This company acted in a professional manner for two years but since 12/2015 they have not communicated with my tenants or me in a timely manner. They made an error on an estimate that cost me 1500 dollars. Now they lie about returning to me my tenant's deposit of 2000.00 and my repair reserve of 300. Pruett Realty gave thirty day notice and their last day was yesterday. I called about the deposit and reserve money and keys and tenant lease being sent to me, I requested this about a month ago by certified mail just after they sent notice of termination. I was told I would receive money keys lease by certified mail yesterday. That was not true. I have not received anything. And now I have to call attorney for consultation. When I asked earlier why they weren't following up on reasonable requests to research rental increases in the area or a repair estimate I was told "There is too much work on my desk."
This company acted in a professional manner for two years but since 12/2015 they have not communicated with my tenants or me in a timely manner. They made an error on an estimate that cost me 1500 dollars. Now they lie about returning to me my tenant's deposit of 2000.00 and my repair reserve of 300. Pruett Realty gave thirty day notice and their last day was yesterday. I called about the deposit and reserve money and keys and tenant lease being sent to me, I requested this about a month ago by certified mail just after they sent notice of termination. I was told I would receive money keys lease by certified mail yesterday. That was not true. I have not received anything. And now I have to call attorney for consultation. When I asked earlier why they weren't following up on reasonable requests to research rental increases in the area or a repair estimate I was told "There is too much work on my desk."