San Sebastian Apartments, SRG corporation

Complaint: I am rejecting this response because:SUBJECT: Kids Characters LLC (ID # 10969630)----You may release this as a Public Document.As I am very involved in several projects; I have waited patiently for a written response from Kids Characters, LLCIn reference to my letter of August 25, On November ??", 2015, received two (2) calls from Doug /& David Nelson in reference to my complaints about their business opportunity & my termination...All of which they have ignored[My email to them in August, was blocked.] They did not return my telephone calls till you were involved.Under The Commercial Code (UCC.) I terminated my agreement with this organization two weeks after the check for $3,(#119585) was sent to themWhen Daniel said I owned nothing in this franchise (website) but the effort I spent in marketing their productsI realized this was not a up standing business but a Ponzi scheme[Kids Characters LLC in October, sent me supplies (business cards & flyers) even after I cancelled my contract.]This organization which decided not to get back to me in a reasonable time with my complaintsAvoided me till Doug called me around November Then David Nelson called me several times and cussed me out at the end of NovemberAt that point, I decided I would not accept his callsJust a waste of time and energy{This company is full of lies and deceitful practices.} They do not want to put anything to writing (i.eletters, etc.) They wanted me to charge my franchise fee; they did not want to accept my check.So I have decided to waste some money in going to court not in California but in the federal District of StLouis in the next 60-days...[Your California Secretary of State did not send me the proper agent of this business.] All I want to do at this point is to publically "warn” the average person to avoid this scam they have going (& get back my investment monies)As a military veteran, it is one reason I want to put this in federal court{I will be asking for “damages” and restitution for their fraud.} [My commercial check protected my assets and rights.] NOTE: They did not perform as promised----I DO NOT TRUST THIS ENTERPRISE! ---"UNDER PROTEST’ /& “Without Prejudice,” U.C.C1-(& UCC 1-207: protect my Constitutional Rights of Life, Liberty, and Property) Regards, D [redacted]

Complaint: I am rejecting this response because:This response is much too simplistic It implies that one check is all I am missing I am not claiming that I have receivedtRegards, H [redacted] The response from Kids Characters is much too siimaplistic I am not claiming that I have received no checksMy understanding is that the check I am waiting for now isfor sales made during December, I certainly have not received a check every month Unfortunately, I have received sales figures for only one month of last year

Complaint: I am rejecting this response because:Company did not address the issues that were detailed in the complaintHe only mentioned that "goods" (flyers, postcards, and mailing labels) were shipped and that I refused to talk to DavidThe complaint concerns the company's conduct with respect to the associate programFirst, company was not transparent, deliberately not disclosing activity on my website, which was linked to company's websiteSecond, company made four unauthorized charges on my two credit cardsThird, company displayed a pattern of deceit by knowingly providing me with information on the potential profits associated with owning my website ("$per week" or "a full-time income"); by promoting the useless Partners in Profits (to "increase my profits"); by falsely stating that three sales were made through my website in June; and by not honoring its agreement to credit my credit card accounts for the disputed chargesI requested a full refund of the $6,that I was tricked to pay because the program is a scam.In June, four unauthorized charges were made on my two credit cardsI informed David, who agreed to credit my accountsHe did not honor the agreementSo, why should I talk to him? I will communicate with Tony, provided that any agreements must be in writingHe can call me at or after 6:P.M., Texas timeI should mention that this complaint is the first ever I filed with a Revdex.comConsidering my experience with Kids Characters, I had no choice but to file the compaint with the Revdex.com Regards, J [redacted] ***

