San Fernando Pediatrics & Urgent Care Reviews (%countItem)
San Fernando Pediatrics & Urgent Care Rating
Address: 107 N Maclay Ave, San Fernando, California, United States, 91340
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My husband and I went to take an antibody test for covid 19 My husband I went for the coronavirus antibody test. Prior to making our appointment, the office confirmed $85 for each test after confirming this with our insurance. We went for our appointment. They made us park in a back of a building. Please note their medical office has no signage and I cannot confirm if this was a doctors office. Staff was extremely unprofessional and seemed to care about payment rather than anything else. Two weeks later, we get a call from an extremely rude unprofessional woman aggressively telling us insurance will not pay and we are now responsible and can make a cash payment of $113. We said absolutely not. You guaranteed $85 per person which is why we came to you. To my dismay, we woke up this morning and without our consent or permission they charged our credit card another $500. We will be contacting the Revdex.com to report them and disputing this charge. We have heard there are scammers taking advantage of people during this crisis. BEWARE of this clinic.
Product_Or_Service: Antibody test
Account_Number: Our insurance
Billing Adjustment Firstly, I don't know this is a proper medical facility pls research upon this immediately secondly, I expect $500 returned to me immediately charge took place unlawfully and without my permission they even called last night suggesting they will take cash payment in addition of $100! This is a corrupt business and practice and I don't believe they are a legitimate business they must be investigated immediately
Patient's insurance initially denied their claim to cover the cost of their visit and according to the signed agreement with the patient, the billing department charged the credit card on file to cover the cost of the patient's visit. With our joint efforts the patient and our clinic was able to persuade their insurance company to cover the cost of their visit. Therefore the patient ended up receiving a full refund after their insurance made payments. The matter has been resolved. We spoke with the patient and she stated that she will withdraw this complaint. We are submitting this response because the deadline to submit was today. Thanks.
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