San Lorenzo Bikinis, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meHowever, I am a bit confusedYesterday I received an email from San Lorenzo, telling me that my order had been canceledI'm just wondering which resolution I will be receivingCanceled order as stated in the email, or will I be receiving my merchandise as stated by San Lorenzo through the Revdex.com? Thank you for your time and attention Sincerely, [redacted] ***

On behalf of San Lorenzo Bikinis, we sincerely apologize for this event and that it escalated to this point We want to ensure the most optimal customer service possible, and since it was our error, we will be providing the merchandise *** purchased, at the price she originally
paid.Thank you so much for bringing this issue to our attention and we will assure our customers this will not happen again.Sincerely,Customer Service DepartmentSan Lorenzo Bikinis Corporate Office*** *** ***
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On behalf of San Lorenzo Bikinis, we sincerely apologize for this event and that it escalated to this point We want to ensure the most optimal customer service possible, and since it was our error, we will be providing the merchandise *** purchased, at the price she originally
paidThank you so much for bringing this issue to our attention and we will assure our customers this will not happen againSincerely,
Customer Service Department
San Lorenzo Bikinis Corporate Office
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*** *** *** *** *** *** *** *** *** ***Hi ***!I attempted to reach out to this customer to respond to
the situation, but it bounced back to me. I just want to make sure he isn't forgotten about!Thank you so muchStephanie
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*** *** *** *** *** ***Aloha ***, Hope this email finds you well I wish I could be writing under better circumstances.I wanted to reach out and apologize for the experience you had in our Paia, Maui store last month The performance of our sales associate was completely unacceptable, and I'm so sorry you did not receive an apology sooner That sales associate was just recently hired, and had the promo deals confused that day This of course is no excuse, and not your fault in anyway I am extremely disappointed in the fact that she turned you away, as you were angry, and you had every right to be. May I have your address to send you a token of our appreciation? I sincerely apologize again, we truly appreciate your bringing this to our attention, as we addressed this issue and repercussions directly with the entire staff Thank you so much. StephanieStephanie B***Director of OperationsSan Lorenzo Bikinis***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, I am a bit confused. Yesterday I received an email from San Lorenzo, telling me that my order had been canceled. I'm just wondering which resolution I will be receiving. Canceled order as stated in the email, or will I be receiving my merchandise as stated by San Lorenzo through the Revdex.com? 
Thank you for your time and attention.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, I am a bit confused. Yesterday I received an email from San Lorenzo, telling me that my order had been canceled. I'm just wondering which resolution I will be receiving. Canceled order as stated in the email, or will I be receiving my merchandise as stated by San Lorenzo through the Revdex.com? Thank you for your time and attention.
Sincerely,
[redacted]

[redacted] 
[redacted]
[redacted]
[redacted]Hi [redacted]!I attempted to reach out to this customer to respond to the situation,...

but it bounced back to me. I just want to make sure he isn't forgotten about!Thank you so muchStephanie
[redacted]
[redacted]
[redacted] 
[redacted]
[redacted]Aloha [redacted], Hope this email finds you well.   I wish I could be writing under better circumstances.I wanted to reach out and apologize for the experience you had in our Paia, Maui store last month.   The performance of our sales associate was completely unacceptable, and I'm so sorry you did not receive an apology sooner.   That sales associate was just recently hired, and had the promo deals confused that day.   This of course is no excuse, and not your fault in anyway.    I am extremely disappointed in the fact that she turned you away, as you were angry, and you had every right to be. May I have your address to send you a token of our appreciation?   I sincerely apologize again, we truly appreciate your bringing this to our attention, as we addressed this issue and repercussions directly with the entire staff.  Thank you so much. StephanieStephanie B[redacted]Director of OperationsSan Lorenzo Bikinis[redacted]
[redacted]
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