Complaint: 10802600 I am rejecting this response because:David called on Tuesday, September 22, and I spoke with him. He requested clarifications concerning the disputed charges. I explained to him that the four charges, each at $500, that were made on my two credit cards in June were not authorized. The two credit card companies temporarily credited my accounts for the disputed amounts while investigating the disputes. To repeat, the June charges were unauthorized and were made without my knowledge and approval. He indicated that the billing department made the charges. I did not have any contact with the billing department. David, Daniel, and this department know my credit card numbers and the three-digit security codes associated with the credit cards from previous transactions. Also, the three disclosure statements related to the previous transactions that the company mailed to me to sign and date contain the credit card information. I also indicated to him that the two transactions, at $500 each, made in May concerning Partners in Profit (PIP) were authorized. I mentioned that I agreed to participate in PIP with the understanding that the balance, $1,000, would be paid from my profits. Had Daniel indicated that the balance would be charged to my credit cards at a later date, I would have refused to particpate in PIP.David agreed to credit my accounts for the disputed amounts and to accept that the balance of $1,000 related to PIP would be paid from my profits. He also stated that he would send me a disclosure statement concerning the PIP. After he received the disclosure statement, signed and dated by me, he would send me two checks, at $500 each, from profits made through sales from my website. I requested that he send me an e-mail confirming the agreements, and I provided him with my e-mail address. He said he would send the e-mail on Wednesday, September 23.I expected to receive an e-mail from him. Instead, he sent a response to BBB pretending that the phone conversation never occurred and that I refused to talk with him. My mother, wife, and daughter are witnesses that I spoke with him. His claim is a deceitful trick to blame me if the complaint is not resolved. Initially, I declined to speak with him because I do not trust him, In June, he agreed to credit my accounts for the disputed charges, but he did not honor the agreement. How can I trust him to honor future agreements? I preferred to communicate with Tony; however, I talked with David because he said that Tony was not available. I am willing to compromise so that the complaint can be resolved. David should understand that false claims only complicates resolution of the complaint. I will continue to talk to him regardless of his claims. Any agreements must be in writing. He knows my e-mail address.It is bad enough that company scammed $6,142 from me. Now, David claimed I received commission checks. I request that he send me the check numbers, tracking numbers, and shipping company name. I became an associate of company in November 2014. As of now, I still do not know if sales were made through my mailing postcards or my website. If sales were made, I have not received my portion of profits. I did not receive any check or "scorecard" (the term used by David during our phone conversation). Regards, J [redacted] ***

Complaint:
I am rejecting this response because:
This is a letter, written in complaint about the “message from business”, concerning Kid Characters.org dated August 3, 2016.*** is stating that he tried to call me for weeks and left numerous messages, with no replyI received two messages one on August 1, and another on August 2, At no time during the weeks did I receive any messages from Kids Characters.org (***), escept for last week (Augand Aug.2, 2016).The letter sent to (via Fax) to ***, at Kids Character,org - that he told me he received (via the telephone), explains that I paid both of the $charges - for a total of $to Discover, back in March of - without any questionsDiscover ruled that it wasn’t fraud, If I gave the charge card number to Kids Character.org, after the two charges were made, for one bill of $As I started in in the previous letter, I was tricked into signing the contracts, for one bill of $I was told by the fraud supervisor at Discover- that it was fraud to charge me twice, for one billHe stated I should collect the money, the extra $from Kids Character.org.It was out of Discover’s responsibility, because (as I stated earlier) I had given out the charge numberDiscover also, told me they would send a new charge, with new numbers to stop Kids Character.org from charging anymore on my account.They (Kids Character.org) were mad at me, when I paid both of the charges, to keep my credit rating good.I was told by *** (at Kids Character.org) that the postcards, (which I never ordered any, to be sent) were “nothing - you won’t make any money from them”That’s the first $that was nothingThe second $2600, I did not sign any contracts forI’m still requesting Revdex.com see to it, that Kids Character.org pay the total $5200! I received nothing in return - not a single check for any amount of moneyI refuse to be cheated out of $5200, for nothingThey are the ones who have deceived me and the Revdex.com in their messages(And they were told to be “truthful” they haven’t beenAlso, I tried to call *** numerous times and Scott answered the phone and me (onrequest) that he would have *** return my callsHe never didThen, he was only angry and accusing me of things that weren’t trueVery, unbusinesslikeHe made me sick with the lies over the past months and just cheating me out of $for no financial gain(not a penny).I’m requesting that Revdex.com require Kids Character.org send me a check for the total $to following address
Regards,
*** ***

Ive Been Trying To Call *** *** For Weeks And Have Left Numerous Messages For Him With No ResponseI would Like To Get This Resolved Because Its Not Fair A Person Can Sign Disclosures And Then DO Chargebacks Messing Us Up While Using Two Cards And Then Wants A Full Refund When We Paid Out The $To Our VendorsWe Try Very Hard To Keep Our Rating With The Revdex.com And Jim Comes In Upset Bashing Us Lowering Our Rating And Not Returning Our CallsEverytime I Call For The Last Weeks All We Get Is The Answering Machine Which We Have Left Numerous Messages

