Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Regards,
[redacted]
In response to this complaint, here at Sandy Motors all vehicles that leave this dealership get a rigorous inspection by us even before it is safety and emission inspected. The consumer since owning the vehicle has put 15,000 miles on it. Virtually every vehicle is going to have some rust on it...
somewhere, sometime. The combination of complex sheet metal work, with lots of hidden nooks and crannies cause hidden rust to work from the inside out making if very difficult to detect. Rust could not be there one day at the time of an inspection but could develop and spread quickly due to mileage, road & other conditions. The vehicle is a nine year old vehicle; his complaint should be brought to General Motors because if a nine year old vehicle has developed frame issues then the manufacture could have frame problems. For example Ford Ranger & Toyota Truck frame issues that has been made public by the manufacturer. The unfortunate accident the consumer stated he was in could have caused this problem to become greater, as well leading to the damage. We at Sandy Motors feel bad about the issue that has happened; we do feel that his insurance company should cover this. Sincerely,[redacted]General ManagerSandy Motors Inc..
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Regards,
[redacted]
In response to this complaint, here at Sandy Motors all vehicles that leave this dealership get a rigorous inspection by us even before it is safety and emission inspected. The consumer since owning the vehicle has put 15,000 miles on it. Virtually every vehicle is going to have some rust on it...
somewhere, sometime. The combination of complex sheet metal work, with lots of hidden nooks and crannies cause hidden rust to work from the inside out making if very difficult to detect. Rust could not be there one day at the time of an inspection but could develop and spread quickly due to mileage, road & other conditions. The vehicle is a nine year old vehicle; his complaint should be brought to General Motors because if a nine year old vehicle has developed frame issues then the manufacture could have frame problems. For example Ford Ranger & Toyota Truck frame issues that has been made public by the manufacturer. The unfortunate accident the consumer stated he was in could have caused this problem to become greater, as well leading to the damage. We at Sandy Motors feel bad about the issue that has happened; we do feel that his insurance company should cover this. Sincerely,[redacted]General ManagerSandy Motors Inc..