As previously stated, Sandia Area has attempted to contact the member on several occasions concerning this matter but did not receive a response. Unfortunately, due to privacy laws we are unable to discuss account specifics regarding this situation in a public forum. As requested, a letter with specific account and staff contact information was mailed directly to the member, so that we can provide assistance in resolving this matter.
Regarding Revdex.com's most recent communication. I have responded by email to Ms. J[redacted] request to speak on the telephone. I do not wish to speak with anyone from the Sandia Area FCU on the telephone. I require a written response accepting responsibility for the duplicate erroneous deduction from my...
bank account and the steps Sandia Area FCU are prepared to take to remedy the situation. I thought I had made that clear in my complaint. The most recent communication from Sandia Area FCU is to set up a telephone call for today, Monday, April 4. Again, I do not want to speak on the telephone. As to the Revdex.com's request for authorization to discuss the matter with Sandia Area FCU directly, I am prepared to print and sign the authorization, but was not any instructions as to where to send back the form. I cannot complete it online.
As previously stated, Sandia Area has attempted to contact the member on several occasions concerning this matter but did not receive a response. Unfortunately, due to privacy laws we are unable to discuss account specifics regarding this situation in a public forum. As requested, a letter with specific account and staff contact information was mailed directly to the member, so that we can provide assistance in resolving this matter.
Regarding Revdex.com's most recent communication. I have responded by email to Ms. J[redacted] request to speak on the telephone. I do not wish to speak with anyone from the Sandia Area FCU on the telephone. I require a written response accepting responsibility for the duplicate erroneous deduction from my...
bank account and the steps Sandia Area FCU are prepared to take to remedy the situation. I thought I had made that clear in my complaint. The most recent communication from Sandia Area FCU is to set up a telephone call for today, Monday, April 4. Again, I do not want to speak on the telephone. As to the Revdex.com's request for authorization to discuss the matter with Sandia Area FCU directly, I am prepared to print and sign the authorization, but was not any instructions as to where to send back the form. I cannot complete it online.