J*** *** Has Worked For Kids Characters Since Last NovemberHe's Complaining We Overcharged On His AdvertisingNow When I Goto Call And Talk To Him He Wont Talk To David Our GM And Only Wants His Wife To Talk On His BehalfIam Requesting To Talk To Him To Try And Resolve This Issue We Don't
Want To Have Complaints And We Do Our Best As A Business To Resolve Any ComplaintsHe Is Our Only Complaint And Feel Like He's Picking On Us When We Have Proof And Tracking Numbers He Received Everything As PromisedWe Pay Our Vendors For The Work That Needs To Be Done And We Shipped All GoodsHow Is It Fair To Ask For A Full Refund? Iam Trying To Resolve This Complaint By Trying To Get Him On The Phone Thanks Kids Characters (Tony)

S*** *** is removing her complaint she will be notifying you we are helping her

Howard Gets A Check For Sales He Generates Including This MonthTracking Number. USPS***USPS Tracking I Just Spoke With Howard He Needs To Stop Complaining When We Have Done Our Part.Thanks, Kids,Characters

*** *** joined us over a months agohe paid for the package and for the Google advertising and has been paid for his sales .when can show proof of his sales checks hes cashed as well as signed disclosures for the program's he ordered we also provided discover as they told him
he cannot get a refund and denied him when we provided documentation to themnow without any notice from him he is bashing us and yelling fraud he cannot bash our company we provided everything as promised

We Cannot Refund For Services Provided Because The Monies Went To Our Vendors For The Program. I Have Tried And Tried To Reach J[redacted]. We Only Get His Mother In Law On The Phone Who Tells Us He Will Call Us. We Are Open From 8 To 4 Monday Thru Friday And Jospeh Is Three Hours Ahead Of Us. We Never Hear From Joseph Or Get A Return Call From Him. Not Sure How To Resolve His Complaint If He Wont Call Us Back During Business Hours. We Cannot Speak To His Relatives About His Account, They Are Not On The Account And We Dont Allow That Without His Signed Permission. We Don't Run A Credit Card Without Permission And We Get The CVV. We Don't Keep CC Info On File, Therefore Impossible To Run CC Without Permission. Also J[redacted] Has Made Commision Checks With Us And Cashed Them. Now All The Sudden Our Program Is A Scam Because He Cant Get A Full Refund. The Vendors Provided The Services And Wont Refund Us, Therefore We Can't Take A Loss And Give A Full Refund. If J[redacted] Would Call In And Talk To Us Somehow We Hope To Resolve This. As A Company We Don't Want Complaints.Please We Need J[redacted] To Call Us Not His Wife Or Mother Or Mother-In-Law. Thanks David (Kids Characters)

