I am in receipt of your letterI will start with correctionsOne, M [redacted] Painting does not existI do business under M [redacted] as per my license, bond and insurances - a sole proprietorship Two, mention is made as to power washing brick pilasters and correctly reinstalling lightsNot mentioned is that these services were of no chargePlease see customers invoiceThree, All work was during a two and a half week period, not one weekFour, no refusal was made as to materials usedThis demand came two weeks after completionWork was started on 6/03/and restarted on 6/29/through 7/13/15.Existing conditions: all areas in paint failure which is peeling, separating from layers and many deposits of black and green mold throughoutAlso many areas are in the state of chalkFive estimates were submittedOne, complete exterior paintingTwo, trim and fascias onlyThree, dry rot and spot prime onlyFour, gate at the driveway with attachmentsFive, floor refinishingWhen the dry rot work was started, many discoveries of active termites became visibleWe suggested a termite or insect control company be calledHomeowner refusedThe homeowner then engaged us to repair all termite damage, all dry rot damage, prime and paint three sides of the houseNote, the customer added lxvertical trim at all inside and outside corners, some badly damaged windows, and a cupulaDry rot areas were treated with chlorine, wood hardener and had deck screws installed to anchor Bondo for repairsAll fascias received electric sanding and electric grinders where necessary due to concave positionsAll areas were primed and painted correctlyPlease see customer's invoice-This customer states in her letter to you that all work was excellentThe work is excellent, smooth, clean, and free of brush marks, drips or runs.Materials used from stock: cover stain primer by Rustoleum, red rust inhibitive primer, Bondo, white caulk, concrete caulk, rags, thinner, lacquer thinner, painter's plastic, masking tape, sand paper (60,80,100,grit size), white Swiss coffee semi-gloss, and black gloss enamelThe white semi-gloss is supplied by Glidden/Devoe, black enamel by Rustoleum, Total material costs are about $1,A percentage of that is to cover tools that wear out eventually ie, ladders, brushes, electric sanders, and drop clothesOur labor is figured at $per hour per manThese are the systems used to determine the estimate supplied to the homeownerI have no further information to supply.M [redacted] ***
I am in receipt of your letterI will start with correctionsOne, M [redacted] Painting does not existI do business under M [redacted] as per my license, bond and insurances - a sole proprietorship Two, mention is made as to power washing brick pilasters and correctly reinstalling lightsNot mentioned is that these services were of no chargePlease see customers invoiceThree, All work was during a two and a half week period, not one weekFour, no refusal was made as to materials usedThis demand came two weeks after completionWork was started on 6/03/and restarted on 6/29/through 7/13/15.Existing conditions: all areas in paint failure which is peeling, separating from layers and many deposits of black and green mold throughoutAlso many areas are in the state of chalkFive estimates were submittedOne, complete exterior paintingTwo, trim and fascias onlyThree, dry rot and spot prime onlyFour, gate at the driveway with attachmentsFive, floor refinishingWhen the dry rot work was started, many discoveries of active termites became visibleWe suggested a termite or insect control company be calledHomeowner refusedThe homeowner then engaged us to repair all termite damage, all dry rot damage, prime and paint three sides of the houseNote, the customer added lxvertical trim at all inside and outside corners, some badly damaged windows, and a cupulaDry rot areas were treated with chlorine, wood hardener and had deck screws installed to anchor Bondo for repairsAll fascias received electric sanding and electric grinders where necessary due to concave positionsAll areas were primed and painted correctlyPlease see customer's invoice-This customer states in her letter to you that all work was excellentThe work is excellent, smooth, clean, and free of brush marks, drips or runs.Materials used from stock: cover stain primer by Rustoleum, red rust inhibitive primer, Bondo, white caulk, concrete caulk, rags, thinner, lacquer thinner, painter's plastic, masking tape, sand paper (60,80,100,grit size), white Swiss coffee semi-gloss, and black gloss enamelThe white semi-gloss is supplied by Glidden/Devoe, black enamel by Rustoleum, Total material costs are about $1,A percentage of that is to cover tools that wear out eventually ie, ladders, brushes, electric sanders, and drop clothesOur labor is figured at $per hour per manThese are the systems used to determine the estimate supplied to the homeownerI have no further information to supply.M [redacted] ***