Sanderson Car Wash & Detail Center

Initial Business Response /* (1000, 10, 2016/03/19) */
Contact Name and Title: ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@splashcarspa.com
We sincerely apologize for you experience that you received at our facilitySince you are seeking legal action we cannot comment any
further in this matter until all legal actions are completed
Initial Consumer Rebuttal /* (3000, 12, 2016/03/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I'd rather not make this a big issue and not take the legal matterAll that I want is for the company to redo the job, right this timeI was informed by a body shop technocian that the scuff marks and minor scratches can be removed if done correctly by an expert with a buffer and wax jobI am willing to give the car wash an opportunity to fix the negligence of their employeeI was irritated at the fact that the car was supervisor simply denied everything instead of attempting to fix the issueIt's funny how the other employees acknowledge fault of the employee who had hands on my vehicle but the supervisor didnt, even though I have the entire admission on audio recordThis is my last attempt to try an give the company an opportunity to establish their real customer care