Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [This is just more lies.When I went back the next morning, I was treated like I had the plaqueThey never offered to buy the bike backThey wouldn't even discuss their changes on the credit applicationDays later, When it was finally discussed and shown, they still did nothing about itI have not changed my terms at all, and in good faith I have not even ridden the motorcycle except for mile, to my original destinationHow have my accusations become more outlandish, I have stayed constant the whole timeThey overstated my income by times the actual amount on the original hand written applicationI have asked for a copy of the original handwritten application, which they have yet to produceThe sale is bogus and the loan is fraudI have been to other banks, talked to loan officers and there is noway way I qualify for this transactionThis sale and loan are fraudulent I will no longer discuss this complaint with anyone else from the Company except either the Owner [redacted] or the Gen Mgr [redacted] via the Revdex.com with proof they are who they say they areI doubt either gentlemen know about this fraudulent transaction.] Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
None of this is true This customer can be invited in at anytime to discuss in person We told her that we would buy the bike back from her, and how much she would have to pay to complete that transaction She's aware She contacted HD corporate consumer affairs and they did an investigation and found we did nothing wrong The customer first told us that bikers were after her and she had to return the bike Then days later it became that we lied on her credit application and got her a bike she couldn't afford The fit specialist, who is a decorated Marine Corp veteran, transcribed exactly what the customer told him on the credit application She was presented the contract to sign that discloses her rate and monthly payment She signed the paperwork, and rode home happy If the concern here is that she can't afford the bike that she agreed to pay for, we're more than willing to work with her She needs to come into the store and we'll layout the buyback procedure just as we did before
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will...
wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[This is just more lies.When I went back the next morning, I was treated like I had the plaque. They never offered to buy the bike back. They wouldn't even discuss their changes on the credit application. Days later, When it was finally discussed and shown, they still did nothing about it. I have not changed my terms at all, and in good faith I have not even ridden the motorcycle except for 2 mile, to my original destination. How have my accusations become more outlandish, I have stayed constant the whole time. They overstated my income by 2.5 times the actual amount on the original hand written application. I have asked for a copy of the original handwritten application, which they have yet to produce. The sale is bogus and the loan is fraud. I have been to other banks, talked to loan officers and there is noway way I qualify for this transaction. This sale and loan are fraudulent. I will no longer discuss this complaint with anyone else from the Company except either the Owner [redacted] or the Gen Mgr [redacted] via the Revdex.com with proof they are who they say they are. I doubt either gentlemen know about this fraudulent transaction.]
Regards,
[redacted]
Everything this customer is accusing us of is unfounded and not true. Our staff sold her the bike, she willingly signed all the contracts, and rode her bike home. This is a case of buyer's remorse, and there's no cooling off period in California so she owns the bike. My Sales...
Manager discussed buying the bike back with her afterwards, which she agreed to, then changed the terms and each time contact was made the accusations became further and further outlandish.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [This is just more lies.When I went back the next morning, I was treated like I had the plaqueThey never offered to buy the bike backThey wouldn't even discuss their changes on the credit applicationDays later, When it was finally discussed and shown, they still did nothing about itI have not changed my terms at all, and in good faith I have not even ridden the motorcycle except for mile, to my original destinationHow have my accusations become more outlandish, I have stayed constant the whole timeThey overstated my income by times the actual amount on the original hand written applicationI have asked for a copy of the original handwritten application, which they have yet to produceThe sale is bogus and the loan is fraudI have been to other banks, talked to loan officers and there is noway way I qualify for this transactionThis sale and loan are fraudulent I will no longer discuss this complaint with anyone else from the Company except either the Owner [redacted] or the Gen Mgr [redacted] via the Revdex.com with proof they are who they say they areI doubt either gentlemen know about this fraudulent transaction.] Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
None of this is true This customer can be invited in at anytime to discuss in person We told her that we would buy the bike back from her, and how much she would have to pay to complete that transaction She's aware She contacted HD corporate consumer affairs and they did an investigation and found we did nothing wrong The customer first told us that bikers were after her and she had to return the bike Then days later it became that we lied on her credit application and got her a bike she couldn't afford The fit specialist, who is a decorated Marine Corp veteran, transcribed exactly what the customer told him on the credit application She was presented the contract to sign that discloses her rate and monthly payment She signed the paperwork, and rode home happy If the concern here is that she can't afford the bike that she agreed to pay for, we're more than willing to work with her She needs to come into the store and we'll layout the buyback procedure just as we did before
We spoke with Mr*** and have resolved the issue He is happy with the resolution
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will...
wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[This is just more lies.When I went back the next morning, I was treated like I had the plaque. They never offered to buy the bike back. They wouldn't even discuss their changes on the credit application. Days later, When it was finally discussed and shown, they still did nothing about it. I have not changed my terms at all, and in good faith I have not even ridden the motorcycle except for 2 mile, to my original destination. How have my accusations become more outlandish, I have stayed constant the whole time. They overstated my income by 2.5 times the actual amount on the original hand written application. I have asked for a copy of the original handwritten application, which they have yet to produce. The sale is bogus and the loan is fraud. I have been to other banks, talked to loan officers and there is noway way I qualify for this transaction. This sale and loan are fraudulent. I will no longer discuss this complaint with anyone else from the Company except either the Owner [redacted] or the Gen Mgr [redacted] via the Revdex.com with proof they are who they say they are. I doubt either gentlemen know about this fraudulent transaction.]
Regards,
[redacted]
Everything this customer is accusing us of is unfounded and not true. Our staff sold her the bike, she willingly signed all the contracts, and rode her bike home. This is a case of buyer's remorse, and there's no cooling off period in California so she owns the bike. My Sales...
Manager discussed buying the bike back with her afterwards, which she agreed to, then changed the terms and each time contact was made the accusations became further and further outlandish.