longer able to rent it to subsidize their

income. The attorney answered all their questions regarding the trial process

and what to expect. During the appointment they continued to be rude even as

the attorney assured them their case was done without errors and very quickly.

Their attitude and rude demeanor towards me ultimately made the attorney decide

to not represent them at their hearing. Ms. [redacted] then directly looked at me

and told me they meant every word of the email Ms. [redacted]’s husband sent me.

I was horrified and even repeated that they called me “lazy” and “shady” which

is 100% not true of my character as I work 12 to 14 hour days and sometimes

more as I am working on my bachelors and will be in law school in a year.

Before they left, Ms. [redacted] rudely ask me if I was going to finish the work

they already paid me for. I told her that I never had any intention not to and

to call me after their trial to let me know the outcome so I would know how to

prepare the final paperwork needed to get them to possession.February 2, 2015, I emailed Ms. [redacted] and her husband to see how the

trial went.February 3, 2015, Ms. [redacted] sent me an email telling me that her

attorney told her that I served her tenant incorrectly by serving it at the

tenant’s last known address in Chula Vista. She let me know that she paid her

new attorney to finish the paperwork for the remainder of the case and that she

wanted a partial refund. I respond to her email reminding her that I had posted

the unlawful detainer to the lot gate which she said she saw at that time. I

also reminded her that I sent the unlawful detainer through certified mail to

the lot address which is also her home address as the lot is behind her home.

She had received the green card in the mail and she herself taped the green

card to the lot gate so her tenant would know he had a certified mailing to

pick up from the post office. I even provided her proof of the court’s

filed/conformed copy of the proof of service on her tenant proving that the

unlawful detainer was never served at the tenant’s previous address in Chula

Vista and that it had always been served at the lot address. Since there was no

merit to Ms. [redacted]’s new attorney’s comment about the error, I would not be

issuing a refund.Ms. [redacted]’s turnaround in behavior stemmed from being unhappy her

hearing was set for a date in which she started her new job. A date which she

clearly said in her January 22nd email was not known to her even

after the Request for Trial was submitted. She didn’t provide me this

information until I gave her the trial date and then she blamed me. How am I to

accommodate my clients if they do not provide me important information? She

repeatedly acted as if the court costs were hidden fees or offering an attorney

option is me pulling the wool over her eyes so I could swindle her. Everything

was laid out to Ms. [redacted] in the fee agreement she signed when we started

her case. I am always full disclosure with everyone, and Ms. [redacted] and her

husband were no exception. I answer my calls anytime for my clients, respond to

their emails at all hours and provide excellent service which is why I have

stellar reviews. I guess unfortunately it is true in business, you can’t please

everyone even when you do your job perfectly.

Sincerely,[redacted], UDA

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Ms. [redacted],

In response to [redacted]’ comments:

[redacted] continues to state that she has proof that the

eviction was served at the proper address. Our contention is that her attempt to serve the tenant in person was wrong. [redacted]

filed paperwork in court that included the tenant’s San Diego address but she

physically tried to serve him in person at his Chula Vista address. This error

was noted in the court documents and made our case vulnerable, as a licensed

attorney later pointed out.

Our complaint with respect to her recommendation for attorney

representation has nothing to do with the fact that this was optional. Our

complaint has to do with the fact that she recommended an individual by only

providing his name and phone number and no other qualifiers or disclosing that

he had a suspension on his record. Her

comments up until that point were that this was only optional and if we were

interested, we would need to pay $300 cash. This is not standard business

practice and is not acceptable by our standards as trusting clients.

We have noted our displeasure with her performance all along

and asked for better results as is our right as a paying customer. Since

February, we have posted reviews on [redacted], which is where we learned about San

Diego County Evictions and Elite Legal Services, and we have reported this to

the Revdex.com. There has not been any diligent harassment or slandering other than reporting

our side as we see it.

We do not dispute the timeline of events. [redacted] is mistaken

however in her summary. She notes that on December 18, she began attempts at

the tenant’s last known home address but she filed paperwork with the court

that stated his home address was in San Diego, an address she did not attempt

to locate. [redacted] was furnished with two lease agreements that each had

different addressed. She looked up the old address and attempted to serve the

tenant there, in Chula Vista. But did not attempt to locate him at the address

listed on the latest lease agreement which is the document she filed with the

court.

[redacted] states that she notified us immediately that trial

had been sent when in fact, [redacted] notified us at 9:45 p.m. that the date had

been set. The court closes at 5 p.m.

On

Jan 21, 2015, at 9:45 PM, [redacted] wrote:

Hi [redacted],

Your trial is set for 2-2-15 at 8:30 am in Dept * at [redacted] W

[redacted], 2nd floor, San Diego, Ca [redacted]. If you would like attorney

representation, please call [redacted] at 619-209-8978.

He charges a flat rate of $300 to appear for you.

