We embarrassingly received your letter regarding regarding the complaint on not properly canceling a policyThe complaint is validWe did let the carrier know about the cancellation by phone but later were told they needed additional paperwork and did not turn that in properlyBottom line we messed upWe did take action to correct the error, contacted the carrier and client and have sent off $to the client to not only satisfy what the pro-rated amount would have been but also interest, and to compensate in a small way for the hassleShe should have the funds by early next week at the latestIf you could verify by mid-week or we can send copy of cancelled check once it clears Dave S [redacted] www.SandinInsurance.com Churchill Downs Lake Oswego, OR [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
We embarrassingly received your letter regarding regarding the complaint on not properly canceling a policy. The complaint is valid. We did let the carrier know about the cancellation by phone but later were told they needed additional paperwork and did not turn that in properly. Bottom line we...
messed up. We did take action to correct the error, contacted the carrier and client and have sent off $200 to the client to not only satisfy what the pro-rated amount would have been but also interest, and to compensate in a small way for the hassle. She should have the funds by early next week at the latest. If you could verify by mid-week or we can send copy of cancelled check once it clears.
Dave S[redacted]
www.SandinInsurance.com
19 Churchill Downs
Lake Oswego, OR 97035
[redacted]
We embarrassingly received your letter regarding regarding the complaint on not properly canceling a policyThe complaint is validWe did let the carrier know about the cancellation by phone but later were told they needed additional paperwork and did not turn that in properlyBottom line we messed upWe did take action to correct the error, contacted the carrier and client and have sent off $to the client to not only satisfy what the pro-rated amount would have been but also interest, and to compensate in a small way for the hassleShe should have the funds by early next week at the latestIf you could verify by mid-week or we can send copy of cancelled check once it clears Dave S [redacted] www.SandinInsurance.com Churchill Downs Lake Oswego, OR [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
We embarrassingly received your letter regarding regarding the complaint on not properly canceling a policy. The complaint is valid. We did let the carrier know about the cancellation by phone but later were told they needed additional paperwork and did not turn that in properly. Bottom line we...
messed up. We did take action to correct the error, contacted the carrier and client and have sent off $200 to the client to not only satisfy what the pro-rated amount would have been but also interest, and to compensate in a small way for the hassle. She should have the funds by early next week at the latest. If you could verify by mid-week or we can send copy of cancelled check once it clears.
Dave S[redacted]
www.SandinInsurance.com
19 Churchill Downs
Lake Oswego, OR 97035
[redacted]