Sand Wireless LLC

I brought a newly refurbished (month old) moto ** down to the shop to replace screenThis phone was superb and without a doubt the best phone I had ever owned, however I dropped the phone face down and cracked the screen (the left side of the glass was cracked pretty badly but not shattered)The phone was still fantastic with the only issue being the cosmetic issue of a cracked screenI brought the phone down for a repair and I was ensured he would have the screen fixed in less than a weekUpon returning I discovered new problemsThe phones antenna no longer works, and though the phone shows it is connected to my wireless network, it no longer has the ability to make phone calls or text messagesTo make matters worse (which is pretty hard seeing my phone can no longer function as a phone) it is now incredibly laggyWhenever I touch the screen it has 5-second response lag, making it impossible to do anything on the phone in a reasonable amount of timeWhen I confronted the o

The best Cell Phone repair store in the areapricing is very reasonable and repair is done in a timely fashionthey do respond to weekend calls

Great company to deal with, quick to respond customer issues, would go back again and would recommend them to others

I am responding to the claim that was filed against our businessWhen we received the phone for repair it was OFF and we couldn't verify its functionalityWe received the phone to change its damaged screen which we did replaceThe customer had no complains when he left our storeAfter we
received the complain we tried to reach out tot he customer to satisfy his needs but he refused any help and he demanded a full refundAgain we have done the repair that he asked for and we are not responsible for any issues that he may have faced after leaving the storeThank you for your time Sand Wireless L.L.C ** *** *** ** Waterbury, CT ###-###-####