San Juan Health Partners Reviews (5)
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San Juan Health Partners Rating
Address: 555 South Schwartz Avenue, Farmington, New Mexico, United States, 87401
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[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] & [redacted]
Complaint: ***
I am rejecting this response because:*** DOB is ***Did not see any to respond with this information after clicking linkCould only say "accept" or "reject", but no place for comment.BTW, *** is over 18, so does that create another roadblock, per their response?
Regards,
*** & *** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
HIPAA form is signed by *** ** ***. Consumer appears to be *** ***. I don't have a date of birth for consumer and have multiple patients in our system with that name. I am unable to identify the patient without a date of birth and cannot accept this HIPAA form if the
consumer is over the age of
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted] & [redacted]
The supervisor spoke to the patient, [redacted] on 08/29/2016 bout receiving a bill 6 months later. The insurance had previously processed the claim incorrectly, we were waiting for them to reprocess the claim correctly before billing the patient. The insurance reprocessed the claim on 07/29/2016 and a statement went to the patient in August 2016. We apologized for the lateness but wanted it to be processed correctly by the insurance plan, after explaining this process the patients was satisfied. thank you for this opportunity. Kim B[redacted]Clinic Billing Office Director