--

Sincerely,

Elite Legal Solutions

San Diego County Evictions

[redacted] Direct

[redacted] Fax

www.[redacted].com

www.sandiegocountyeviction.com

[redacted]@elitelegalsolutions.com

[redacted]@sandiegocountyeviction.com

My complete response to [redacted] was:

From: [redacted] <angiem[redacted]@gmail.com>

Date:

Wed, Jan 21, 2015 at 11:04 PM

Subject:

Re: Trial date set

To:

[redacted] <pammy.[redacted]@gmail.com>

[redacted],

This date does not work for me. I am starting a new job that

day at that time and I cannot be in court. I realize that the court sets these

dates but we need more information ahead of time so that we know what our

options are. More than a week ago, Alan asked how the trial affected the

timeline and cost of this process and we never heard a response.

For instance:

1) What happens if I can't be there? Alan watches our

daughter and she isn't allowed in court. This short notice presents a challenge

because we don't have a sitter who can watch her on short notice.

2) Are we forced to select [redacted] or can we choose an attorney of our

choice?

3) The documents are in my name but I likely won't be able

to attend court any time in the near future does that hurt our case?

Can you please answer all these questions including the

remaining steps and costs so that we can plan ahead? At this point, I'm

concerned that we aren't being fully provided with the necessary information

and we are being forced to make decisions that come with unknown fees on short

notice.

Thank you,

It is true that my husband sent an angry email to [redacted]

demanding information and letting her know her lack of communication was a

problem for us. Our complaints were rooted in the fact that [redacted] stated she

did not know we had concerns over the date when in fact we had asked repeatedly

“what comes next” and wanted specific information so that we could plan and be

prepared. More importantly, [redacted] fails to acknowledge that her referral omitted

important information relevant to the attorney’s past that clients would want to

know. She made sure to say representation was optional and stated $300, but she did not disclose any information other than

that. She did not even refer us to the California Bar Association where we

could find information for ourselves.

[redacted]’s response to this claim also cherry picks on our dialogue. The

complete copy of my email response to her on January 22nd is as follows:

From: [redacted] <angiem[redacted]@gmail.com>

Date:

Thu, Jan 22, 2015 at 10:04 AM

Subject:

Re: [redacted] Gaehner

response to eviction

To:

[redacted] <pammy.[redacted]@gmail.com>,

Alan Schnepf <[email protected]>

[redacted],

My new job is a very recent development that just

transpired. You submitted the request prior to me receiving the new job

offer. We are disappointed in the way information has been shared.

For example, we still don't have answers as to what steps (and fees)

remain in this process - a question both Alan and I have asked in multiple

emails. And, you did not disclose in your referral that [redacted] has a suspension on

his record. It would have been helpful to know this information on January 13

in order for us to determine our best options for representation.

Having said that, Alan and I do appreciate you trying to

accommodate our scheduling conflicts with the trial date and would rather move

ahead with the date set in order to avoid prolonging this process.

Since no information was provided on [redacted] other than his name and number, I

called him to get more background on his experience. Both Alan and I feel

his full disclosure buys him some credibility and we are okay with

proceeding with him on this case which should be easily resolved following

the proper procedures. Alan will also be there on Feb. 2 in case [redacted]

shows up and makes up false claims. We will find trusted child care for

that morning.

In the meantime, can you please detail what comes next in

terms of cost and timelines so that we can get back on track?

Thank you,

[redacted]’s response states that she was providing

adequate information, but that was not the case as we experienced it. As I

noted in my email below, [redacted] did not provide a detailed account until we

demanded it after several failed requests on my and my husband’s behalf. And, as

you can see from my COMPLETE (not [redacted]’s excerpted) email response, we were

still requesting further direction from her even after having stated not enough

information had been shared.

From: [redacted] <angiem[redacted]@gmail.com>

Date:

Thu, Jan 22, 2015 at 1:30 PM

Subject:

Re: [redacted] Gaehner response

to eviction

To:

[redacted] pammy.[redacted]@gmail.co

Thank you for your detailed summary.

Throughout this whole process, we have known that fees are associated with

steps along the way. We have also been informed that the steps involved are

dependent on outcomes along the process. In other words, one outcome triggers

future possible actions. This is where we have depended on your services for

guidance.

Our discontent lies in that we have

asked for further clarification and we have only received

snippets of information in the form of very brief emails from you. This is the

first email that outlines a detail account of what the

documents and process entail.

Based on our service agreement, we

have paid for your services to file several documents, including the upcoming

Writ of Possession which you mentioned in your email. At this point, we have

paid roughly $600 for these services and are too far along in the process to

turn back or to seek professional help from others.

As I noted earlier today, despite

our displeasure, we want to proceed to finish this process. What comes next? Do

we contact [redacted]

and hire him on as an attorney? Will the two of you coordinate a meeting? Do

you hire him on our behalf for the stated service fee of $300?

Please advise.

Thank you.

On January

28, my husband, 1-year-old and I arrived at her office at 12:30 to go over our

case. [redacted] and her recommended attorney had been meeting prior to our

arrival. When the attorney greeted us he said “I know nothing about your case.”

We filled him in and provided documentation as [redacted] made copies for him.

