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San Diego Hotlimos and Party Bus

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Reviews San Diego Hotlimos and Party Bus

San Diego Hotlimos and Party Bus Reviews (5)

Dear Revdex.com,The date I paid the $deposit for transportation services to Diego Party Bus was on April 7, Diego Party Bus was contracted to take my daughter's wedding party to and from the Naval Base PtLoma on June 27, which the understanding that Diego Party Bus would acquired base access authorization to enter the base Diego Party Bus did not receive the authorized base access so this company is unable to provide the services which I contracted for I have requested multiples times from Diego Party Bus to refund my deposit They have not responded to my requestSee attached letter that was sent on June 9, to Diego Party Bus

Hello,We recently received notification of a complaint from a customerFirst, I would like to ask for the Revdex.com to change the name of the company you have on file*** *** is no longer an employee with this company and it is not ***'s Limousine Service, that is another limousine companyAny other complaints made to the Revdex.com under that name should be forwarded to that company and should not be linked with usOur TCP # is 30301-B and we are Diego Party Bus and Limos.When you search Diego Party Bus on the site it comes up as Diego Party Bus aka ***s Limousine Service, we need that aka to be Diego Party Bus and Limos as that is our DBAAs for the complaint filed, unfortunately Ms*** *** was a customer of oursWhen we spoke to *** *** we informed her that as many of our customers we would be happy to provide driver's names and phone number so that they can get access to the naval baseWe have worked with multiple bases before and have never had an issue with this beforeWe accommodated Ms*** multiple requests including a break in the schedule that would require the vehicle to stay with them more hours then we charged her forPrior to the reservation date we got an email with the information requiredWe informed Ms*** that one of the documents had an error and would not openAs for the document for the driver's information it asked for the drivers SSIUnfortunately, we cannot provide that information for privacy and security reasonsWe asked Ms*** to ask the naval base if that was necessary because we always provided clients with drivers name and license numberShe told us that if we didn't provide the information that she would cancelWe asked her to work with us by informing her that we can provide a full drivers list and she was still unsatisfiedAs a result the deadline date passed and she asked us for her depositOur contract, which she signed states that deposits are nonrefundable but because of this situation we provided her a full refund of the Please let us know if this complaint is now closedIf you have any question please give me a call at 619.***. -- Diego Party Bus(619) 566-6636www.diegopartybus.com

Hello,
We recently received notification of a complaint from a customerFirst, I would like to ask for the Revdex.com to change the name of the company you have on file*** *** is no longer an employee with this company and it is not ***'s Limousine Service, that is another limousine companyAny other complaints made to the Revdex.com under that name should be forwarded to that company and should not be linked with usOur TCP # is 30301-B and we are Diego Party Bus and Limos.When you search Diego Party Bus on the site it comes up as Diego Party Bus aka ***s Limousine Service, we need that aka to be Diego Party Bus and Limos as that is our DBAAs for the complaint filed, unfortunately Ms*** *** was a customer of oursWhen we spoke to *** *** we informed her that as many of our customers we would be happy to provide driver's names and phone number so that they can get access to the naval baseWe have worked with multiple bases before and have never had an issue with this beforeWe accommodated Ms*** multiple requests including a break in the schedule that would require the vehicle to stay with them more hours then we charged her forPrior to the reservation date we got an email with the information requiredWe informed Ms*** that one of the documents had an error and would not openAs for the document for the driver's information it asked for the drivers SSIUnfortunately, we cannot provide that information for privacy and security reasonsWe asked Ms*** to ask the naval base if that was necessary because we always provided clients with drivers name and license numberShe told us that if we didn't provide the information that she would cancelWe asked her to work with us by informing her that we can provide a full drivers list and she was still unsatisfiedAs a result the deadline date passed and she asked us for her depositOur contract, which she signed states that deposits are nonrefundable but because of this situation we provided her a full refund of the Please let us know if this complaint is now closedIf you have any question please give me a call at 619.***.
--
Diego Party Bus
(619) 566-www.diegopartybus.com

Dear Revdex.com,
The date I paid the $deposit for transportation services to Diego Party Bus was on April 7, 2015. Diego Party Bus was contracted to take my daughter's wedding party to and from the Naval Base PtLoma on June 27, which the understanding that Diego Party Bus would
acquired base access authorization to enter the base. Diego Party Bus did not receive the authorized base access so this company is unable to provide the services which I contracted for. I have requested multiples times from Diego Party Bus to refund my deposit. They have not responded to my requestSee attached letter that was sent on June 9, to Diego Party Bus

Dear Revdex.com,The date I paid the $150 deposit for transportation services to Diego Party Bus was on April 7, 2015.  Diego Party Bus was contracted to take my daughter's wedding party to and from the Naval Base Pt. Loma on June 27, 2015 which the understanding that Diego Party Bus would acquired...

base access authorization to enter the base.  Diego Party Bus did not receive the authorized base access so this company is unable to provide the services which I contracted for.  I have requested multiples times from Diego Party Bus to refund my deposit.  They have not responded to my request. See attached letter that was sent on June 9, 2015 to Diego Party Bus.

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Address: 140 W Bradley Ave, El Cajon, California, United States, 92020

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