Complaint: 11560519
I am rejecting this response because:This message is in regard to my complaint submitted on 7/12/2016, against Kids Characters, LLC. My complaint was assigned ID 11560519. This is also in reply to your message on July 22,2016.This is in regard to the message to the message from the business, that I factually and honestly refute.It stated that we had been together for 18 months. That’s not true – we’ve been together since March 3, 2015, the letter I’m sending via fax was faxed to me, as requested from Discover, at Kids Character.org in January of 2016. It states the truth, I paid $2600 – K[redacted] they were fraud. Then they sent me contracts to sign stating that they weren’t fraud and I should pay the money. I was tricked and lied in to signing them (by D[redacted]). Kids Character.org then charged my account with Discover (on my charge card), another $2600. I then realized I had been lied to and filed fraud again. Then, Discover a few days later decided that because I had given them my charge card #, that I would be held responsible and have to pay both of the fraud accounts and it was up to me for me to get my money back from Kids Character.org. I was therefore charged twice for one account, ($2600 and $2600 – for a total of $5200) – for one charge of $2600. To keep my credit good with Discover, I paid $2600 twice. For a total of $5200.I was understandly upset. I have never been sent any checks, that I’ve signed. I’ve received nothing in checks from Kids Character.org (no money at all). Then, I talked to D[redacted], at Kids Characters.org and he asked me if I wanted to talk to [redacted], about advertising. I said I wanted to talk to him (no decision before talking to [redacted]). I then, talked to [redacted] (days later), D[redacted] had stated that I had $5200 and the company Kids Character.org would pay the other half fro advertising for a total of $10,400. When I talked to [redacted] , he stated that to advertise with (the maxium amount the highest) Facebook, Google and Bing, it would be $9200, he then told me I only had to $2600 to advertise with and the company (Kids Character.org) would pay the other $2600 for a total of $5200 in advertising. I told him that wasn’t what D[redacted] had told me. He told me he would call me back, and would talk to D[redacted] first. He never returned my call and I called him back for almost a month only for a busy signal or he didn’t answer the phone.I then tried to call D[redacted]. He told me I’ll call you back. He never did. That’s why it gone on this long. I legally want my money back all $5200, worth. They’ve lied to you the Revdex.com of Santa Barbara, CA. I never agreed to advertising with Google ( that would be my $2600 and the company paying half Kids Characters.org, for a total $5200 in advertising. And I state again I have not received a single check nor have I signed any. They don’t have any signed checks, or an order signed by me to advertise (Contract). I’m 65 years old and well remember what has happened. They cheated me out of $5200, I demand that something be done about it in full.
Regards,
[redacted]

Complaint: 12104411
I am rejecting this response because:
Regards,
S[redacted]

Complaint: 10969630
I am rejecting this response because:SUBJECT: Kids Characters LLC (ID # 10969630)----You may release this as a Public Document.As I am very involved in several projects; I have waited patiently for a written response from Kids Characters, LLC. In reference to my letter of August 25, 2015. On November ??", 2015, received two (2) calls from Doug /& David Nelson in reference to my complaints about their business opportunity & my termination...All of which they have ignored. [My email to them in August, 2015 was blocked.] They did not return my telephone calls till you were involved.Under The Commercial Code (U. C. C.) I terminated my agreement with this organization two weeks after the check for $3,995. (#119585) was sent to them. When Daniel said I owned nothing in this franchise (website) but the effort I spent in marketing their products. I realized this was not a up standing business but a Ponzi scheme. [Kids Characters LLC in October, sent me supplies (business cards & flyers) even after I cancelled my contract.]This organization which decided not to get back to me in a reasonable time with my complaints. Avoided me till Doug called me around 22 November 2015. Then David Nelson called me several times and cussed me out at the end of November. At that point, I decided I would not accept his calls. Just a waste of time and energy. {This company is full of lies and deceitful practices.} They do not want to put anything to writing (i.e. letters, etc.) They wanted me to charge my franchise fee; they did not want to accept my check.So I have decided to waste some money in going to court not in California but in the federal District of St. Louis in the next 60-90 days...[Your California Secretary of State did not send me the proper agent of this business.] All I want to do at this point is to publically "warn” the average person to avoid this scam they have going (& get back my investment monies). As a military veteran, it is one reason I want to put this in federal court. {I will be asking for “damages” and restitution for their fraud.} [My commercial check protected my assets and rights.] NOTE: They did not perform as promised. ----I DO NOT TRUST THIS ENTERPRISE! ---"UNDER PROTEST’ /& “Without Prejudice,” U.C.C. 1-308 (& UCC 1-207: protect my Constitutional Rights of Life, Liberty, and Property).
Regards,
D[redacted]

Complaint: 10802600
I am rejecting this response because:Company did not address the issues that were detailed in the complaint. He only mentioned that "goods" (flyers, postcards, and mailing labels) were shipped and that I refused to talk to David. The complaint concerns the company's conduct with respect to the associate program. First, company was not transparent, deliberately not disclosing activity on my website, which was linked to company's website. Second, company made four unauthorized charges on my two credit cards. Third, company displayed a pattern of deceit by knowingly providing me with false information on the potential profits associated with owning my website ("$500 per week" or "a full-time income"); by promoting the useless Partners in Profits (to "increase my profits"); by falsely stating that three sales were made through my website in June; and by not honoring its agreement to credit my credit card accounts for the disputed charges. I requested a full refund of the $6,142 that I was tricked to pay because the program is a scam.In June, four unauthorized charges were made on my two credit cards. I informed David, who agreed to credit my accounts. He did not honor the agreement. So, why should I talk to him? I will communicate with Tony, provided that any agreements must be in writing. He can call me at or after 6:00 P.M., Texas time. I should mention that this complaint is the first ever I filed with a Revdex.com. Considering my experience with Kids Characters, I had no choice but to file the compaint with the Revdex.com.
Regards,
J[redacted]