It is

important to note that during our discussion, we mentioned to the attorney that

we had received notice from the city that our property was not zoned for

renting that lot. The city did not penalize us as we were already in the process of voluntarily evicting

this tenant. We also had this rental as SUPPLEMENTAL income – NOT SUBSIDIZED

income.

After about

an hour of talking about our case, the point came at which we needed to retain

him as our attorney. We had cash in hand and asked what we needed to do to do

that and the attorney said “It came to my attention that an email was sent to

[redacted] that hurt her feelings. I will only represent you as clients if you

offer her an apology.” We were aghast and refused.

[redacted] fails

to mention in her response that she prepped the attorney about our email

exchanges but provided him no real information about our eviction before we

arrived. The attorney did not decide to not take us on as clients as she stated. He said he would do so if we apologized. We chose not to hire him based on his request which we feel was inappropriate. I told the attorney that his right to choose clients was fair but that

we would be paying him to represent us – not [redacted] – and that by his own

admission, he knew nothing of what had transpired. We maintained that [redacted]’s

performance was poor from our experience and we were at no point going to be

making any kind of apology as we had paid for services that we felt she had done

very poorly.

We were not

rude. Despite our differences leading up to the meeting, we were polite and

greeted both of them properly. At times, I even stepped out to the lobby so

that our 1-year-old would not cause disruptions and the conversation could be

heard peacefully.

Since [redacted]

scheduled the meeting three days before our scheduled court date, we had to

search for a reputable attorney something we believe was likely planned to

jeopardize our case or force us into an apology.

As [redacted] has

by her own admission stated, she had yet to complete filing of paperwork which

we had paid for in advance in order for us to take possession of the lot.

Since our new

attorney discovered the errors in her attempt to serve notice, and he had

agreed to complete the process for us, I requested a refund for the portion of

work [redacted] had yet to complete. She refused stating again that she posted the

notice on the lot. She is missing the point that her attempts BEFORE the notice

was posted on the lot are what is in question.

To say our

discontent lies with a scheduling conflict is silly as you can tell from my

noted emails above. We believe [redacted] follows business practices that any

reasonable client would call into question and our [redacted] review as our Revdex.com

complaint are legitimate ways to shed light on our experience.

Regards,

Business

Response:

It is called doing diligence and locating the tenant at the last known residence address to attempt to serve personally. Ms. [redacted]'s tenant rented a lot, personal service would have been difficult as the tenant had no specific times when he came and went. I never charged Ms. [redacted] any additional fees to even attempt at the last known home address, I did it as a courtesy because if I was successful in competing personal service then the tenant would have had a shorter time to answer the complaint which would ultimately benefits Ms. [redacted]'s case. Ms. [redacted] continues to change her story, she first sticks to the idea that I served the unlawful detainer at an entirely different address, then when I furnish the proof of service to disprove her accusations then she says that since my due diligence needed to get the Application and Order to Post states I attempted service at the rental property ALONG with the last known residence address, she decides to say this is what could have caused her to loose her case. The thing that I initially explained to Ms. [redacted] is that a tenant can create a defense that all efforts were not made to contact him in order to serve the unlawful detainer on him. Since I wanted my client to have the best case possible, I went the extra mile to show the court we also tried to contact him at the only residence address we had on him for that time. As far as the time I notified Ms. [redacted] of her hearing date, I notified her at the first opportunity I had the day I received the filed Request for Trial back in my court locker. I am a small business, I work around the clock and if I have to work till midnight to get through all my day's paperwork to keep my client's up to date with what is going on in their cases then I will. I get up everyday at 5:45 am and I work through to Midnight or later everyday. All but ONE of my clients in the over 300 evictions I have worked on appreciate my hard work, dedication and expertise.If I have to provide a copy of all email communications between Ms. [redacted], her husband and I along with a copy of all filed documents in her case to prove that my accounts of what took place in this matter are true to every account the way I state it to be, then I will. I do not appreciate Ms. [redacted] slandering my good name and reputation, and at this point I will begin to put together an action of slander against her and her husband if she does not stop. I take this very serious as this is the way that I make a living, keep a roof over my head, food in my fridge, clothes on my back, my employees paid, gas in my car and the list goes on and on... Ms. [redacted] acts as if she lost her case, what she fails to mention is that she struck up a move-out agreement with her tenant. She never even tried the case before the judge. Her hearing was on February 2, 2015 and the move out date was signed as February 16, 2015. That move out date is a whole lot sooner than when the sheriff would have ever been out there to complete the lockout as it usually take about a week to get the writ back filed from court after the hearing, then you have to go to the sheriff to initiate the lockout. The sheriff takes about a week and a half or so to post the 5 day notice for the tenant to pack up and leave, then five days later, the sheriff will do the lockout. Most attorneys push for a stipulated agreement with a move out date at the trial rather than trying the case before the judge because they are able to get the tenant out sooner then when the sheriff can even do it. I have attached a few documents to show the accuracy of my statements in this response and the last.