Complaint: 12668747
I am rejecting this response...

because:This response is much too simplistic.  It implies that one check is all I am missing.  I am not claiming that I have receivedtRegards,
H[redacted]
The response from Kids Characters is much too siimaplistic.  I am not claiming that I have received no checks. My understanding is that the check I am waiting for now isfor sales made during December, 2017. I certainly have not received a check every month.  Unfortunately, I have received sales figures for only one month of last year

Complaint: 10802600
I am rejecting this response because:David called on Tuesday, September 22, and I spoke with him. He requested clarifications concerning the disputed charges. I explained to him that the four charges, each at $500, that were made on my two credit cards in June were not authorized. The two credit card companies temporarily credited my accounts for the disputed amounts while investigating the disputes. To repeat, the June charges were unauthorized and were made without my knowledge and approval. He indicated that the billing department made the charges. I did not have any contact with the billing department. David, Daniel, and this department know my credit card numbers and the three-digit security codes associated with the credit cards from previous transactions. Also, the three disclosure statements related to the previous transactions that the company mailed to me to sign and date contain the credit card information. I also indicated to him that the two transactions, at $500 each, made in May concerning Partners in Profit (PIP) were authorized. I mentioned that I agreed to participate in PIP with the understanding that the balance, $1,000, would be paid from my profits. Had Daniel indicated that the balance would be charged to my credit cards at a later date, I would have refused to particpate in PIP.David agreed to credit my accounts for the disputed amounts and to accept that the balance of $1,000 related to PIP would be paid from my profits. He also stated that he would send me a disclosure statement concerning the PIP. After he received the disclosure statement, signed and dated by me, he would send me two checks, at $500 each, from profits made through sales from my website. I requested that he send me an e-mail confirming the agreements, and I provided him with my e-mail address. He said he would send the e-mail on Wednesday, September 23.I expected to receive an e-mail from him. Instead, he sent a response to Revdex.com pretending that the phone conversation never occurred and that I refused to talk with him. My mother, wife, and daughter are witnesses that I spoke with him. His claim is a deceitful trick to blame me if the complaint is not resolved. Initially, I declined to speak with him because I do not trust him, In June, he agreed to credit my accounts for the disputed charges, but he did not honor the agreement. How can I trust him to honor future agreements? I preferred to communicate with Tony; however, I talked with David because he said that Tony was not available. I am willing to compromise so that the complaint can be resolved. David should understand that false claims only complicates resolution of the complaint. I will continue to talk to him regardless of his claims. Any agreements must be in writing. He knows my e-mail address.It is bad enough that company scammed $6,142 from me. Now, David claimed I received commission checks. I request that he send me the check numbers, tracking numbers, and shipping company name. I became an associate of company in November 2014. As of now, I still do not know if sales were made through my mailing postcards or my website. If sales were made, I have not received my portion of profits. I did not receive any check or "scorecard" (the term used by David during our phone conversation). 
Regards,
J[redacted]

D[redacted] Will Not Take My Phone Calls To Try To Have A Solution To His Problems. We Cannot Put Personal Images On His Website. We Stated From Day One We Have Built And Maintained His Website And He's Had 3 Sales We Sent Him A Check For 3 Sales He's Made So Far. We Cannot Refund Monies We Paid...

Out To The Vendors For His Postcards,Website Etc... If He Wants To Have His Personal Site With Dog Images He Has To Pay More He Gets A Full Refund When He Gets 5000 In Gross Sales And He Is Aware Of It These People Want A Full Refund When The Vendors Cant Give Back The Monies When They Did The Work  When I Call His Phone It Goes To Voice Mail For The Last 2 Months.  Thank You For Your Time  Kids Characters